Virtual Assistant Archives - Virtual Latinos

How to Build Your Social Media Strategy With the Help of a Virtual Assistant

Tips & How To's

As a business owner, you are likely aware of the importance of social media in targeting the idea05l clients. It may also be the case that you are unable to dedicate the necessary time and resources to execute an effective social media strategy to benefit your business. A social media virtual assistant may be the resource you need to build an effective social media strategy or to help grow the one you already have in place.

How to Create a Social Media Strategy

  • Set goals based on your unique business needs. It is important to understand your reasons for using social media. Are you interested in building an online community or dedicated followers for your brand? Is your goal to use your accounts to drive revenue towards your business? Having the answers to these questions can help you streamline your strategy.
  • Determine your target audience, and research their buying habits. Knowing which social media platforms are most popular with the demographic you are targeting can help you put resources where they achieve the highest ROI.
  • Know your metrics. Social media strategy is all about data. Understanding social media metrics such as reach, clicks, hashtags, organic and paid likes, and engagement numbers helps you to determine your strategy’s impact on your goals.
  • Create engaging content. Knowing the right type of content to include in your social media management will go a long way in determining its success. Short-form videos and time-sensitive posts that highlight your human side will improve user interactions.
  • Make your social media posts timely. It is important to be active on your social media platforms when your customers are likely to engage in them. This includes answering questions or responding to check-ins and shoutouts as soon as possible.
  • Assess your social media strategy to see what is and isn’t working. Assessing and analyzing data should be an ongoing part of your business strategy. Staying up to date on changes in analytics and consumer behavior is necessary to meet the demands of the market.

Growing and Monitoring Your Social Media Channels With a VA

As you can see, growing and monitoring your social media accounts is a full-time business. If you do not have the knowledge or the time to allocate to fully developing your social media presence, you could be missing out on a very valuable marketing tool. A virtual assistant can help with the daily monitoring of your social media platforms to keep your social media strategy working to benefit your business. Virtual assistants can easily handle low-level social media tasks such as responding to messages, engaging with followers providing a timely response during peak user times, and other types of social media outreach.

Perks of Hiring a Social Media Virtual Assistant

You can also hire virtual assistants with more specialized experience in social media marketing to handle more involved social media market tasks. Using a virtual assistant for social media marketing can provide the experience you may be missing and offer additional insight into marketing strategies that can help grow your business and improve your brand recognition. Choosing a mid-level or expert-level social media virtual assistant that has more extensive experience in Facebook, Instagram, Twitter, Linkedin, Tik Tok, etc provides you with expert-level talent that can help you identify your target market and execute the strategy to drive potential customers to your business. An experienced social media VA can free up your time, and allow you to concentrate on running your business, while they handle your social media presence.

Which Tasks Can You Delegate to Your Social Media Virtual Assistant?

A virtual social media assistant has the skillset to handle a wide variety of mid-level social media tasks. The following are just a few of the ways a virtual social media assistant can help to streamline your social media marketing strategy:

  • Create engaging social media content for every channel
  • Develop and maintain a social media calendar
  • Ensure postings to social media platforms on a regular and timely basis
  • Run social media paid campaigns
  • Search out images and stock photos for use in social media campaigns
  • Assess and analyze data using metrics specific to the social media platform

Where Can You Find the Best Social Media VA at an Affordable Price?

It is important to choose a top-tier agency when hiring a virtual social media virtual assistant for your company. Virtual Latinos is one of the best virtual assistant companies. Virtual Latinos hand-pick only the most qualified candidates from areas such as Mexico, Colombia, Honduras, and Guatemala, among other Latin American countries. Through their extremely detailed screening process, they can match your company with a qualified candidate to help manage the social media for your business.

Why Hire a Social Media Virtual Assistant From Virtual Latinos?

Hiring a social media VA from Virtual Latinos will allow you to focus on the important task of running your company and improving your bottom line. Virtual Latinos can provide you with an experienced social media virtual assistant to help develop and execute a social media strategy that complements and supports your brand. Hiring a social media virtual assistant from Virtual Latinos can save you time and money while maximizing your digital marketing budget and expanding your reach to a wider audience.

Virtual Latinos is your number one choice for finding the professional social media and marketing assistance you need. We are here to help you find the best candidate for your needs. Contact us today!

Smart Hiring: How to Reduce Recruitment Costs Without Sacrificing Quality

Tips & How To's

Consider this scenario: As a business owner, you just finished a grueling three-month hiring process – placing ads on numerous hiring platforms, sifting through dozens of applications, phone, and in-person interviews, onboarding, and training. Now, two weeks in, you find out the new hire isn’t a good match for your company. They are leaving, and you are once again sifting through applications and hoping that this next hire will be the one that works out.

A company’s recruitment process is an important component of doing business. Yet, it is often a process that managers dread, due to the time it requires, the numerous unqualified candidates, and the high employee turnover rates that come with an ineffective hiring process. Hiring and training new team members for your business is time-consuming and a financial burden that does not always provide the ROI that you expect. Smart hiring practices can help you identify the ideal candidate for the position, streamline the recruiting process and reduce the recruitment cost.

What Is Smart Hiring?

