Latin American Virtual Assistants To Help Grow Your Business
A virtual sales assistant can help you cut down on your personnel costs and handle some of your sales tasks so you can continue to grow your business. However, virtual assistants (VA) in far-east countries such as India or the Philippines are often unavailable at key US sales hours and may be bilingual in languages not as pertinent to US business. A qualified Latino VA hailing from a Latin American country within your time zone is guaranteed to be available during the hours you need and is fluent in both English and Spanish.
The Latin American Difference
A Latino virtual assistant located in Mexico, Belize, Nicaragua, or Honduras could perform these top sales-related tasks:
1. Operate a Live Chat
If you don’t have a live chat option on your business page, now is the time to consider getting one. Potential clients can ask a virtual assistant, questions regarding your product or service, get help completing a purchase, or any other question not answered on your website.
2. Contact Potential Leads
Once a potential sales lead interacts with your business in some way, leaving a point of contact, your virtual assistant can follow up quickly. Your virtual assistant can reach out and create an appointment to speak with the appropriate member of your staff to prevent the sales lead from becoming stale.
3. Follow Up With Existing Customers
If you have a customer that has not made contact or a sale in a while, your virtual assistant can follow up via phone or email and gain insight into their status within the sales funnel. Or, your virtual assistant can follow up with recent purchases to determine customer satisfaction.
4. Contact Old or Stale Leads
While not every lead generates a sale, contacting old leads can help you gain insight into their reasoning behind not making a sale, or even prompt them to consider your product or services again. Your virtual assistant can wait an appropriate amount of time and make contact with old leads for you, via phone or email.
5. Write Sales Copy for Emails or Your Website
If your product pages are barren or need revamping, or if your company description is lacking, a virtual assistant can add descriptive content in order to answer customer questions before they come in.
6. Provide Blog Comments
Your virtual assistant can interact with potential or current customers on your company’s blog posts and answer relevant questions, provide contact information, and the like. Alternatively, a virtual assistant can provide your company information on more general blog posts or discussions from other sources.
7. Interact on Social Media
A virtual assistant can post, comment, and answer questions as your company’s social media representative. That means answering your Facebook Page’s inbox messages, your Messenger inquiries, Instagram or Twitter comments, or your Google My Business questions.
8. Create Follow Up Emails and Texts
In some situations, you may not have the time to personally respond to each new lead. Your virtual assistant can craft an auto-response message to customize for each potential lead. The message can be sent manually by E-mail, a CRM or through a marketing automation tool such as ActiveCampaign or Hubspot
9. Craft Media Content for Your Homepage or Social Media
Whether you’re in need of a photo album slideshow, slide presentation, or a new photo for your online presence, your virtual assistant can design content unique to your business. Even if your VA is not a professional graphic designer, he or she can use tools such as Canva.com to easily create beautiful looking graphics for your website or Facebook page. If you hire a Latin virtual assistant from Virtual Latinos, they may even design graphics for you in both English and Spanish – how awesome!
10. Identify Problems From the Outside
Sometimes, it’s difficult to see potential client accessibility or other website problems from within. A virtual assistant offers an outside perspective and a client’s point of view so you can address your user experience. It’s a good idea to ask your VA to spend time using your website and point out to you any items that may not work at all, or not as expected, so you can identify any issues that your real clients may also be experiencing.
11. Perform Keyword Research
When you’re attempting to boost sales by driving more traffic to your website, keyword research can seem tedious. Training a virtual assistant to use Google’s keyword tool to improve your search engine rankings (SEO) can take some of the weight off your shoulders. If your VA doesn’t know how to do keyword research online, no problem, she can Google lots of courses and free resources that can teach everything that’s needed to do so. There is no lack of information these days out on the Internet. Encourage your VA to be a self-learner and to research or find out how to do anything they don’t already know how to do.
12. Find Industry-Specific Information
On any given day, there is a wealth of sales news that may be pertinent to your company. You can ask a virtual assistant to perform a regular sweep of news pertinent to your niche so you don’t have to filter through the irrelevant.
13. Develop a New Marketing Strategy
Sometimes, the best marketing strategies come from an outsider’s perspective. Your virtual assistant can offer consumer insight on new strategies or even suggest one of their own.
14. Perform Broad Deployments of New Content
If you’re ready to release a new product, service description, or even a new piece of marketing content, a virtual assistant can deploy the information across several channels.
15. Audio/Video Transcription
If you have audio or video content to be transcribed into English or Spanish, your virtual assistant can perform transcription for you while you focus on other business-related tasks.
Use Virtual Latinos To Hire Your Next Virtual Assistant
Each and every Latino virtual assistant in our community is hand-picked (Only about 10% of applicants are accepted), is bilingual, fluent in English and Spanish, and over 90% have completed a 4-year college degree. Latino VAs in our community are waiting for the perfect employer match, whether you’re a solo entrepreneur, have a team or work at an agency, there’s probably a great Latino virtual assistant waiting for you.