Virtual Assistant Archives - Virtual Latinos

What Is A Virtual Assistant? Pros, Benefits, & Salary of Working As a Virtual Assistant


What It Really Means to Be a Virtual Assistant

Over the past several years, there’s been a growing awareness of virtual assistantship and how it can be the perfect career path for many professionals. But what is a virtual assistant, really?

At its core, virtual assistantship is a pretty simple concept: Individuals are hired to offer professional support services to other business entities—and, as the name would suggest, this all takes place from a remote location.

Given how broad this description is, it’s probably not surprising to hear a wide range of tasks a virtual professional might be hired to tackle. Most commonly, however, these duties tend to fall somewhere under the administration umbrella. Nevertheless, if there’s a duty that a business needs help completing, there’s a strong chance there is a virtual assistant offering that particular service.

Virtual assistantship, as a career option, first gained popularity alongside the rise of the internet. Since then, the profession has continued to grow in prominence, with more and more businesses discovering the wide-reaching benefits of hiring a virtual assistant.

For instance, hiring full-time (or even part-time) staff for in-person office positions isn’t cheap. That’s just one of the reasons many entrepreneurs opt to outsource vital administrative tasks rather than bring in new employees. And, with virtual assistants, it isn’t even like business owners will be sacrificing the quality of the work they receive. All around, it’s a win-win situation for everyone involved.

If you’re not looking to perform clerical work, keep in mind that this is far from the only kind of task a virtual assistant can handle. Maybe you’re an expert in crafting foolproof marketing strategies—it’s entirely possible to be hired as a virtual assistant to handle core aspects of a company’s marketing strategy.

Alternatively, businesses (both large and small) could hire a virtual assistant to help perfect their web design to ensure that it’s both intuitive and up to date, as well as aesthetically pleasing to the target audience. Even essential duties such as bookkeeping can fall into the hands of highly capable virtual assistants.

Simply put, if it’s a task that requires a specific set of skills, it’s entirely possible to make a career out of performing it as a virtual assistant.

The Benefits of Becoming a Virtual Assistant

Of course, businesses aren’t the only ones that can benefit from the rise of virtual assistant services. The assistants themselves can reap several rewards by venturing down this exciting new career path. The benefits virtual assistants can expect to receive are plentiful—here are just a few of the most prominent examples.

Remote Work

One of the core components of virtual assistant jobs inherent to the position is the ability to work remotely—no matter where you’re located. So naturally, this opens a wide array of possible career opportunities to workers, regardless of any professional limitations placed upon them in their location.

If you’re unable to commute to a specific location, no matter how perfect the position is for your career goals, that opportunity simply isn’t available to you. However, by making the switch to remote work, this is no longer a concern you’ll need to face. Even if the company that hired you is in another country—or another continent, even—it’s just as viable for you to take over the virtual assistant position compared to someone who lives just down the street from their headquarters. This allows individuals to explore many career opportunities that might have otherwise been off-limits.

Plus, with remote work, you no longer need to deal with a tedious commute every day. The ability to remove this from your schedule can make your work life just a bit easier to manage—it can also free up time to get work done rather than spend that time stuck in morning traffic. As long as you have access to a Wi-Fi connection, you’re generally good to go when it comes to becoming a VA.

A Flexible Schedule

Another significant benefit of working as a virtual assistant? More often than not, you’ll be granted the ability to set a schedule around your own availability—even if that availability is on the unconventional side, such as only being able to work during the night or early morning. While this could be a difficult situation to work around in a traditional employment scenario, virtual assistantship makes it far easier for professionals to work around their own schedule rather than just the schedule of their employers.

This flexibility can also come in handy during emergencies. If you find that you need to make a last-second modification to your schedule, it will be far simpler to arrange if you’re working as a virtual assistant than in an in-person office position.

If you ever need to take breaks throughout your day, you won’t be limited to the schedule established by your employer. Again, it’s all up to you and how your professional schedule can best be incorporated into the rest of your life and its many responsibilities.

A Boost in Your Wage

Considering the added convenience of working as a virtual assistant, you might suspect that there’s a catch—for instance, are you going to be sacrificing a good chunk of your paycheck in the process? Fortunately, this is quite far from the case. If anything, new virtual assistants might find that they’re making even more money in this position than in their previous in-person position.

As a virtual professional, you’ll often be granted unlimited earning potential. However, a set wage or salary can be incredibly limiting, and receiving a raise is often out of your personal control. As a virtual assistant, it’s considerably easier to set your own rates and seek clients who are willing to pay what you’re worth for your services.

The longer you work as a virtual assistant, as well, the better you’ll get at streamlining your own work. Seeing as more work means more pay, streamlining duties can allow you to be paid far more per hour than you would in a position with a set wage. As long as you’re capable of working quickly and efficiently, you’ll find that virtual assistantship is one of the most fruitful career paths you can take—without the need for an enormous amount of previous work experience before starting the position.

Vast Opportunities to Grow, Professionally and Personally

Sometimes, in a traditional office position, you might feel like you’re stuck in place—as much as you’d like to move up, you could struggle to break past the position you’re currently occupying. After all, this is typically outside your control if your employment status is entirely in the hands of your boss. As a virtual assistant, however, you’ll finally be able to become your own boss. This means the opportunities for professional growth and development are yours to control, based upon the work you’re putting into the position. The harder you work, the more reward you’ll reap as a professional.

Take back control over your work-life by becoming a virtual assistant today.

The Opportunity to Learn and Meet New Professionals, All Across the World

Seeing as virtual assistantship is an inherently remote position, you’ll be granted the unique opportunity to form professional and personal connections with others abroad. At your previous in-person position, you likely wouldn’t be able to connect with such a large pool of potential business partners—while as a virtual assistant, this pool is practically endless.

For instance, if you once worked as the front-desk receptionist at a busy office building, your interactions were often still limited to those within your region—especially if you weren’t working for a major corporation.

The more individuals and enterprises you’re able to work with, the more opportunities there are to learn about your craft and continue to grow as a professional.

Working for a USD Wage (Or Comparable) From Outside the Country

If you’re a virtual assistant hired by an American company, you’ll have the opportunity to work for a USD wage, regardless of where you’re located. If you’re looking to boost your earning potential, this is a fantastic way to do it.

Essential Virtual Assistant Skills

Although a virtual assistantship is a relatively versatile position, this doesn’t mean certain skills won’t be necessary to thrive as a virtual assistant. However, to succeed, you’ll first need to develop (and then continue to master) the following professional skills:

You’ll Need to Be an Expert Communicator

As with any remote, work-for-yourself-type position, your ability to communicate (regardless of the method of communication) clearly and concisely could be a dealbreaker. If you struggle to be understood over long-distance virtual communications, this will make being a virtual professional a challenging career to succeed in—especially if you’re hoping to get as much work done as possible without needing to pause and sort out miscommunication. In addition, this will make it impossible to truly streamline your workflow and reach your fullest earning potential as a virtual assistant.

You’ll Need to Be Reliable

Before a company takes you on as a virtual assistant, they’ll likely need to be convinced that you’re the most reliable option available. Reliability becomes an even more essential quality whenever we’re discussing remote work, in particular.

You’ll primarily need to be a self-motivated worker; a lack of self-discipline or motivation can make it far too easy to become an unreliable business partner. After all, it’s far easier to pull back from your work if it’s all occurring at a distance rather than in person at your place of work. If you decide to flake on your duties, you’ll have considerably fewer external variables to pull you back in, outside your own volition.

You Should Have Some Professional Experience

While it’s entirely possible to kickstart your virtual assistant career with limited experience, it’s still best to have at least a few years’ worth under your belt. Remember, as a virtual assistant, you’ll often be responsible for managing some of the tasks most fundamental to a company’s overall success. So naturally, this puts a good deal of responsibility onto your shoulders—and this is something that most businesses don’t take lightly.