Smart hiring allows you to find the best talent for your company while reducing your recruitment costs. The following smart hiring practices can help improve your talent acquisition process:

  • Make hiring a proactive process. By actively recruiting the best candidates for your company, rather than rushing to fill a position, you are more likely to find a long-term hire that fits your company goals and culture.
  • Thoroughly screen all potential hires. Be sure to take into account a candidate’s personality, experience, job history, and personal background information. Consider doing personality tests, along with credit and background checks and drug testing.
  • Be on the lookout for red flags. Pay attention to issues such as frequent job changes, vague responses to past job exits, not being familiar with your company, being late for the interview, inappropriate attire, bad attitude, complaining about past work experiences, and not being prepared for the interview. Also, be aware that candidates that are over-eager and positive may not continue to exhibit those same traits once employed.
  • Improve your job listing practices. In addition to job responsibilities, post the objectives of the position to expand the candidate pool to include those who have skills from different industries that may be transferable. Consolidate the technology you use for the recruitment process.
  • Provide adequate training and mentoring for new hires. Be sure to provide all new hires with employee handbooks and communicate all objectives and expectations clearly. Remember that it can take months before new hires feel integrated and comfortable within your company.

How to Reduce Recruitment Costs

The average cost to hire a new employee can be up to $4,000, and the process can take up to 42 days. Hiring new employees is seldom an employer’s favorite task, but it is one of the most important. When executed correctly, it can save your company time and money. It can also reduce the hassles that come with the hiring process and transform it into a rewarding experience. There are several ways that you can reduce the costs associated with recruitment:

  1. Reduce turnover. Reducing recruitment costs begins with retaining the staff you currently have and reducing turnover. Establishing a work culture that is positive and welcoming goes a long way in this process. A strong training program can ensure that new hires are firmly integrated and comfortable within their roles.
  2. Reduce hire time. By reducing the time you spend on the hiring process, you can save resources, money, and time. This requires a clear picture of the skills and qualifications you want from your ideal candidate.
  3. Communicate clearly and effectively with potential candidates, and create a positive work culture.
  4. Use technology to automate hiring steps.
  5. Consider choosing a top-tier agency such as Virtual Latinos to streamline your hiring process.

One of the best ways to improve your process is by thinking outside the box. In this video, you can see how Virtual Latinos evolved to fill a need for experienced bilingual virtual assistants.

Virtual Latinos can help you find a virtual assistant that matches the needs of your company, without the extra time typically associated with the hiring process. When you hire a virtual assistant through Virtual Latinos, you are adding a team member that is committed to a long-term relationship with your company. We take the time to find qualified candidates with the skillset you need to fit your business. This can help you minimize the costs and frustrations that are associated with short-term retainment. Consider hiring through an expert agency like Virtual Latinos.

Where to Find the Best Talent?

Finding the right talent for your company can be challenging. Choosing an expert agency such as Virtual Latinos to provide virtual assistant services as an integral component of your recruitment process can save your company time and money. Virtual Latinos offers bilingual virtual assistants who speak Spanish and English fluently, making them a great asset to expanding your customer base.

Virtual Latinos features the best talent in Latin America. These candidates are already pre-vetted, and the agency offers several virtual assistant pricing plans with rates from entry-level, mid-level, to expert-level experience. Your virtual assistant cost will depend on the specific needs of your company and the amount of time you are willing to dedicate to training.

Virtual Latinos is your best choice for finding the professional services you need. When you hire a virtual assistant through Virtual Latinos, you reduce recruitment costs, save time, and improve your employee retainment. Let us help you find the right quality candidate the first time. Contact us today!

How to Start a Career as a Remote Medical Assistant in Latin America

Tips & How To's

Are you considering a career as a remote medical assistant? Working remotely as a healthcare virtual assistant can provide you with a rewarding career opportunity, along with the flexibility and benefits of working from home. If you have healthcare experience and are interested in working remotely as a virtual assistant for healthcare professionals across the globe, Virtual Latinos can help. We will provide you with the opportunity to succeed. It’s important to choose a reputable agency like Virtual Latinos that provides the professional support you need and the tools necessary to achieve your goals. The following information can help you get started on your path to becoming a top-tier virtual medical assistant.

What Is a Healthcare Virtual Assistant?

A healthcare virtual assistant is a person who assists with administrative and client support tasks to improve the workflow and productivity of the healthcare industry. As a remote medical assistant, you’ll perform healthcare virtual assistant duties required by the provider from right here in Latin America. A healthcare virtual assistant allows the health care professional to focus on delivering patient care while the virtual medical assistant handles the administrative end of the patient care portal.

What Tasks Do Healthcare Virtual Assistants Handle?

A medical virtual assistant job description will vary depending on the type of healthcare provider you partner with to provide virtual support. Most healthcare virtual assistant positions will include administrative tasks like the following:

  • Scheduling and confirming patient appointments
  • Accessing patients records
  • Data entry
  • Patient communication services, including interpretation/translation
  • Post-treatment follow-up
  • Calendar management
  • Prescription refill processing
  • Medical transcribing
  • Insurance communication
  • Billing and receiving
  • Marketing

Specific healthcare virtual assistant duties that you will handle will be based on your experience and expertise. As a top-tier agency, Virtual Latinos provides quality support and ensures that our clients are matched with opportunities that provide a mutually beneficial relationship for everyone.

How to Become a Healthcare Virtual Assistant

Working as a healthcare virtual assistant is an exciting opportunity to use your skills and experiences to expand into a high-growth industry. Virtual Latinos is one of the top virtual assistant services. To provide our clients with high-quality assistants that excel in their roles, our ideal candidate will possess the following:

  • Experience in the healthcare industry or any medical assistant certification. We are interested in individuals who currently have a healthcare-related degree (MD, DO, Nursing, or other), or students working to obtain their degree with at least three years of medical assistant training. We are also actively seeking medical translators and interpreters, medical assistants, other medical community partners to be a part of our team.
  • Excellent English communication skills. Our clients rely on precise communication to ensure the well-being of their patients. It is important that our healthcare virtual assistant be highly competent in both speaking and writing English.
  • A reliable computer or laptop, and high-speed internet service. You must be tech-savvy and able to troubleshoot any technical issues that may arise during your workday.

