Help Desk
We’re here to help.
How It Works
- How it works to hire through the Virtual Latinos Agency?
- Where do Virtual Latinos assistants live and work from?
- Overview of how Virtual Latinos works to hire an assistant
- Can my virtual assistant make outbound calls for me?
- Where do Virtual Latinos assistants work from? Their home, office, or a call center?
Hiring Virtual Assistants
- How it works to hire through the Virtual Latinos Agency?
- Do I need a written agreement to hire my virtual assistant?
- Is my virtual assistant considered an employee when I hire them?
- Can I hire a virtual assistant directly without an intermediary (middleman)?
- What’s the lowest hourly rate I can hire someone for?
Contacting Virtual Assistants
- How do I reply to messages sent by virtual assistants?
- Which communication methods can I use to contact my virtual assistant?
- Can I interview virtual assistants over the phone, web or video calls?
- Can I contact virtual assistants outside the Virtual Latinos platform?
- Will I be notified by E-mail when virtual assistants reply to my messages?
Posting Jobs & Projects
- How do I invite a specific virtual assistant to apply to my job?
- How do I view the proposals and virtual assistants who’ve applied for the job?
- How do I select the proposal and virtual assistant I’d like to hire?
- How do I mark a job or project as completed?
- How do I leave feedback and write a review for my virtual assistant?
Working with Virtual Assistants
- Do I need to provide training for my virtual assistant?
- Who manages my virtual assistant’s work?
- Do you offer free trials or free virtual assistant hours?
- How can I keep my virtual assistant motivated?
- Does Virtual Latinos offer training for the virtual assistant I choose to hire?
Working as a VA through Virtual Latinos Agency
- Do I get any paid vacations or days off?
- How long is my work contract valid for?
- Do I get paid in USD (US Dollars) or in my national currency, and what is the exchange rate used by Virtual Latinos?
- How many unpaid days off can I get, and how often can I ask for them?
- Virtual Latinos Agency Terms Intro
Working as a Virtual Assistant
- Virtual Latinos Code of Ethics for Virtual Assistants
- Who should pay for the software I need to do my job, me or the client I’ll work for?
- How much should I charge a client?
- Requirements to apply as a virtual assistant and member of Virtual Latinos
- What is a Virtual Assistant?