Experienced virtual assistants specialized in online property management.
Take care of growing your business, we take care of all your administrative tasks (and more).
A virtual property management assistant is someone living in a Latin American country who works for your company.
The virtual assistant is 100% dedicated to your business and can perform all the tasks that consume your valuable time so that you can focus on the really important things, like growing your business.
The virtual assistant can take care of time-consuming tasks such as appointment setting and follow-ups, calendar management, CRM & data entry, and any other property management task you’d like them to do.
VAs are here to assist you. Your dedicated property management virtual assistant will take care of those time-consuming administrative tasks.
We help property management companies save precious time and valuable dollars.
You can increase the efficiency and profits of your operations, like the other existing property managers working with Virtual Latinos.
Our goal is to help dedicated managers like yourself stay in constant contact with your clients and tenants, manage contractors and schedule maintenance appointments, organize leasing documents, qualify prospects, set up appointments, and much more.
How much time do your salespeople spend on admin tasks each week?
How many new properties could your salesperson handle if someone else would handle your admin tasks?
How much does an in-house assistant cost you to handle your admin tasks?
See the top 23 things your property management VA can help you with:
Answering & handling incoming calls from prospective residents, tenants, vendors/suppliers, etc.
Ensuring that all invoices received are approved, entered, and paid within a timely manner
Monitoring renewals and distributing follow-up renewal notices
Debiting and crediting accounts on spreadsheets, databases or accounting software
Preparing accounting statements for existing residents/tenants and customers; preparing monthly and quarterly financial reports for property owners
Updating required reports concerning move-out notices, renewals, activity, etc.
Ensuring all proper and legal documents are received by tenants, clients, and vendors; maintaining current data and accurately entering data into the property management system
Managing offline payments; recording updating payments into the accounting system
Processing tenant's security deposit and preparing move-out reports
Potential tenants/customer support via email and phone calls (incoming/outgoing)
Scheduling property visits between a leasing agent and potential tenants, then following-up
Assisting in lease transactions by typing leases; gathering applicant's history, and credit approvals
Inputting all potential tenants into CRM or property management system
Sending application forms by email (PDF) or link to online forms
Setting up tenants for online accounts for rent payments
Sending property information to interested potential tenants and/or adding to email marketing list
Setting up and sending new lease agreements, including agreed move-in date
Managing incoming and outgoing tenant support calls, emails and/or live chat
Receiving and processing maintenance requests
Ensuring satisfactory maintenance repairs by contacting residents
Reviewing voicemails and supporting callers
Advising residents of referral concessions (if permitted)
Following-up with late or missing rent payments