What Type of Healthcare Providers Do Virtual Medical Assistants Work With?

Virtual healthcare assistants work with a wide range of healthcare providers. As the telehealth field continues to expand, more diverse virtual medical assistant opportunities will evolve with it. The following are just a few of the current healthcare partnerships available through Virtual Latinos for qualified virtual assistants.

Telehealth

The telehealth field is currently one of the fastest-growing for those interested in remote work. The industry uses telecommunication technology to deliver health-related information and services between physicians and patients, or between other healthcare providers and the patients they serve. Working in this field, you may assist in monitoring medical conditions, transmitting digital medical data or imaging information, or providing healthcare education resources, among other duties. The technology used in the field includes web cameras, smartphones, and video conferencing setups.

Chiropractic Care

Chiropractic care involves diagnosing, treating, and preventing musculoskeletal system disorders and their effects on the body’s nervous system and overall health. Chiropractic care emphasizes manual spinal adjustment and soft-tissue and joint manipulation. While a healthcare virtual assistant cannot replace the need for physical adjustments, they can assist by communicating with patients about the specifics of their symptoms, assessing patient progress, providing at-home exercises and treatment plans, and answering ongoing questions, among other patient care needs.

Nutrition

Nutritionists are experts in the field of nutrition and food. They help patients by educating them on proper dietary needs for their health goals. This includes dietary assessment, menu planning, follow-up, and progress report writing. Nutritionists work with individuals undergoing chemotherapy, have specific medical issues such as diabetes, or are simply looking to improve their health. Healthcare virtual assistant duties would focus on research, menu planning, patient follow-up, in addition to other marketing-related options.

Optometry

Optometrists dedicate themselves to treating and managing disorders and diseases of the eye through examination and diagnostics. A medical virtual assistant can help administer online eye exams for a prescription renewal, follow up on remote patient monitoring devices such as RPM sensors, video consultations, patient recordkeeping, and more.

Alternative Medicine

Alternative medicine includes therapies like acupuncture, homeopathy, Chinese medicine, Reiki, and herbalism. A medical virtual assistant in this field can assist with patient appointments, recordkeeping, follow-up, medical research, and business growth.

Dental

Dental professionals diagnose and treat diseases and issues related to oral health. The services they provide include cleanings, bite issue corrections, surgeries, and tooth extractions. A medical virtual assistant can provide help with patient intake, scheduling, insurance verification, and billing. A virtual healthcare assistant can also provide support by following up with patients after a procedure to check on progress and recovery.

Family Practice

Doctors in family medicine offer comprehensive care for all patients throughout each stage of life. Family practices treat a wide range of health conditions. A healthcare virtual assistant in a family practice will be involved in not only administrative tasks such as insurance billing and patient scheduling but also follow-up communication for pediatric concerns and adult health issues.

Why Become a Healthcare Virtual Assistant in Latin America?

Becoming a healthcare virtual assistant in Latin America can provide several career and personal benefits. The telehealth industry is expected to continue to grow at a pace surpassing other life science industries. Working for one of the top virtual assistant companies like Virtual Latinos can provide you with the experience you need to expand your career in telemedicine. Working as a healthcare virtual assistant allows you to earn income while working from home. The flexibility of working remotely provides a level of freedom and work-life balance that a traditional job cannot give you. Apply to become a Healthcare virtual assistant here.

How Hiring Remote Medical Assistants Benefits the Medical Industry

The medical industry reaps numerous benefits from hiring remote medical assistants. This is especially true in the case of bilingual health care virtual assistants from countries such as El Salvador, Mexico, Honduras, and Colombia. They are especially in-demand in areas that have a large concentration of Spanish-speaking residents. Incorporating a virtual assistant for healthcare offices can reduce the costs of administrative personnel.

Remote medical assistants handle low-level administrative tasks that allow providers the ability to focus on their area of expertise. By increasing patient contact through virtual assistants, the healthcare practice can provide better customer service to their clients. Remote medical assistants can free up resources, allowing for improvement in workflow and increase the provider’s ability to accept additional patients.

Why Choose Virtual Latinos?

Virtual Latinos is the top agency for experienced medical professionals in Latin America looking for a career in the telehealth industry or remote work careers that align with their areas of expertise.

Virtual Latinos is a top-tier choice for healthcare companies looking to improve workflow by adding a health care virtual assistant to provide support for a wide range of activities that fall outside their area of expertise. Virtual assistants are available to handle time-consuming tasks such as delivering guidelines for therapy, post-treatment follow-up, patient recordkeeping, and other non-clinical guidance, and low-level administrative tasks.

Whether you are interested in a career in the remote medical assistant field or a healthcare professional looking for support for your office, Virtual Latinos is your best choice for finding the professional services you need. Get started on your path to a better work community, and contact us today!

Why a Healthcare Virtual Assistant is Key to Patient Happiness

Hiring

After the type of year that 2020 has been, it is clear that most of us could use a little help sometimes. Nobody knows this more than our frontline healthcare workers, who have sacrificed social and family lives to care for their patients during this pandemic. The healthcare industry is fast-paced and competitive and leaves everyone involved with many tasks to complete. However, there are not enough hours in a day to do everything you need to do as a healthcare worker. From patient care to billing, emails to social media, trying to do it all can be overwhelming. The more pressure that is put on healthcare workers, the more opportunities for common mistakes and the less time spent on patients. However, mistakes can be lethal in the healthcare industry, and there is no room for error.

