Help Desk
We’re here to help.
How It Works
- Should I hire through the Directory or Agency?
- How it works when hiring through the Virtual Latinos Directory?
- How it works to hire through the Virtual Latinos Agency?
- Overview of how Virtual Latinos works to hire an assistant
- Do I get a dedicated virtual assistant or a shared virtual assistant?
Hiring Virtual Assistants
- How to Hire a Virtual Assistant from Latin America
- How it works to hire through the Virtual Latinos Agency?
- What’s the lowest hourly rate I can hire someone for?
- Can I hire a virtual assistant directly without an intermediary (middleman)?
- Is there a minimum number of hours or days I can hire someone for?
Contacting Virtual Assistants
- How do I contact a virtual assistant I’m interested in?
- Can I send a message to multiple people at a time?
- Will I be notified by E-mail when virtual assistants reply to my messages?
- Will virtual assistants be notified by E-mail when I send them a message?
- How long will it take virtual assistants to reply to my messages?
Posting Jobs & Projects
- How do I mark a job or project as completed?
- How do I leave feedback and write a review for my virtual assistant?
- How do I post a job on Virtual Latinos?
- How do I select the proposal and virtual assistant I’d like to hire?
- What’s the process to hire a virtual assistant through a job posting?
Searching for Virtual Assistants
- How do I search for Latino virtual assistants using the Directory?
- Can I search for virtual assistants typing a keyword or search query?
- What filters and skills can I use to search virtual assistants by?
- Can I search for virtual assistants without an account?
- How do I search for certified virtual assistants and marketers?
Working with Virtual Assistants
- Do I need to provide training for my virtual assistant?
- Who manages my virtual assistant’s work?
- Do you offer free trials or free virtual assistant hours?
- When hiring through the Agency, can I pay for additional hours outside my work plan?
- When hiring through the Agency, can I upgrade my work plan at any time?
Working as a VA through Virtual Latinos Agency
- When hired through the Virtual Latinos Agency what’s the minimum amount of work hours I’ll be hired for per week?
- How likely is it that a client will agree to increase the number of hours per week after the first month of working through the Virtual Latinos agency?
- Do I get any paid vacations or days off?
- How many unpaid days off can I get, and how often can I ask for them?
- How long is my work contract valid for?