Generally, as long as you have a minimum of three years of professional experience, a virtual assistant career could be a viable path for you. Otherwise, it will be more challenging to compete with other prospective virtual assistants. Again, professional experience helps you stand out.

You’ll Need to Have Mastered Time-Management

Again, virtual assistant jobs are based on self-discipline and self-motivation, you’ll need to know how to manage your own time. Although a flexible schedule is one of the biggest perks of working as a virtual assistant, it doesn’t come without its stipulations.

If you struggle to create and stick to your work schedule without the reinforcement of a boss or higher-ups, then virtual assistant work might not be the most practical choice.

Further, if you’re working with several clients as a virtual assistant, the ability to manage your own time becomes even more essential. The more multitasking that’s involved in your day-to-day work, the better you’ll need to be at creating a calendar for yourself and prioritizing specific tasks. Disorganization could be detrimental to the efficiency of your workflow, which could also leave you more prone to burning out.

You’ll Need to Be Organized

Finally, if you haven’t worked out a way to stay organized (with little to no oversight), then it’s going to be impossible to tackle all your virtual assistant duties.

Often, virtual assistants will need to keep track of different bits of detailed information to perform their duties. For instance, you might need to stay on top of emails, client information, passwords, appointments, other reminders, and much more. If you fail to keep this essential information well-organized, you’re not going to be an effective worker.

What Is It Like to Work As a Virtual Assistant, Professionally?

But, what does your typical virtual assistant’s professional life actually look like?

Ultimately, depending on who you are and the virtual assistant duties you’re tackling, your average work experience could vary tremendously. However, here are some potential scenarios to give you an idea of what working as a virtual assistant actually looks like in practice.

Many successful virtual assistants are parents of young children, for instance. These individuals often find effective ways to balance parenting with their professional lives, even without the aid of childcare services. As a remote worker, it’s entirely possible to manage all your virtual assistant tasks while remaining at home with your children. This is the standard scenario and is one of the many reasons individuals opt to pursue a career in a virtual assistantship.

More specifically, maybe this lack of childcare will motivate you to care for your children during the day while working exclusively during the evenings. As a virtual assistant, it’s possible to create a schedule around these goals.

One of the core aspects of working as a virtual assistant involves taking stock of your priorities and responsibilities outside of work before tailoring a professional schedule to suit your needs. If you’re hoping to succeed as a virtual assistant, this is something that you’ll need to master; otherwise, it will be impossible to remain efficient and get all your work completed at the best possible quality.

Finding Your Work-Life Balance

As we’ve discussed, while it’s certainly true that working as a virtual assistant provides far more opportunity for time and financial freedom, everyone’s experience will be different. For example, some virtual assistants (especially those who are new to the career) may be expected to work far more frequently than others—possibly around the clock, in some cases.

No two jobs are the same, and that principle certainly applies to the daily lives of virtual assistants. That being said, compared to what’s possible in a traditional full-time career, a virtual assistantship is better suited to flexible scheduling and more expansive earning potential.

What Does a Virtual Assistant Do, Day to Day?

Everyday Tasks Performed by Virtual Assistants

As a virtual assistant, you might also find yourself taking care of the following tasks:

  • Answering phone calls
  • Sales cold-calls or warm-calls
  • Sorting and responding to emails
  • Creating and managing a work schedule
  • Handling bookkeeping
  • Performing data entry
  • Doing professional research
  • Managing client relationships
  • Managing social media profiles
  • Writing content
  • Taking care of customer support
  • Maintaining or designing a website

Depending on the specialized skills you possess, of course, your average day as a virtual assistant could look quite different from another’s.

Virtual assistants can complete either general or specialized tasks, depending on the company’s needs, and that virtual assistant’s own professional ability. For example, general tasks could involve administration and customer support; alternatively, some specialized duties are marketing, setting up and managing pay-per-click campaigns, maximizing search engine optimization, and copywriting.

How Much Does a Virtual Assistant Make Per Hour?

Many factors go into how much a virtual assistant is paid on an hourly basis.

Notably, depending on the virtual assistant’s location, the average pay they receive can vary. For example, if you’re a professional virtual assistant based in the Philippines, you might only receive hourly pay of around $3 to $5—this certainly isn’t a cap on potential earnings, although it is an average.

However, as a Latin American virtual assistant working with Virtual Latinos, you can expect to make $5 per hour at the lowest end. But, through our services, it’s possible to make up to $25 every hour. So, if you’re a Latin American professional considering virtual assistantship, you’re in a great position to get started—and earn an impressive income in the process.

At the end of the day, the amount you make as a virtual assistant is dependent upon your level of expertise, as well as whether the services you’re providing are highly specialized. You’re more likely to take in a larger income with specialized services than a virtual assistant who focuses on general administrative tasks.

How to Become a Virtual Assistant (Even With Little Experience)

Even if your professional experience is limited, it’s still possible to get started working as a virtual assistant. Generally speaking, to start your virtual assistant career, you’ll need to take care of the following steps:

1. Determine the Services You’re Hoping to Provide Potential Clients as a Virtual Assistant

For example, are you hoping to stick to general administrative or clerical duties above all else? Or, do you want to use your specialized skills to handle web design, search engine optimization, or marketing? The possibilities are vast, so make sure you have a clear idea of where you’re headed first. Also, a word of advice: Never feel as if you need to spread yourself thin, especially toward the start of your career.

2. Create a Virtual Assistant Cover Letter

Even if you don’t have any experience working as a virtual assistant, writing a cover letter allows you to discuss any transferable skills you might possess. For instance, were you ever tasked with managing someone else’s email or calendar at your previous employment place? Well, experience with this skill could boost the ease of getting your virtual assistant career off the ground.

3. Decide How You’d Like to Run Your Virtual Assistantship Business

Generally speaking, you’ll have three options here. You can either:

  • Work directly for a particular employer.
  • Work for an agency that provides other companies with administrative services.
  • Provide your own virtual assistant services on a contract-only basis—if you take this route, make sure to create a strong resume and begin networking.

4. Work With Your First Clients as a Virtual Assistant

Depending upon which route you choose, this stage of the process could look different. In any case, it’s time to begin working and building up a strong portfolio and experience.

Interested in getting started with Virtual Latinos, in particular? If that’s the case, we’ve prepared two video guides, taking you through the process from start to finish:

1. “How is our Virtual Assistants recruitment & vetting process?

2. “Virtual Latinos: Our Team & Recruitment Process

Companies With the Best Virtual Assistant Services

Examples of popular companies that provide virtual assistant services are:

  • Upwork
  • Fiverr
  • onlineph

Virtual Latinos: The Top Company for Virtual Assistants in Latin America

Nevertheless, if you’re on the lookout for the best virtual assistant company in Latin America, it’s time to get in touch with Virtual Latinos. If you’re a resident of Latin America, you’re in the prime location to work as a virtual assistant for American companies—and you can accomplish this through Virtual Latinos.

Compared to countries such as the Philippines, Latin America is well-suited to providing virtual assistants for North American businesses. This is true for several reasons, including:

  • Latin American virtual assistants tend to possess greater cultural competency due to the notable similarities between American culture and their own.
  • Latin American virtual assistants often possess stronger English skills compared to virtual assistants from other regions.
  • Latin American virtual assistants are likely to reside in either the same or a similar time zone while working with American companies.