Hiring a Virtual Latinos virtual assistant can be a lifesaver, both literally and figuratively, in the healthcare field. With assistants based everywhere from Venezuela to Argentina, hiring someone right for you is easy. Though patient care is always the top priority, small details easily slip through the cracks when you have mountains of paperwork to fill out and emails to send. Having someone pick up the slack can help immensely with the overall workload and stress and free you up for better care and time with your family. Consider hiring a medical virtual assistant to aid you in non-confidential menial tasks and give you extra time to focus on your patients.

What Can a Virtual Assistant Do in Healthcare?

In general, virtual assistants can help with a myriad of office tasks, from running social media accounts to answering client emails. Despite HIPAA laws, many daily tasks can still be delegated to a virtual assistant while remaining confidential. Especially during a pandemic, many jobs can be safely and securely done remotely, without sacrificing the integrity or operation of your healthcare business. A virtual assistant in healthcare can:

  • Patient onboarding
  • Schedule appointments and calendar management
  • Interpreting and live translation
  • Transcribe physician notes
  • Organize files and notes
  • Respond to email requests
  • Organize insurance claims and requests
  • Create and post your practice’s social media and online content

By keeping these “busy work” tasks out of your way, a virtual healthcare assistant allows you to forget about day-to-day items and focus on patient care.

How Do Virtual Assistants Help Patients?

Hiring online virtual assistant services may seem unrelated to a patient’s experience when, in reality, it has everything to do with patient care. No matter how you choose to use your virtual assistant, he or she is directly related to the amount of attention your patients receive. If you choose to task your virtual assistant with scheduling or emails, your clients may be working directly with your assistant with basic questions or concerns. The most profound impact a virtual assistant can have on a patient, however, comes from freeing doctors and nurses to spend more time on patient care. According to a study done by ICFAI, staff performance, communication, and face-to-face physician time greatly affect most patients’ level of satisfaction with their healthcare experience. Having busywork covered by a virtual assistant means that:

  • Patient communication is faster and more personalized.
  • Staff is freed to give more attention to HIPAA confidential tasks.
  • More time may be spent on patient care and questions.

Because all these aspects have been proven to greatly impact patient satisfaction, focusing on them rather than busywork should result in peace of mind for patients.

How To Hire Virtual Assistants

When looking to hire virtual assistants for a healthcare-related position, it’s important to find a company or team member you trust. Virtual Latinos is an established, trusted company with completely vetted assistants. We are ideal for healthcare businesses in many ways, but the foremost being that all our virtual assistants are fully bilingual. We can help patients of both English- and Spanish-speaking households, a necessity in our increasingly diverse world. We offer both agency-placed assistants and a full directory of trusted Latin American-based virtual assistants. With the ability to choose from any country you wish, from Peru to Uruguay, you can always be sure that your virtual assistant is in your time zone and available to work when you need them. Free up your time to do what matters: take care of your patients.

Ready to get started? Register with Virtual Latinos today, and let us get to work on your to-do list for you.

Why Follow-Ups Are Important for Maintaining a Good Relationship Between Clients and VAs

Tips & How To's

Keep Your VA and Client Relationship Strong By Following Up

If you have a virtual assistant, you know the value of hiring a VA for your business. You might also have realized the importance of communication between you and your assistant.

Follow-ups are an important part of maintaining good communication with your virtual assistant and should be scheduled regularly, so they become a routine and comfortable part of your interaction. Follow-ups provide an opportunity for clients and VAs to share feedback, discuss goals and, and develop clear strategies for future success.

Schedule Follow-Ups with Your Virtual Assistant

A great way to avoid problems with your virtual assistant is to establish clear communication habits, and build trust is to make sure everyone is on the same page at all times. This can be achieved by scheduling regular follow-ups between you and your VA. It’s a good idea to schedule follow-ups frequently, especially:

  • After a work-related training or course
  • Upon completion of a large assignment or project
  • End of the quarter
  • End of the year

Reasons for Providing Follow-Ups

Providing regular follow-ups is a good idea when managing your remote employees. Having follow-up appointments with your virtual assistant builds trust, fosters client/VA understanding, and, most importantly, helps maintain and promote good performance. As an employer, you might think of yourself more as a coach and mentor to your employees than as someone who manages them. Making sure your virtual assistant feels heard and that they receive the proper support and guidance will motivate them to improve.

During follow-ups, you and your virtual assistant can discuss the elements of a project or task that you and your VA think went well, as well as the parts that went poorly. It’s also a great way for you and your VA to communicate your individual thoughts about what was learned and how best to move forward and tackle future projects most effectively.

Reinforce Employee Performance

Two major reasons for providing follow-ups are to maintain good performance and improve poor performance. This can be achieved through regular follow-ups in several ways:

Post-Project Follow-Ups

Providing feedback on a recently completed task or project reinforces good performance and lets your virtual assistant know what they did well and what you’d like to see more of. This is also an opportunity for your VA to provide you with feedback of their own about how they thought a project went, what challenged them, and how they think they performed.

Post-Training Follow-Ups

If you assign your virtual assistant a training or special course to complete, it’s a good idea to schedule a follow-up appointment afterward. This gives you a chance to hear what your VA learned and what they think of their newly acquired skills or knowledge. Together you can discuss how those new skills can be implemented in real-life and what support or resources your VA might need from you to do so.

