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Virtual Latinos Academy Helpdesk

Welcome to the Virtual Latinos Academy! We’re thrilled to have you join our online education platform designed to empower virtual professionals like you. Whether you’re just starting your virtual career or looking to enhance your existing skills, this step-by-step guide will help you navigate through the process of getting started with the Virtual Latinos Academy and make the most out of your learning experience.

Step 1: Register and Setup Account

  1. Apply to Virtual Latinos:
    Apply online to become a Virtual Assistant with Virtual Latinos. Join our community of Latin American professionals.
  2. Activate your VL Academy account:
    Log in to your Virtual Latinos profile and click on the “Activate VL Academy” button.

Step 2: Explore the Course Catalog

  1. Log in to your Virtual Latinos Academy account with the same email and password you use to log in to the Virtual Latinos profile. Your VL Academy account will be linked to your VL profile.
  2. Get access to digital training, courses, and professional tips from our specialized partners and team members to develop your professional skills.
    All training content includes audiovisual and written materials, quizzes, and certificates.
  3. Browse through the course catalog to explore the available courses.
  4. Read the course descriptions and select the ones that align with your interests and learning goals. Some courses may help you earn more money, as you strengthen your skills and resume. More info in Step 6.
  5. Take note that the “How To Be The Greatest Virtual Assistant” is our basic training, and it is a prerequisite for specific courses.

Step 3: Enroll in Courses

  1. Once you’ve chosen a course, click on the “Join Course” button.
  2. Some courses may have an enrollment prerequisite. In such cases, follow the instructions provided to complete the enrollment process.
  3. After enrolling, you will gain access to the course materials, including video lessons, readings, and additional resources.

Step 4: Navigate our Learning Platform

  1. Familiarize yourself with the Virtual Latinos Academy learning platform.
  2. Access your enrolled courses from your dashboard or designated course section.
  3. Explore the various features and tools available, such as quizzes and progress tracking.
  4. Take advantage of the platform’s flexibility to learn at your own pace and revisit lessons as needed.

Step 5: Engage with Courses and Certifications

  1. Engage with the community and share which courses you are enrolled in through the VL Telegram Chat
  2. Don’t forget to celebrate your achievements! Once you complete a course, obtain your certification to showcase your newly acquired skills on social media.
  3. Once you obtain your certification, stay connected with the Virtual Latinos Academy by sharing it on social media channels. Don’t forget to subscribe to our newsletters to stay updated on the latest news, announcements, and additional learning resources.

Step 6: Understand the VL Bonus Structure

At Virtual Latinos, we not only offer courses that enhance your skills, but also offer the opportunity to earn VL Academy bonuses. The VL Academy bonus courses can be identified by “$” sign at the top right corner of each course.

VL Academy bonuses will be determined by VL Credits, which measure your expertise and engagement within the Virtual Latinos community. VL Credits are earned upon completion of specific courses. Each VL Credit equals $10 towards your VL Academy bonus payout.

VL Academy bonus rewards are exclusively available to our virtual assistants who have been hired. However, if you’re not currently hired, you can still proactively take courses and earn certificates to enhance your chances of securing a position. Virtual Latinos will keep track of the courses you completed and save your earned VL Credits until you’re hired.

How To Calculate VL Credits

There are different criteria to determine your relationship between course certificates and VL Credits. Once you are hired, or if you are already hired, there are different categories for the VL credits which will determine the amount of VL Credits you will accrue towards your bonus based on the type of course you took. The categories are:


Unrelated General Industry-Specific
Software or Skill
Credits Earned 1 2 3 5
Bonus Earned $10 $20 $30 $50


1) Unrelated: The courses falling under this category involve content that is not directly related to your current role or industry but might still be something that interests you. Completing an unrelated course will earn you 1 VL Credit.

2) General: These courses provide knowledge that applies to various roles and industries. For each general course you complete, no matter the role or industry you are in, you will earn 2 VL Credits.

3) Industry-Specific Software-Skills: These courses will be focused on industry-specific software. If the course is not related to your current role or industry, it will be defined as an ‘Unrelated’ course. However, completing a software course that is related to your current role or industry will earn you 3 VL Credits.

4) Industry-Specific Plus: These courses are created by vendors, partners, or Virtual Latinos clients. They offer unique insights and information specific to particular roles or industries. If they are not related to your current job, they will be defined as an ‘Unrelated’ course. For each industry-specific course that you complete that is related to your current role or industry, you will earn 5 VL Credits.

It is important to note that if you change clients, roles, or industries, your VL Credits will be recalculated accordingly for future bonuses. The validity period of any VL Credits you earn will be two years from the date you received the certificate. After two years, the credits you earn from that course will expire, so it is beneficial to continuously take courses.

When are the VL Bonuses valid to credit?

For virtual assistants who have completed the course but have not been hired yet, your first VL Academy bonus payout will occur in 10 pay periods (20 weeks) after the date you are hired.

For our hired virtual assistants who have earned VL Credits, your first VL Academy bonus payout will take place in 10 pay periods (20 weeks) from the date you received the course certificate.

To ensure smooth payout processing, VL Academy bonuses will be paid on the same schedule as normal VL bonuses, which will be roughly every other pay period according to the Payments Calendar dates. This means you will receive your VL Academy bonuses monthly, separate from the 20-week accrual timeline.

The VL Academy bonus amount for each applicable pay period will be calculated by the VL team. They will review the certificates you have earned, assign you the corresponding VL credits, and calculate your VL Academy bonus for that specific period. We will then add it to your invoice without you needing to do anything on your end.

The maximum amount you can earn from VL Bonuses is $400 per calendar year, simply through learning and letting your bonuses rack up.

VL Credit system empowers you to take control of your professional journey. By actively engaging in courses aligned with your industry, you can expand your knowledge and skills.
Embrace the opportunities to enhance your expertise and unlock new horizons with the Virtual Latinos Academy.

Step 7: Continue Your Learning Journey

  1. Consider taking additional courses to expand your skills and expertise. Completion of one course is just the beginning of your learning journey!
  2. Regularly check the course catalog for new offerings and updates.
  3. Stay proactive in your professional development by implementing the knowledge and skills gained from the Virtual Latinos Academy in real-world scenarios.


Congratulations on taking the first step towards a successful virtual career with the Virtual Latinos Academy! By following this step-by-step guide, you’ll be able to navigate the registration process, explore the course catalog, enroll in courses, and make the most out of the learning platform. Remember to stay engaged with your courses and fellow learners, continue expanding your skills, and apply your newfound knowledge to excel in the virtual work environment. Wishing you an enriching and rewarding learning experience with the Virtual Latinos Academy!