Begin Your Virtual Assistant Career With Virtual Latinos

At Virtual Latinos, we provide virtual assistant opportunities to professionals across Latin America, including in Mexico, Costa Rica, Chile, Venezuela, and many more countries. Do you want a clearer idea of the skills and specialties we’re looking for as we recruit new virtual assistants onto our team? If so, take a look at the Virtual Latinos Online Menu. You can also apply to work as a virtual assistant with Virtual Latinos through our website.

Virtual Latinos Q4, 2021 Updates: Removing the Directory Hiring Option


Dear Clients,

We’d like to first thank you for all of your support in helping to develop, enhance and grow our amazing community of Virtual Latinos.

Our main goal has always been to provide our clients with top-notch professionals from Latin America as well as high-quality customer service. We’ve always been open to offer different options for your hiring needs, this is why when Virtual Latinos started, we offered 2 ways of hiring: The directory (direct hiring) and The agency program (We take care of all the recruitment process).

After 3 years of working with our clients, learning about their needs, and evaluating every feedback, we realized that 98% of our clients or potential clients preferred our Agency Program because we were able to find the perfect professional for their businesses while saving them a lot of time and money.

As we are committed to continuing to provide the best virtual assistant and virtual professional services, we are adjusting our offer to a more personalized and customized service for the needs of each of our clients.

For this reason, by Oct 1st, 2021, — we are removing the directory hiring option.

Additional Details

  • By Oct 1st, 2021 the directory hiring option will be removed from our website.
  • New clients or any new recruitment process will ONLY be able to hire through our Virtual Latinos Agency program. You can learn more about how it works here.
  • Any existing clients who are on an active paid Directory subscription will be able to keep their accounts and continue to hire their VAs, as long as they continue to pay the quarterly fee. There will be no changes to their current plan. If clients cancel their subscription, they will not be able to re-subscribe to it. At that point, we’ll give them the option to move to hire through our Agency program.

What are the benefits of Virtual Latinos Agency Program?

  • Top, Hand-Picked Professionals: We only accept 7.5% of all applicants. We pre-screen and handpick every candidate to ensure you’ll get to work with the best talent in Latin America.
  • Customized to Your Needs: We offer an all-inclusive personalized one-on-one 45-min consultation to understand you and your business’s needs. 80% of VA companies charge you around $300 for a personalized consultation, while our services are all-inclusive, with no extra or hidden fees.
  • We Take Care of Everything: We do all the time-consuming work of finding, pre-vetting, interviewing, and evaluating candidates. After we find the best 3 candidates for you, we’ll send their profiles in a PDF file with details that are relevant for the role you’re looking for. Our recruitment team only takes 7-10 business days to complete the process for you.
  • Growth Potential: We focus on helping you create long-term work relationships with your virtual professional. Your VA will get to know your company, help you improve it, and grow with it along the way. If you’d like, you can even promote your VA and/or give them a raise at ANY time. Our company, Virtual Latinos, does not take any commission or percentage of raises or bonuses. Your Virtual Professional will receive 100% of it.
  • Same Skills, Lower Costs: Working with US or Canadian agencies, assistants or full-time employees is expensive. Hire someone with the same skills, for a fraction of the cost, you would pay for someone in North America. (40-75% less expensive than US VAs and 30-50% less than in-house employees)
  • Working in Your Timezone: You’re in America (North), and our VAs are in (Central or South). They work in your same time zone or with a minimal time difference, so they are awake while you are.
  • English Tested: All of our VAs are fully bilingual in English and Spanish. Everyone in our community has to pass an English assessment that ensures their listening, reading, and writing levels are good for business communication.
  • Experienced Professionals: About 90% of our assistants have earned a 4-year university or college degree. Our VAs are skilled, creative and with past working experience.
  • The Lowest Ghosting Rate Guaranteed: All of the VAs that are part of our community are pre-vetted and share our values and code of ethics. They are onboarded with communication procedures and have best practices to always act with respect and commitment.
  • You Manage, We Provide Support: You manage your virtual assistant freely, your assistant sends weekly work hours completed, our customer success team supervises this process. You’ll have a dedicated customer success agent to provide you with ongoing support and resources for you and the VA and we guarantee our assistant’s job quality and performance, we will replace your assistant at no additional cost if required.
  • Easy payments: You pay Virtual Latinos on a bi-weekly basis after work is completed, or prepay 2-4 weeks at a time and we’ll take care of paying your VA on time.

At Virtual Latinos we are committed to providing the best and most personalized service for your needs. We will take care of everything so you don’t have to, and we aim to make hiring a virtual professional easy and affordable while still providing top talent professionals and great customer service. You can check our virtual assistant pricing here.

Outsourcing Work to a Call Center vs. Virtual Assistants: Pros & Cons


The Rise of Virtual Professionals

Over the years, outsourcing has built up quite a bad name in the world of American business. When most of us think of “outsourcing,” we’ll typically envision the archetypal overseas call center — however, is this really the only way a company can outsource work? In reality, call centers aren’t the only (or even the best) means to outsource services. Instead, it’s time to consider virtual assistants as a positive alternative to traditional call centers.

That being said, virtual assistantship has become an increasingly popular method of outsourcing, in recent years. More and more American companies are seeing the many benefits to hiring virtual assistants, over outsourcing to call centers, or simply not outsourcing at all.


What Does Outsourcing Look Like in 2021?

Before we get into the ins and outs of hiring a virtual assistant, let’s take a quick step back. By hiring a VA, you’re outsourcing a portion of your company’s work, bringing in an individual who isn’t a full-time employee of your business.

At its core, outsourcing is a pretty simple concept: Rather than having your internal team tackle a duty or a particular project, you’ll bring in workers from outside the company. As a business grows larger and larger, outsourcing can begin to look like a more favorable tactic. The bigger your operations, the more likely it is that you’ll need to handle a substantial number of highly specific and often very repetitive tasks.

Instead of taking on an overly large volume of internal employees — or even putting excessive pressure on your current employees to get huge quantities of work done — outsourcing offers companies a much more practical alternative.

While outsourcing comes with a myriad of different benefits, a few of them are:

    1. Improved flexibility
    2. Better organizational effectiveness
    3. Lower overheads
    4. Greater efficiency
    5. Better HR management (that’s far more strategic and focused)

In the year 2021, specifically, outsourcing can look like an especially desirable business strategy. After all, well over a year since the start of the COVID-19 pandemic, work has become increasingly remote. More people than ever are gravitating towards remote positions, over traditional in-person work. Not only does this mean more individuals have been drawn to outsourced work, but it also means that hiring remote workers has been normalized. Outsourcing is no longer a last resort, for all kinds of companies — instead, it’s a logical option worth considering, no matter the nature of your business.

3 Types of Outsourced Work

Of course, outsourcing is a broad descriptor of this type of work. There isn’t just one form of outsourcing — instead, businesses can choose from several prominent forms of outsourced work.

1. Local Outsourcing

When a company locally outsources duties, they’re working with individuals in the same region. Still, these workers aren’t full-time employees, and they typically aren’t obligated to make an in-person appearance.

Whenever work is domestically or locally outsourced, companies can expect to see a few particular benefits. For instance, this way, it’s far more likely that your outsourced team will reside in the same (or a similar) time zone, as well as speak the same language. This can make the communications process far more straightforward, compared to if there was a language barrier or a significant difference in time zone.

For instance, maybe your company provides an outsourced worker (non-local) with simple outlines or instructions before leaving a particular task in their own hands. Then, you step back and allow the worker to tackle the project without intervention. This is easy to do since it’s more difficult to moderate an employee who isn’t physically available.

However, a language barrier can complicate these situations. Even if the worker you’ve hired is competent and an independent worker, it’s far easier to misinterpret instructions if a language barrier is in the way. In the end, the need for revision can slow down the process of completing a project or assignment. With local outsourcing, it’s simple to avoid these kinds of communication issues.