Improving Performance

Follow-ups provide a great place to help improve performance and clarify goals and expectations. If you aren’t happy with the way a project was handled, initiating a follow-up soon after can help you reach an understanding with your virtual admin assistant and maintain a productive relationship. During the post-project follow-up, you can reiterate the specific project goals and how you think they were or were not met. Allowing your VA to share their thoughts here is also important. If you aren’t happy with how a project went, it’s a good idea to hear about it from your VA’s perspective. You can learn about areas they struggle with and help eliminate obstacles for improved performance in the future.

Building solid communication habits between you and your VA is even more critical than with your face-to-face employees. Working short follow-up sessions into your schedule is a great way to ensure expectations and needs are met and understood by both client and VA.

Why Choose Virtual Latinos

When you’re ready to find a virtual assistant for your business, Virtual Latinos is the place to look. Virtual Latinos offers the top virtual assistant services on the market. Our highly trained marketing specialists work remotely from a variety of Central and South American countries, including Peru, Colombia, Venezuela, Guatemala, and more. Our virtual assistants work in American timezones , and all of the top virtual assistants who work for Virtual Latinos are Spanish speaking virtual assistants, and are bilingual. When you’re ready to jump-start your productivity and success by hiring your own VA, contact Virtual Latinos and let us get started finding your perfect match.

How to Improve Your Online Presence by Hiring a Virtual Assistant

Hiring

We live in an extremely fast-paced society, where companies and businesses are expected to respond to current events and user-generated content within minutes. Online posts are often greatly delayed, giving the impression that those responsible for said content are entirely disconnected from their target base. However, monitoring various social media platforms and creating dynamic, engaging content is an extremely resource-intensive task, especially for small businesses with other priorities.

Hiring a virtual assistant from Virtual Latinos can be the perfect solution. They offer high-quality work and unique skills necessary to successfully maintain a vibrant online presence, which in turn frees up you and any other staff members to focus on the bigger picture. Working with our virtual assistants is also extremely affordable, allowing you to enjoy the benefits without overextending your budget.

Why Is a Strong Online Presence Important for Business Owners?

In an increasingly global society, establishing an online presence is an essential part of running a successful business. The high volume of online traffic means that promotional efforts online are often far more effective than in-person strategies. Online platforms also present you with a unique opportunity to build relationships with your clients. Over the past several years, brands that have made themselves more personable online have seen tremendous success in increasing their customer bases. By responding to trending topics and interacting with user-generated content, they appear more human and, as such, more trustworthy to potential consumers, improving people’s perception of your brand in a powerful way.

However, you must handle your online presence with care. Marketing mishaps online can often have long-lasting repercussions. If you’re going to make yourself available on the Internet, people will expect you to be fully available. Failing to be responsive, attentive, and consistent in creating additional content can easily lead to a lack of confidence from users, making them less likely to work with your brand in the future.

What Kinds of Tasks Can a Virtual Assistant Handle?

The primary purpose of adding a dedicated virtual assistant to your team is to improve your business by allocating your resources more efficiently. While the virtual assistant takes care of your online platforms, you can focus on expanding your business, developing new products, and building new partnerships. This arrangement works because virtual assistants are armed with the tools to accomplish what you need from them without constant monitoring or hand-holding. Top virtual assistant services encompass a wide variety of tasks to help make your life easier. These include:

  • Creating social media accounts and profiles
  • Researching the interests and preferences of your target audience
  • Generating regularly scheduled content
  • Addressing user-generated questions or comments
  • Revising existing content to ensure it remains relevant
  • Monitoring external content that references your brand
  • Tracking the results of your online efforts and help you adjust your social media strategy accordingly

Where to Find Affordable Virtual Assistants

Virtual assistants are an incredible resource, but not all virtual assistants are the same. At Virtual Latinos, we pride ourselves on providing our clients with the premier team of assistants available. Our staff has personally vetted every member of the team via a detailed system that looks at each individual’s education, work experience, and digital marketing skills. In addition to being highly qualified, the fact that our virtual assistants work remotely from Latin America offers unique benefits. All our assistants are fully bilingual, meaning that they can handle all the usual demands of your business while giving you increased access to any feedback from your Spanish-speaking customers.

Hailing from Mexico, Honduras, Colombia, and several other Latin American countries, our assistants can earn a comfortable income in their local currency while remaining extremely affordable to US employers. They are 40% to 75% less expensive to hire than virtual assistants in the US. Depending on your needs, you can hire a virtual assistant for as little as $5 per hour. This arrangement is so beneficial to both parties that becoming a virtual assistant with Virtual Latinos is a highly sought-after position. Furthermore, despite the distance, virtual assistants from Virtual Latinos work in the same time-zones as US employers, so they will always be available when you need them most.

If you’re prepared to make a splash on the digital stage and revitalize your online presence, look no further than hiring a virtual assistant from Virtual Latinos. Our assistants will work diligently alongside you to help develop a winning social media strategy to promote your brand successfully. Invest in yourself by investing in a virtual assistant and contact Virtual Latinos today to get started.

Country Highlight: Colombia

Tips & How To's

Find Your Ideal Virtual Assistant in Beautiful Colombia

Located in the northwestern portion of South America, Colombia is one of the most beautiful and culturally vibrant countries in the world. It boasts nearly 1,800 miles of coastline to the north and west, divided into Pacific and Caribbean coasts by the country of Panama. As a result, the area provides world-class beaches, competition-level surfing, sailing, and scuba diving, and all the adventure, recreation, and sunbathing you’d expect from a tropical destination of its caliber.