If any issues come up, and your company would like to bring a locally outsourced worker into the office, this is a viable option. It often isn’t necessary, of course — but many companies find it reassuring, knowing that this is on the table.

2. Offshore Outsourcing

Like the name would imply, when companies engage in offshore outsourcing, they’re working with individuals overseas. Typically, this involves bringing in workers from Asian nations, such as India.

When some business owners see the cost of offshore outsourcing, it can quickly seem like a tempting option. More often than not, offshore outsourcing is going to be the cheapest option available, if you’re looking to outsource work.

Nonetheless, before you jump straight into offshore outsourcing, it’s important to take the stipulations into account. When your new team is so far away, it’s much easier for communication issues to come into play. Maybe you give your outsourced workers a project to work on, as well as clear guidelines and expectations — or, at least, what you believe are clear guidelines and expectations. Then, once you receive the finished project, you’re surprised to find that it isn’t what you were looking for — not at all.

When it comes to the world of outsourced work, communication is one of the barest necessities. If this communication is at all strained, the entire relationship is bound to collapse. Not only will you face language and cultural barriers with offshore outsourcing, but the sheer size of the distance is also only going to make the situation worse. If there’s an emergency, and you need to work with your outsourced team, an in-person meeting is rarely an option. Traveling overseas is anything but quick and easy — it’s also expensive, and not every company can handle those kinds of travel costs.

3. Nearshore Professional Outsourcing

If you’re seeking out the middle ground between local and offshore outsourcing, nearshore is generally the way to go. Rather than bringing in workers from faraway regions, nearshore outsourcing allows companies to keep things just a bit closer to home — without actually being at home.

For example, outsourcing work to certain European countries would be considered nearshore outsourcing, if you’re an American company.

Or, you could welcome Latin American workers onto your team — this is another popular form of nearshore professional outsourcing. That’s where Virtual Latinos comes into play. Whenever you work with one of our highly qualified Latin American VAs, you can expect the following perks:

      1. Virtual assistants who have undergone digital marketing certification and training, through U.S.-based courses
      2. The chance to work with a VA who is in either the same or a similar time zone
      3. The knowledge that your Latin American VA is a college graduate
      4. Lower costs than if you hired a domestic virtual assistant
      5. No more language barrier — our VAs are tested in English and are fully bilingual
      6. The option to choose between either direct or assisted hiring
      7. A wide selection of VAs with strong marketing prowess and experience, hand-picked by us

Outsourcing Solutions Come in Different Forms

Not only can the proximity of your outsourced team vary, depending upon the needs and preference of your business — it’s also possible to choose between several forms of outsourcing solutions.

1. Call Centers or Contact Centers

While call centers and contact centers aren’t exactly the same, they’re similar modes of outsourcing.

A call center is exactly what it sounds like: a department tasked with handling inbound and outbound customer or client calls. It’s certainly not unheard of for companies (especially larger corporations) to outsource their call centers. Often, these centers can be found in India, which is a top pick for large-scale, offshore outsourcing.

Traditionally, the individuals you find in a call center are customer service professionals, focused primarily on answering customer inquiries. Still, this isn’t the only kind of call a representative may be faced with. Call center representatives can also handle debt collection, telemarketing, billing, and more — it all depends upon the needs of your business.

While it is possible for call centers to exist internally, it’s often the case that they’re outsourced.

A contact center, on the other hand, has some similarities to call centers — just with some added advantages. Much like a call center, a contact center is tasked with managing both inbound and outbound interactions between customers and your company.

However, contact center workers aren’t limited to phone calls alone. Instead, these centers take advantage of the many modes of digital communication, now available to the wider public. Contact center workers might use channels such as apps, messaging, email, texting, social media, and other forms of online interaction. Of course, they’ll also handle phone calls.

Like a call center, a contact center can be an internal fixture of a business — still, this often isn’t the case. It’s common for contact centers to be outsourced as well.

2. Virtual Assistant Companies

So, we’ve already drawn attention to virtual assistantship — but what does it entail, exactly? What sets virtual assistant companies, such as Virtual Latinos, apart from other outsourcing solutions?

Generally, VAs will assist businesses with routine tasks — duties that are important to a functioning company but can be tedious and time-consuming to perform. Depending on the type of business and its current needs, virtual assistants might handle business development, administrative tasks, marketing, social media management, and more.

The tasks virtual assistants can handle are vast. Maybe you’ve learned that scheduling and coordinating appointments is the bane of your existence — and not only that, but due to your lack of experience or efficiency, these calls end up consuming several hours of work, each and every week. This could all be remedied simply by hiring a virtual assistant, who can handle these phone calls with experience and ease. Just like that, you’ve freed up several hours of your time to focus on other areas of growing your business.

By working with a virtual assistant, it’s easier than ever for your business to focus on what matters most: Providing services or products to your clients. Whenever you’re bogged down by monotonous tasks (such as administrative work or keeping your social media up to date), it’s too easy to lose sight of your strategic goals. Instead, you’re devoting most of your time to these background details, rather than focusing on the actual core of your business. Virtual assistants make it far easier to grow your company, much more quickly.

In fact, it’s even possible for your virtual assistant to directly aid you in growing your business. For example, your assistant might utilize LinkedIn to help you research potential leads. This is especially useful if you’re the owner of a B2B company and need to keep a list of prospective clients. Then, if you’re looking to enhance your proposals, your VA can take care of designing clean, effective presentations.

Small businesses, especially, can benefit from working with a virtual assistant. At this stage, your biggest goal is likely to grow and expand your company — this growth is going to be far more sluggish if you’re distracted by routine tasks. Plus, your small business might not have the funds to hire full-time employees or provide training and a physical workspace. Hiring a VA solves this issue, as it is far less costly than bringing in full-time employees — and although you’re saving money, it’s still possible to receive professional work of the highest caliber. It’s a win-win.

3. Project-Based Outsourcing

Project-based outsourcing has also been steadily gaining popularity, thanks to the internet. Maybe you’ve heard of sites like Fivver and Upwork — both of these services fall into the “project-based outsourcing” category.

When a worker is brought on to tackle project-based outsourcing, they’ll generally only be responsible for a single project. Once this project has been completed, they’ve finished their duties. While virtual assistants manage routine tasks over extended periods of time, the writer you just hired on Fivver will provide you with the specific copy you asked for — generally for a one-time payment.

Sites like Fivver have a variety of other uses, however. If you’re in the process of designing your new company logo, but lack sufficient experience in graphic design, it’s easy to hop on over to a project-based outsourcing service. This is especially useful when you lack someone on your team who has the necessary skill set, but you need the task performed, urgently.

Or, maybe you’re hoping to create a short video to help showcase your company and its services. This is another type of instance where you might turn to a project-based outsourcing service. All you need to do is find a video editor with experience in creating advertisements and other professional videos.

Keep in mind that, rather than handling duties that might be part of a larger project, project-based outsourcing gives workers responsibility for the entire project. From start to finish, the outsourced worker will take care of the project at hand — rather than honing in on specific components or details.

4. Contract Vs. Full-Time Outsourcing

Finally, it’s possible for outsourced workers to work with your company on a full-time basis, or to take the role of contract employees. Sometimes, outsourced workers will be hired based on a project-based contract — much like we described above, with project-based outsourcing.

Still, it’s also possible for workers to become full team members, taking on a long-term role within the company structure. This is often the case for virtual assistants, for instance.

Contract-to-hire is another option, in which the outsourced worker starts out as a contractor, before becoming a full-time team member, later down the road.

How Outsourcing to Call Centers
Can Impact Your Business

Let’s take a look back at call centers. Like we’ve mentioned, call centers have been a popular option for outsourced work — however, in more ways than one, they’re becoming a less favorable system. After all, call centers tend to neglect some of the core duties of modern-day business interactions.