Further inland, Colombia retains its tropical climate, which makes for some of the best coffee production in the world. This coffee culture and its focus on persistence and work ethic permeate the Colombian way of life, and together with African, Afro-Caribbean, Spanish, and Catholic influences, serve to make Colombia the diverse mix of traditions it is today. With this central focus on dedication and work ethic, young Colombians of all backgrounds appreciate the ever-increasing growth of the local economy—the third-largest in Latin America.

Why Do Highly Motivated Colombians Seek Remote Employment?

While Colombia’s economy continues to grow, many Colombians continue to seek remote employment. Remote work offers several benefits for potential employees here, including:

Payment Based on US Standards

Despite the recent growth in the Colombian economy, its citizens experience several wage and currency-based advantages by working remotely in the US. Currently, the United States offers minimum wage and average task-based wages that are nearly five times what is offered in Colombia. This aspect makes becoming a VA a smart business decision for Colombians like Luis Lunar, whose favorite experience thus far has been “working hard all week to then find out that my boss wants to reward me with a big bonus on my next paycheck.”

Increased Access to Work

Whether they’re residing in a remote area of Colombia without ready access to a city and its associated job markets, or are located within one of Colombia’s most congested cities, traveling to and from work poses an issue for many Colombians. Not so with remote work – “I have the flexibility of working at home while I’m giving all my skills and effort on making a big company better,” says Lunar.

Improved Professional Development and Work-Life Balance

Remote employment can provide Colombians with professional development opportunities that may not be readily available in Colombia itself, including English-speaking international business contacts and networking benefits. “I have the best team, the best client and I feel so productive all the time! I get to work with a girl from the Dominican Republic and it is so nice to meet people from other countries while doing something that you love and helping a business grow,” says Cristina Cancino, a Colombian VA. Best of all, these benefits are available while at home, allowing a better work-life balance – “I love working from home because it is very useful during these times of COVID,” says Cancino.

How Can You Benefit From Hiring a Colombian Virtual Assistant?

Deciding to hire a virtual assistant from Colombia can benefit you and your business in two significant ways.

A Colombian Virtual Assistant Can Perform a Variety of Tasks

Hiring a virtual assistant takes the burden of the daily tasks necessary for success away from your schedule so you can focus on growth opportunities. Virtual assistants can perform tasks like:

  • Clerical work. If you or your business depends on the completion of paperwork, processing of digital files, assembling of client records, or other clerical tasks, a virtual assistant can ease the burden of these workplaces on your daily schedule.
  • Communications. Virtual assistants in Colombia are fully bilingual in both English and Spanish and can handle incoming phone calls, customer service inquiries, and email communications.
  • Marketing. Whether you need help with social media marketing, email marketing, blogging, or something else, a marketing virtual assistant from Colombia can provide you with what you need for success.

A Colombian Virtual Assistant Provides the Right Mix of Work Ethic and Approachability

Hiring a virtual assistant from Colombia allows you to access the deeply ingrained work ethic that comes naturally to Colombians as a result of the aforementioned cultural influences and values. These values translate to several positive qualities that make Colombian virtual assistants a particularly good fit for US-based clients, including:

  • Productivity. Our clients say Colombian VAs are hardworking and extremely able to train other VAs to perform their tasks as well. “This is where you see [the VAs] have an excellent working knowledge of their job assignments,” says client Jeff Craig of DC Law.
  • Dedication. Colombian VAs have proven extremely dedicated to both completion of the task at hand and learning more about the job in general.
  • Communication. As fully bilingual English and Spanish speakers, Colombian VAs have responded exceptionally well to clients who prioritize open communication and camaraderie.
  • Warmth. Colombians VAs are among the most personable remote workers in the world, a quality that transmits well to your clients. “Having someone showing empathy and understanding to your clients is always a plus,” says Jeff.

Choose Virtual Latinos for Your Colombian VA

Choosing Virtual Latinos as your virtual assistant agency means you’ll have access to the best bilingual virtual assistants in Colombia, Peru, Mexico, Puerto Rico, Venezuela, and other Latin American countries. These locales are within the same time zones as the US and allow streamlined communications as well as close cultural ties between the two areas. Together, you and your VA can help you achieve the success you’ve been striving for. Contact us today for more information.

Four Ways VAs Can Help Your Law Firm

Tips & How To's

If you operate a successful law firm, you’re fully aware that the day-to-day operations of a law firm require much more than court appearances and important meetings. As a lawyer, you face an enormous amount of clerical work and other time-consuming tasks that can take you away from crucial meetings and bog down your schedule if you can’t delegate correctly. Fortunately, hiring a virtual assistant (VA) for your law firm can relieve much of the burden by outsourcing many essential law firm tasks.

A VA can provide much more than the surface value of completing the tasks assigned. A VA’s influence can improve multiple internal aspects of your firm, which can help you improve your efficiency and grow your company. We’ve compiled the most important unseen benefits a VA can have for a law firm here.

Benefit #1: Time and Money Savings

One of the primary reasons lawyers give for hiring VAs is the time saved by delegating non-core tasks to a virtual legal assistant. Client Jeff Craig (DC Law) says, “Regarding the reason why I hired the VAs in the first place, which was for intake calls and retaining clients, I have seen how my numbers have increased with the help of the VAs I hired through Virtual Latinos.”