The Pros of Outsourcing to Call Centers, as a Business

1. You’ll Save Money

Typically, call centers are going to be outsourced to regions with a significantly lower cost of living — India is the most common option when corporations are looking to outsource their centers.

If you’re going to manage a call center, you’ll pay less money when you opt for offshore outsourcing. Alternatively, internal call centers necessitate that you pay for full- or part-time employees — this will almost always be the pricier option. Outsourced call centers allow companies to save on infrastructure, operational, labor, and overhead costs.

2. Call Volume Will Be Easier to Manage

3.When you experience periods with high call volumes, it’s useful to have an outsourced team to help you out. This way, overflow calls can be more easily answered — this is just one way to begin improving business-customer relations, if that’s a concern for your company. Your internal workers are going to be placed under considerably less pressure, as well — all these phone calls will be taken out of their hands, so that they can concentrate on other duties.

It isn’t unheard of for businesses to experience an unexpected surge in calls, which their current staff might be unable to handle. For instance, maybe you’ve just released a new product or service, and word has spread quicker than you’d anticipated. Missing calls from potential customers can be detrimental since these individuals likely don’t have any existing loyalties to your business. If they can’t get through to you, the potential client might simply give up. In this case, a call center could handle the overflow.

3. You Can Focus Less on Staffing Hassles

With an internal call center comes the need to address all the typical hassles of hiring. You’ll need to handle the hiring process, as well as training, managing, and scheduling.

On the other hand, the external provider you work with will likely take care of all these responsibilities, if you choose to outsource your center.

The Cons of Outsourcing to Call Centers, as a Business

Although benefits do exist, outsourced call centers come with their fair share of flaws. Here are just a few key examples.

1. Limited Company Knowledge

Every company has its own unique culture, as well as values and practices. If your call center is run by individuals within the company, they’re going to be deeply familiar with this culture, and all that it entails — after all, they’re a part of it.

Outsourced agents, however, aren’t going to have this strong connection to your company. When an outsourced call center worker lacks dedication, there’s a fair chance that the customer service they provide will be lacking. Their service might not match the standards set by your company, and it could be an inaccurate representation of the company culture.

2. The Agent Isn’t Focused on Your Business

Issues of divided attention are also common when it comes to offshore call centers. Agents might be responsible for the calls of several clients — not just your own. This can lead call center workers to put less of their attention and effort toward your business’s inbound and outbound calls.

3. You’re Sacrificing Control Over Core Business Functions

By handing over call center operations to someone else, you’re sacrificing much of the responsibility for how the center functions. Some companies may see this is as a benefit — less work for them.

Still, there’s a lot of trust that must be involved for this process to run smoothly. For instance, you could be losing the ability to keep tabs on quality assurance, or the ability to create policies that promote customer satisfaction.

Currently, it could be the case that the call center workers are answering the phone in a way that feels uninviting to callers. If the call center was internal, it would be far simpler for you to directly receive customer complaints, so that adjustments could be made. However, if the call center has been outsourced, these issues are more likely to go unresolved.

4. Cultural or Linguistic Barriers Are Likely

Seeing as many outsourced call centers are offshore, it can result in cultural and linguistic barriers, between the workers and your customers. If the call center agents lack key cultural knowledge, or if they’re not fluent in English, this can make it more difficult for them to clearly communicate with customers.

How Outsourcing to Call Centers Impacts Employees

Businesses aren’t the only ones impacted by outsourcing call centers. Whenever an employer decides to take this leap, they should first consider how their own employees will be affected.

The Pros of Outsourcing to Call Centers, for Employees

1. Improved Scalability

Sometimes, high call volume is an issue your center will be faced with. These instances could be triggered by a number of factors, including (but not limited to):

      1. Bad weather
      2. Holidays
      3. Special promotions

This can put a fair deal of stress on internal workers, and it can be difficult for you to bring in more individuals. However, an outsourced call center can allow you to take some pressure off your employees’ shoulders. If the number of seats needs to be adjusted (due to high volume), your contractor will likely be able to do this.

2. Less of a Burden on HR and Management

Outsourcing your call center can also take some stress away from those in HR and management positions — they won’t need to handle the staffing concerns that come as a result of an internal center.

The Cons of Outsourcing to Call Centers, for Employees

Increased Unemployment

Unfortunately, it’s possible (if not likely) that outsourcing a call center will cut down on internal jobs. With lower costs, it can be tempting for companies to rely entirely on offshore agents, rather than internal employees.

The Effect of Outsourcing to Virtual Assistants
(on Your Business)

Deciding to outsource a call center is definitely a different experience, compared to bringing in a virtual assistant. Sure, both of these are methods of outsourcing work — in practice, however, the impact on your business (both positive and negative) is going to vary.

The Pros of Outsourcing to Virtual Assistants
(as a Business)

Often, the decision to work with a virtual assistant is going to have a highly positive impact on your company — here are just a few reasons why.

1. Unbeatable Productivity

This is actually a primary incentive for many businesses that decide to hire a virtual assistant — it’s a fantastic way to improve productivity by a large margin. Routine tasks can be tackled by your VA, taking mundane duties out of your own hands. Instead, you’ll have more time to focus on the overall objectives and goals of your business — the tasks that only you know how to perform.

Jobs such as speaking with clients and scheduling appointments, on the other hand, can just as easily be handled by a VA. Actually, a VA will likely be able to complete these duties with greater efficiency and ease — this is where their experience lies. You also won’t need to worry about training your virtual assistant, as this will already be taken care of by the VA agency, prior to the assistant joining your team.

2. VAs Are Highly Trained Professionals

In a similar vein, keep in mind that virtual assistants aren’t just anyone — they’re professionals with extensive experience and training. With a VA, you can remain confident that the tasks you assign will be performed exceptionally well.

3. Experience Flexible Services

Virtual assistant services are also highly flexible. Your VA is working from their own home, and you’ll be able to get in touch with them at almost any time. You and your VA can work together and determine which hours of the day are most convenient for both of you. Then, work hours can take place whenever you and your VA have time. This is far less rigid of a schedule than if you were dealing with a full-time, in-person employee.

If you have unconventional hours, for instance, this could be especially beneficial. Maybe you have a busy family life during the day and need to take care of your business in the evening or night. Due to the flexibility of a VA, you can seek out someone able to accommodate this schedule. That way, you can quickly and easily get in touch with your assistant as soon as you need them.

4. It Costs Less Than Hiring Full-Time Employees

Hiring full-time employees is expensive — that’s no secret if you’re a business owner. You’ll need to pay their salary, benefits package, training, and more. With a virtual assistant, you’ll have considerably fewer expenses to cover, in order to receive top-notch work.

The Cons of Outsourcing to Virtual Assistants
(as a Business)

Naturally, virtual assistantships aren’t perfect. So, here are a few variables to keep in mind, before hiring your own VA.

1. Less In-Person Communication, If Any

Some employers might be bothered by the lack of in-person communication, when it comes to hiring and working with a VA. While some companies are comfortable staying in touch through remote methods, others might be prone to miscommunication. Whenever miscommunication does occur, of course, the efficiency and accuracy of your VA’s work are going to suffer.

Technical issues can also be more difficult to troubleshoot, if you’re managing a fully remote worker, such as a virtual assistant.

2. Cultural Considerations

While hiring a nearshore VA can eliminate most of this issue, there’s still a risk of cultural or linguistic barriers. To be fair, this can even be a problem with domestic outsourcing — if someone’s in a different region of the country, there’s a chance that cultural or linguistic norms are going to vary. This could result in miscommunication.

The Effect of Outsourcing to Virtual Assistants
(on Employees)

Your full-time employees will also feel the effects of you bringing a VA onto the team. But how are they actually impacted? Can hiring a virtual assistant truly help out your internal employees?

The Pros of Outsourcing to Virtual Assistants
(as an Employee)

1. Lower Stress Levels

With fewer responsibilities comes lower levels of stress for your full-time workers. They won’t need to devote so much time to routine tasks, which can quickly pile up and become overwhelming.

2. Less Time Spent on Administrative Tasks

Along those same lines, virtual assistants can remove the need for your current employees to tackle administrative tasks, on top of their other work. It isn’t uncommon for admin responsibilities to expand as your business grows, leaving you with more than your workforce can reasonably handle.

The Cons of Outsourcing to Virtual Assistants
(as an Employee)

1. Language or Cultural Barriers Between VAs and Employees

Again, make sure to consider the possibility of language or cultural barriers — not just between you and the VA, but also between the VA and your other workers. Collaboration is going to be considerably more strenuous and prone to miscommunication, whenever these barriers come into play.

2. Lack of Supervision

In a sense, the lack of supervision over your virtual assistant could be seen as a downside. Nonetheless, remember that VAs are typically highly trained professionals — not just anyone can go on to become a VA, without the proper qualifications and experience. Even without constant supervision, there’s a strong chance that your virtual assistant will be able to perform their duties with relative ease.

Determining the Best Outsourcing Solution
for Your Business

So, maybe you’re interested in outsourcing work, but you aren’t sure which road to take. Taking all the information we’ve provided into account, make sure to reflect on the following factors:

    1. The needs and objectives of your company
    2. The current stage of your business, in its journey toward growth
    3. Whether you’d like to prioritize quality services or put more importance on saving money

Why Latin American VAs Are the Best Option for U.S. Companies

Have you decided that a virtual assistant is the outsourcing solution for you? Even then, you’re going to be left with more than a few options. Seeing as it’s a fully remote position, you have the freedom to hire from anywhere in the world. Unsure where to start? Consider getting in touch with a Latin American VA, such as the highly qualified professionals at Virtual Latinos.

An important factor is the cultural compatibility between Latin America and the United States. Certainly, it’s a far narrower rift than with locations that are much further away — for instance, the United States and India. These cultural similarities can work to your company’s advantage, as it will generally be easier to stay on the same page and communicate effectively with your VA. With fewer bouts of miscommunication, comes fewer lags in workflow.

Virtual Latinos is Your Go-To Outsourcing & Virtual Assistant Company

The truth is, not all outsourcing companies are created equal — some services are certainly more reliable than others. Virtual Latinos is proud to be the best option out there, when it comes to virtual assistant services. Need more evidence? We’ll give you the rundown.

1. Highly Personalized Services

If you’re looking for one of the top ways Virtual Latinos stands out from the crowd, it’s our dedication to personalized services. We aren’t going to dish out VAs blindly, without considering the unique needs and objectives of your company. While all our VAs are masters of their field, they might not specialize in exactly what you’re looking for. So, we make sure to tailor our services to each individual client.

Before introducing you to your new virtual assistant, Virtual Latinos takes the time to get to know you, our client. In fact, all our clients are provided a one-on-one consultation, in order for us to get the strongest and most accurate feel for your goals.

Then, we’ll even go on to take care of the hard work for you. Using the knowledge we’ve gathered, Virtual Latinos is prepared to write the job post, as well as find, interview, and select the best VA candidates for your company.

2. Cost Savings

Compared to domestic virtual assistants, you can expect to pay 40% to 75% less — those savings are huge, and they’ll only add up over time. Additionally, we’re 30% to 50% less expensive than internal hires or freelance market professionals.

3. Build Long-Term Relationships

Virtual Latinos values professionalism and strives to build and maintain strong relationships with our clients. We’re not just in this for the short-term — we’re eager to watch your business thrive and grow, throughout a long-term relationship with us.

4. Time Savings

Seeing as Virtual Latinos takes care of the hiring work — and then your VA handles the duties you’ve assigned to them — you’ll find that the time savings will also add up.

The Benefits of Hiring a Virtual Assistant

By hiring your company’s own virtual assistant, you’re able to lift some of the work burdens from employees. Whenever you avoid overburdening your own staff, work is going to get done quicker and more efficiently.

If you’re hoping to see your business continue to grow, speed is one of the most valuable assets to have. However, it’s not exactly fair to put this sort of pressure on your staff, as they juggle a variety of important duties. A virtual assistant can take over this side of the job, allowing for a more reasonable balance of duties, between employees and outsourced workers. Plus, virtual assistants are often highly skilled at getting work done quickly, without sacrificing quality in the process.

1. Busting a Myth: Do Virtual Assistants Take Employee Jobs?

To those who are currently VA skeptics, you might even believe that virtual assistants are going to take away jobs from full-time employees. This is actually one of the most pervasive misconceptions when it comes to how VAs actually fit into the workplace. Rather than steal jobs from existing employees, having a virtual assistant on your team can make it possible to get more projects done — and, again, there’s no need to skimp on quality.

Think of it this way: Like the name would imply, the core purpose of a virtual assistant is to assist your business with some of your most repetitive day-to-day tasks. A VA isn’t intended to replace employees and the integral work that they perform for your company.

Currently, you might not have time to stay on top of your social media profiles. If you’re a small business owner, in particular, this can be detrimental to the success of your company. Even still, it’s an easy duty to neglect — after all, aren’t you busy enough managing the operations of your business, like securing sales and providing services to clients?

If you hire a virtual assistant, this is an issue that could be quickly and easily resolved. Your new VA can ensure that your social media presence is strong, while you pour all your attention into other areas of running your business. No need for any current employees to be replaced. Instead, your VA is simply taking over a routine task that was being neglected.

2. Virtual Assistants Are All Around the World

If you’re hiring for standard business operations, there’s a strong chance that your search is geographically limited. After all, if you’re expecting your employees to come into the office on a regular basis, this isn’t going to be feasible if they live on the other side of the world.

Still, whenever you limit your search like this, you’re probably missing out on a slew of highly skilled workers, who are perfect for the job you’re looking to get done. This is another one of the top benefits of hiring a virtual assistant: You no longer have to work around tight geographical limitations, since the job is performed remotely. Instead, you can focus on finding the individual who’s best suited to the job.

For U.S.-based companies, Latin American VAs are a popular option — and rightfully so. Not only are Latin American virtual assistants growing in numbers, but they’re also some of the most skilled and highly qualified VAs out there.

As a bonus, Latin American VAs are more likely to be within your same time zone. This certainly isn’t the case if you hire an Indian or South Asian assistant, for example. Although it’s possible to work with a VA in a different time zone, it tends to make communications and collaboration far more tedious than they truly need to be. After all, isn’t the point of hiring a VA to make things easier for your company?

Hire a Virtual Assistant Through Virtual Latinos Today

Virtual Latinos is proud to provide our clients with the most skilled and highly qualified virtual professionals available. Our VAs are from all over Latin America, including Mexico, Costa Rica, Argentina, Cuba, and many others.

Getting in touch with us is easy — all you need to do is fill out the contact form on the Virtual Latinos site, and we’ll make sure to get back to you.

Why Startups Should Use Virtual Assistants to Outdo the Competition


How Virtual Latinos Can Help Your Startup Achieve Success

Startups are complicated and often risky. As you embark on a new business journey, there are many unknowns and questions that arise along the way. For example, as you build your foundation and formulate your business plan, you likely need a lot of help but don’t have the funds or the time to hire a full-time, in-person employee to help you. What’s more, your startup may not even have the space for an in-person employee. As a result, a lot of startup work occurs remotely or in a small, rented space where it is difficult to fit more than one or two people.