Besides, compared to the cost of hiring a legal assistant locally, the relative price of an affordable virtual assistant is remarkably lower. For smaller firms and solo lawyers, the ability to pay a VA for a variety of smaller tasks is much more cost-effective than hiring in-office personnel to perform smaller jobs throughout the day. In addition, lower cost can be attributed to the reduction in overhead that results when you limit in-house personnel, including:

  • Reduced use of infrastructure
  • Reduced use of resources
  • No responsibility to offer employee benefits

Benefit #2: Enhanced Services for Your Firm

When you hire a virtual legal assistant, you’ll reap the benefits of an experienced VA, readily equipped with the software necessary to work with you. In most cases, there’s no need for extensive software training, setup, or other clerical duties upon hiring. Instead, a quality VA will invest in the resources necessary to perform the job efficiently.

Client Kalani Hawks (Hawks Villafranca Law) says, “My VA is phenomenal; she’s so self-motivated and able to provide the support I need, so I can focus on my business without being bugged out in administrative details that will prevent me from growing my business. She’s also part of [my business] as she’s constantly providing ideas and feedback for me to improve my growth as well.”

Benefit #3: Excellent Customer Service Quality

Virtual assistants can provide several top-quality customer service benefits to help keep your clients feeling satisfied with your law firm’s dedication to their cases. Your VA can remain diligent in completing many day-to-day client-facing tasks while you focus on the cases at hand or engage in firm growth. Customer service-based duties your VA can handle include:

  • Information gathering
  • Client form completion
  • Regular client follow-ups regarding their case
  • Client notification

Additionally, bilingual VAs can interact with Spanish-speaking clients, facilitating communications between client and attorney, and completing the translation of all case-related information. Client Beckie Moriello (Raleigh Immigration Law Firm) says, “Hiring a VA from Virtual Latinos has helped me achieve goals in the sense of getting staff that is more economical for me, capable, professional, and bilingual. I was able to find good bilingual people who follow directions and do as I ask them to do.”

Benefit #4: Improved Work/Life Balance

The final benefit of hiring a virtual assistant for your law firm is perhaps the most intrinsic to your firm’s success—reducing the impact the work of growing your firm can have on your personal and family life. Since many solo practitioners and small firm owners must dedicate a great deal of time to both clerical work and growth-based activities, hiring a VA can help you strike the ideal balance. Best of all, a VA can help you ensure all client work and work to grow your firm is on track while you attend to important personal business.

Choose Virtual Latinos to Meet Your VA Needs

When you’re searching for virtual assistant companies with dedicated virtual assistants, look no further than Virtual Latinos. Our focus on Latin American countries (Mexico, Guatemala, Honduras, Colombia, and Venezuela) means each virtual assistant is within two time zones of your law firm. This enhances their availability to handle all the duties that a legal assistant or customer service provider must provide. Additionally, each VA is fully bilingual in Spanish and English to ensure proper care of your Spanish-speaking clients. Reach out today to begin hiring your virtual assistant, and grow your law firm with the help of Virtual Latinos.

5 Ways Virtual Assistants Can Fast-Track Your Insurance Company’s Success

Tools & Resources

In today’s digital era, brick and mortar locations are quickly becoming increasingly irrelevant. After all, most clients simply check the status of their insurance policies or submit claims via mobile apps or online websites. That leaves you with staff taking up most of the real estate in your offices. But is this arrangement necessary? Or is it time for you to take your business to the next level?

If you’re looking for a solution that will cut expenses, reduce your workload, and help you become more digitally savvy, the answer is easy: Hire virtual assistants. After all, not every task in your company requires an insurance license, and once hired, managing your virtual assistant is a breeze. Said assistant can take care of all the busy-work in the office, freeing up your schedule to tackle more important tasks, and when you’re working with Virtual Latinos, they can do so at a fraction of the usual cost.

What Benefits do Virtual Assistants Provide to Insurance Companies?

1) First Point of Contact for Clients

Clients will have questions every time a policy update is mailed. They’ll have much more trust in your company if you’re able to respond to those questions promptly. But balancing other responsibilities means you won’t always be available to take that call. Hiring a virtual assistant allows you to keep the lines of communication wide open and helps your clients feel like you are genuinely invested in hearing what they have to say. Our Virtual Latinos are in places like Colombia and Honduras, which have the same time zones as the US, so they’ll have no trouble receiving calls during US business hours.

After speaking with a client, the assistant can determine if the situation has been satisfactorily resolved or if the caller needs to be redirected to the appropriate division of your company. The ability to screen these calls cuts down on the number of interactions you need to address, while still giving your clients the impression that your company is there for them when necessary.

2) Manage Your Schedule

In addition to being that first point of contact when clients call or other staff members reach out, your assistant can also take care of your scheduling. By reviewing your calendar and availability, an assistant can add meetings to your schedule as needed. Instead of wasting your time trying to figure out how to squeeze in three appointments in a busy week, you can simply check your schedule every day to confirm what’s scheduled and leave it at that.

If circumstances change and rescheduling is necessary, your assistant can take care of that too. By reaching out to the affected parties to confirm the meeting is being rescheduled, you show that you respect people’s time.

3) Research and Data Collection

While you concentrate on taking care of any urgent situation, your virtual assistant can spend time performing research and collecting data. For your operation to run successfully, it’s crucial to have access to updated marketing information. Working with a virtual assistant agency enables you to keep track of upcoming trends and industry changes and stay competitive in the field. With Virtual Latinos, most of our assistants have robust marketing backgrounds, making them uniquely qualified to handle this task.

Virtual Latinos’ virtual assistants are fully bilingual, college-educated, motivated individuals. Their skills in English are equal to their expertise in Spanish, and they can handle complex documents full of technical language with little issue.

4) Data Entry

In the insurance industry, there are large amounts of information you will collect from clients during their time with you. Most of this is submitted via filled out forms. And while a lot of the process is becoming more automated, there are still quite a few things that a machine can’t do. A dedicated virtual assistant can take the time to pore over paperwork and perform the necessary data entry services for quotes, claims, and other such processes.