Though many startups struggle through the first few years, it is essential to know that this is not the only option. There is a comfortable middle ground between doing the process alone and hiring an in-person employee: hiring a virtual assistant. Virtual assistants can help manage a lot of the day-to-day tasks that keep you from being productive without acting as a drain on your limited resources. Virtual assistants don’t need an office, transportation compensation, or even equipment. All they need are tasks from you.

Why Startups Need Virtual Assistants

As mentioned, startups are often running on minimal funds. Until you know whether your product or business will be successful, few people are willing to act as funding for your project. This can be incredibly frustrating, as the process is often expensive.

What’s more, to succeed as a startup, you need to beat the competition early on. This means working hard and putting a lot of effort into your business upfront to ensure that it succeeds and stands out.

The fact is that you cannot do all of this yourself. Though you may have a coworker or two, startups often have more work than they have people. Virtual professionals act as the perfect solution for these situations. They can take tasks off your hands without becoming a drain on resources that you can ill afford.

Types of Virtual Assistants for Startups

Virtual assistant companies offer virtual professionals in a variety of specialties. So, no matter what industry you are in or what your specialty is, there is a virtual assistant who can help you.

Some startups’ virtual assistants that can help include:

  • Admin virtual assistants
  • Marketing virtual assistants
  • Sales virtual assistants
  • Customer support virtual assistants
  • Project manager virtual assistants

These individuals can help manage the projects that often get in the way of specialized startup work. For example, customer support is vital for a startup, but as a startup team member, your time is often better spent elsewhere. Instead, you can focus on your specialty with a virtual assistant while still ensuring that your customer service is covered.

The Pros and Cons of a Virtual Assistant

As mentioned, startups often operate on small staffs because money is tight, and the operation is small. Unfortunately, that leaves the executives with very little free time. Hiring a virtual assistant to help with some of your work ensures that you can focus on what you love and that you have time to see family and friends. Though your work may be your passion, it is important to have a work-life balance from the beginning to set good habits for your future career.

However, virtual assistants are not without their drawbacks. When hiring a virtual assistant, you will not meet them in person, which is how some people prefer to vet employees. Luckily, with modern technology and the 2020/2021 pandemic, virtual meetings have become increasingly effective. There are many platforms an employer can use to communicate, so you can still get to know your assistant without meeting them face to face.

How to Find Virtual Assistant Services for Your Startup

The best way to find a virtual assistant for your startup is through a virtual assistant agency such as Virtual Latinos. There are many such agencies around the world to look at. However, Virtual Latinos is the premier choice for businesses in North America.

Many virtual assistant agencies are based in Asia and Australia. This makes it extremely difficult to work with them, especially when your time is limited, and deadlines occur quickly. Because of the time difference, it can be days before you get a response from your assistant. Therefore, if they have a question during a project, you can quickly get behind schedule in the few emails it takes them to ask and for you to answer.

At Virtual Latinos, we operate in the same time zones that exist in the United States. Therefore, from Mexico to Colombia to Argentina, there is a virtual assistant in a time zone similar to yours. Depending on which virtual assistant you choose, the worst time change you will have to manage is about hours.

What to Expect When Hiring a Virtual Assistant

It is best to be prepared when you begin the process of hiring a virtual assistant. Knowing what to expect can make the process easier and ensures that everyone is on the same page and expects the same results.

You can expect:

  • Reduced costs compared with hiring an in-person assistant or employee
  • Increased productivity for the company
  • A more significant ROI
  • More free time
  • Less busy work
  • Team growth
  • Increased morale and a better company culture

These are excellent benefits of hiring a virtual assistant and some of the main reasons our customers flock to Virtual Latinos.

It is important to note that this is not automatic. You still have to do some training, even though your assistant is not in the office. Though our virtual assistants can meet your general needs, they will need instruction on your specific systems and preferences before they can begin to do their work. Though the training process does take a little bit of time, it ensures that you can personalize your virtual assistant’s skills to your particular needs. As a result, they will be able to perform their tasks in the way you want them to, rather than in a run-of-the-mill manner that is not what you want.

It is beneficial to put some effort into training your virtual assistant because they are not a freelancer or a temp. Your virtual assistant is part of your team and should be integrated into the company culture as such. Though they are not around in person, they can and should be seen as long-term members of your team. Make sure you give them clear instructions and adequately train them to maximize their presence as a member of your staff.

Contact Virtual Latinos

If you are ready to hire a virtual assistant and bring your startup to the next level, we at Virtual Latinos are here for you. With hundreds of small business virtual assistants to choose from and many different hiring options, you can be sure that your virtual professional is waiting for you on our website. Contact us today.

Skills That Can Jumpstart Your Virtual Assistant Career


How Virtual Latinos Can Help You Start Your Virtual Assistant Career

In the modern era, it can be challenging to find a rewarding, well-paying job that utilizes your skills. For many people, working from home has become a necessity; our world has become more global, and virtual remote jobs are more popular than ever.

Virtual assistants provide fantastic resources for executives working from home or in the office. Often, behind-the-scenes “busy” work slows down the workday for these individuals, and virtual assistants can help with a lot of those tasks.

Because the pandemic has drastically changed how we do business, having a virtual assistant is necessary to be productive.

How to Get Started and Become a Virtual Assistant

There are many different kinds of virtual assistant jobs available. The jobs’ requirements depend on the type of work you are looking to do.

Some key components you need to consider are:

  • A college or university degree is not always required, but it can help you get better-paying jobs with more rewarding work.
  • No matter what field you go into or what degree you possess, you must speak English.
  • You will need to provide the necessary equipment, such as a computer, working internet, a phone or communications option, etc.
  • What type of virtual assistant job you would like to do. You can tailor your training and supplies based on the unique requirements of the field.

Benefits of Finding a Remote Virtual Job

There is a reason that remote work has become so popular. There are significant benefits to working remotely that cannot be obtained from an in-person job.

Main benefits for virtual professionals include:

  • Flexible hours and schedules
  • Competitive wages
  • Fewer transportation/commute expenses maximize your income
  • Improved work/life balance

It is also worth noting that many virtual assistants acquire jobs outside their home countries. This means they often earn a higher wage from another country but benefit from a lower cost of living in their home area. This results in increased financial stability and higher spending power.

For example, the average wage in your home country might be $2 per hour, while the average wage in the United States is $10. This means you are collecting above-average wages without paying the expensive prices of living in the United States.

What Skills Do You Need to Improve to Be a Virtual Assistant?

It is essential to hone certain skills to become a personal assistant. Employers look for specific virtual assistant skills, and it is best to practice them to be competitive in the industry. If you are interested in becoming a virtual assistant, consider these requirements.

  • VAs should be looking for long-term jobs. Your employer will train you in their specific business and practices, which means they’re looking for individuals who want a long-term employment. If you are looking for employment that lasts less than one to three years, virtual assistant jobs may not be for you.
  • They must be professional, responsible, and accountable. No one expects you to know everything right away, but you need to approach every situation with responsibility and a professional attitude. Owning up to your mistakes and being honest about what you know is important.
  • Virtual assistants must have three years of professional work experience. Virtual assistants play an important role in the businesses they work for. Therefore, you must have experience in professional settings to be competitive.
  • VAs should be personable and easy to talk to. You will undoubtedly have to speak with many employees and customers when you work as a virtual assistant. This means that you must be kind and open to communication. Others should feel comfortable talking to you.
  • They must be bilingual in English and Spanish. This includes both writing and speaking the languages. You may have to deal with complex subjects, new dialects, and colloquialisms. For this reason, you must be confident in your ability to both speak and write in English and Spanish.
  • A virtual assistant must be proficient with computers. You will be doing your work virtually, so you should have a good basic knowledge of computers. You also should be able to learn new computer programs quickly, as you may need to work with new software.
  • They must also be good at managing their time. Because you will be working remotely, you will have to properly manage your own time without constant supervision. You will have timelines, deadlines, and requirements that you must meet without being told what to do and when.
  • A VA needs to be honest and cooperative. Honesty is a must when working remotely because there is no one around to hold you accountable. You must be able to cooperate effectively with your coworkers and supervisors remotely as well.
  • They must hunger for learning. You will likely be learning a lot in your time as a virtual assistant. You will not only learn the basics of your new job, but you will also learn more about yourself and your strengths and weaknesses. You must be open to this kind of essential learning to succeed as a virtual assistant.