5) Social Media Management

Social media is the ultimate tool when it comes to promoting your company and your brand. But using social media properly involves a lot of time and commitment. What users love about the platform is the interactivity, which entails ensuring they have a constant cache of fresh, relevant content prepared and can respond to comments to your posts regularly. Virtual assistants can take care of providing these updates and scheduling posts to prevent your page from becoming stale. They are also able to take the time to respond to comments, as well as take note of any trends across social media that might have an impact on your company.

Hiring the Right Virtual Assistant for You

With so many choices for virtual assistants online, it’s easy to get overwhelmed. We help simplify that choice by providing a unique service within the industry. Not only are the assistants on our team thoroughly vetted and hand-picked to ensure they are incredibly qualified for the task, but they’re also far more affordable than any alternative. Given the differences in costs of living between the US and, say, El Salvador, the same dollar amount that would be considered extremely desirable for a paycheck in Latin America is simultaneously extremely affordable in the US. With Virtual Latinos, you can hire virtual assistants for as little as $5 per hour, though we have multiple pricing options for whatever your needs may be.

In addition to being cost-effective, our assistants’ language skills will allow you to grow your business even further, providing better support for any Spanish-speaking clients and partners. Spanish is the second most spoken language in the country, and being unable to provide services in Spanish is a considerable setback.

When you’re ready to take the next step for your insurance company, all you need to do is reach out to us so we can get started on pairing you with the best virtual assistant for your needs. Contact us today!

Three Common Problems Between Clients and Virtual Assistants—and How to Solve Them

Tips & How To's

If you’re anticipating joining the growing remote work movement to help your business succeed post-pandemic, the benefits of virtual assistants are numerous. However, as with any business relationship, there are potential pitfalls as well—and it’s essential to be aware of each to avoid issues. To help provide better insight and a clearer path to avoiding problems after you hire virtual assistants, we’ve gone straight to the source.

Virtual Latinos asked our VAs, “What are some of the most common issues between a VA and a client? How can a client go about solving them?” Here are the top three:

Issue #1: Communication

Communication is a common issue for many business relationships of all types, including VA/client relationships. The nature of remote work—with its focus on technology versus in-person contact—can provide additional barriers to communication. “Building a strong communication path since the beginning is a challenge, especially while you work with someone remotely,” says Jennifer Salazar, a Virtual Latinos VA.

To establish excellent communication from day one, Salazar recommends the following:

  • Be clear and concise. You have goals and expectations, and your VA must understand them to meet or exceed them. Do your best to communicate goals clearly from the beginning—and in a way that makes your expectations the primary focus of your communications.
  • Establish a schedule. Salazar suggests asking your VA to briefly summarize his or her activities at the end of the day. Alternatively, you could even schedule daily check-ins and check-outs, so both sides are clear regarding work completed and work outstanding.
  • Perform periodic internal follow-ups. Set a schedule to perform a formal follow-up with your VA—ideally at the one-month, three-month, sixth-month, and one-year milestones. “This will help clients and VAs to see the improvements or challenges they are facing while working together and also find a way to solve them,” says Salazar.

Issue #2: Productivity

Potential productivity issues—the ability to perform consistent, high-quality outsourced work and do so efficiently—are key concerns among professionals new to hiring remote workers. Fortunately (and contrary to popular belief), productivity tends to be even higher for many remote workers than it would be if those same workers were confined within an office setting. Still, that doesn’t mean you should simply assign project after project and then disappear until its due date.

So, how can you ensure your VA is performing as expected and working efficiently when you can’t see them working? Salazar recommends these strategies:

  • Institute a training process. If you want your VA to perform well, you’ll need to train them to do so. Make sure you provide your VA with the necessary resources and information from the beginning and enable them to learn about how your company—and the tasks they’ll undertake—needs to operate.
  • Utilize management tools. A great resource to help your VA manage time, tasks and more is the use of task management and time management tools. “For task management, some good tools are Trello, Asana, Teamwork, and Infinity; for time tracking, try Clockify, Toggl, Hubstaff, and Time Doctor,” says Salazar.
  • Hold short meetings. Often, productivity and excellent communications go hand in hand. Hold brief daily check-ins or weekly meetings to discuss which projects are finished, which are underway, and which may take more time and resources to complete.

Issue #3: Time Difference

The final barrier between a strong, productive relationship between client and VA are the issues a significant time difference between a client and a VA can cause. “Working with a virtual assistant from the other side of the globe can be pretty challenging, and that challenge typically comes in adjusting one’s body clock to a different time zone,” says Salazar. She notes that when there is a large time zone gap, VAs often need to train their bodies to work overnight or late-night hours, which can lead to a loss in productivity no matter how excellent the VA’s work ethic.

The solution is simple, according to Salazar—“Hire a VA who is closer to your time zone. Both of your schedules can be more synchronized, and your communication level will be more optimal.” For those of us in the Western Hemisphere, that means hiring a virtual assistant in Mexico, Central American countries like Costa Rica and Guatemala, and South American countries like Colombia and Venezuela.

Choose Virtual Latinos to Meet Your VA Needs

Virtual Latinos is one of the top virtual assistant services, dedicated to providing Latin American assistants for your needs. Our focus on Latin America means each of our virtual assistants is fully bilingual in English and Spanish and is located within two time zones of your own to optimize communications and productivity. Contact us today to learn more about how to hire a virtual assistant—and avoid the above VA pitfalls with ease.

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