Specific physical tools are also needed to begin. To be a virtual assistant, you must have:

  • Reliable, fast internet (over 5 MB)
  • A working computer
  • Software and tools to do your virtual assistant tasks (for example, designers must have proper programming, etc.)
  • The ability to download tools from your employer via smartphone or tablet

When you have the necessary supplies and skills, you are ready to become a virtual assistant.

Where Can I Find Virtual Assistant Jobs?

Though there are many companies for virtual assistant jobs around the globe, your choice of employer should depend on your region. For example, many virtual assistant companies are based in India and Australia. Unfortunately, this can make it extremely difficult for those who live in North or South America to work with these companies. In addition, because the time zones are so different, communication even within the company can be nearly impossible.

If you live in Latin America, Virtual Latinos is the premier virtual assistant company on the continent. We have employees everywhere, from Bolivia to Peru to Chile, and we can quickly train you into our system no matter where you are.

We vet only high-quality candidates, which allows us to charge premium prices for our services. This means that you will always be compensated in accordance with your experience level, and the pay will always be fair. As a result, we have placed hundreds of Latino virtual assistants with jobs all across the Americas.

We have many clients in the United States and Canada because we can provide virtual assistant services in their time zones. Many professionals in the United States need hands-on virtual assistant services, and the difference in time zones with other virtual assistant companies provides a significant barrier. For this reason, Virtual Latinos is one of the leading choices for virtual professional services for companies in the United States.

Contact Virtual Latinos

If you are ready to become a virtual assistant, Virtual Latinos is here to help. We have assisted hundreds of individuals to achieve their career goals, and we can help you do the same. Our services are well known in the industry, and we provide high-quality jobs for many people in Latin America. With our comprehensive services, you will be on your way to a satisfying career in no time.

For more information on how to begin, you can contact us online here.

10 Signs Your Business Needs to Hire Virtual Professionals (Urgently)


Why Every Business Should Hire Experienced Virtual Professionals

It’s no secret that our society is increasingly becoming a more virtual place. You can order your groceries through an app, receive packages from drones, and host baby showers over zoom meetings. With new technological advancements being made every day, businesses everywhere are learning how to grow with these changes and provide efficient, virtual services for their customers.

What Are Virtual Professionals?

A virtual professional, or virtual assistant is a self-employed specialist who assists companies and typically works remotely and can be from anywhere around the world. Providing a host of comprehensive virtual services, virtual professionals generally assist with administrative support, bookkeeping, customer service, social media marketing, email management, content creation, and more. Hiring a virtual assistant has never been easier and can benefit your company by providing skilled support for you and all your professional endeavors.

10 Reasons Why You Need to Hire a Virtual Professional

Are you struggling to complete daily tasks and manage projects? Perhaps you’re overwhelmed with administrative work and the never-ending to-do lists of managing several projects all at once. Hiring a virtual assistant can help alleviate the workload and provide you more time for focusing on what you want.

1. Time Is Money

Successful entrepreneurs and corporations recognize that time is a massive asset. When companies are spread too thin, there is less of an opportunity to focus on growth and corporate development. When you employ virtual assistance professionals, you begin to think more strategically. Utilizing a VA (virtual assistant) can provide you more time to forge new business relationships, create interesting and innovative products and content, and help you achieve company milestones.

Delegating administrative and monotonous tasks can help you achieve your goals much faster and make the journey more enjoyable. Successful companies are not run by a single individual, but rather a team, all working together towards a shared goal.

2. Drive Business Growth

Hiring a VA can improve your business growth mostly because it provides you an additional opinion and professional input. Collaboration is a key element for succeeding in any entrepreneurial endeavor. Bringing in job-specific VAs can help produce job structures for company necessities like customer service management, administrative tasks, and content creation. With the right team, virtual professionals can make any company flourish.

3. Reduce the Workload

Not all small business owners can be superheroes – in fact, it’s nearly impossible. Succeeding in running a startup company of any kind requires hours of dedicated work over time, and often there is still a plethora of tasks left to do at the end of each day. VAs come in handy when delegating tasks like:

  • Data entry
  • Content writing
  • Answering calls
  • Email management
  • Online marketing
  • Transcription
  • Social Media Managament
  • SEO optimization and research
  • Scheduling meetings

Having professionals with skillsets in multiple areas optimizes your company’s functions and simultaneously alleviates the workload off of you.

4. Improve Your Online Presence

Having an online presence isn’t just an optional tool anymore for modern-day companies- it’s a requirement since most of the general public utilizes the internet every day. Having a social media presence can establish a company brand and strengthen your following. Creating fun, innovative blog posts, giveaways, and other quality content can additionally provide non-follower interest and create new customers. Virtual professionals who specialize in content and media creation can help optimize your company by singularly focusing on how to build you a distinct, approachable brand.

5. Decreased Operational Expenses

When independently funding a passion project or keeping a small startup company afloat, every expense is thought out and intentional. An easy way to cut production costs is by employing a VA. This helps you save on expenses such as workspaces, taxes, insurance, company equipment, and maintenance costs. Virtual professionals are independent contractors and provide their own equipment. This can positively impact your company’s finances, as you can pay your VAs a competitive hourly wage.

6. Efficient Customer Handling

Speaking with your customers directly not only helps customer rapport, but puts a voice to your brand. Offering a call service for customers to dial is a great tool for communicating directly with your consumers. Getting feedback, tips, and hearing customer experiences altogether help company operations by improving from feedback. With VA jobs predominately being remote work, having employees in different time zones opens up your availability to answer customer calls throughout the day, making your brand easily accessible and helpful.

7. Strengthen Weak Areas

If blogging isn’t your forte, a virtual assistant can help in the areas that you struggle with. The many benefits of VA work include that there are a plethora of job-specific professionals who specialize in different virtual fields. Finding the right VA who can address problem areas in your company can help you focus on the factors you excel in.

8. Making Time for Yourself

Far too often, entrepreneurs are spread thin, resulting in less time to recover emotionally and focus on their own needs. Employing a VA allows time for you to recover and rest throughout your workweek. While time away is important and necessary, a VA can maintain your company’s presence online and continue to be accessible to customers.

9. Work When You Please

A great benefit to hiring a virtual assistance service is that work is managed and completed on the VA’s own time. No need for scheduling and worrying about time-off requests. VA work provides a ‘hands off’ employee schedule where an assignment is posted and completed by your requested due date.

10. Technology Savvy

Virtual professionals offer a wide array of expertise, but familiarity with technology is a prerequisite for any VA position. If you aren’t technologically savvy or know what kind of software to use for your company, finding a VA who specializes in software programming won’t be difficult to come by.

What Are the Top Benefits of Hiring Virtual Professional?

Virtual assistance professionals are an excellent resource for any company’s production and efficiency. While there are many benefits to utilizing a VA in any kind of business, VAs who specialize in bilingual offerings broaden the spectrum for customer possibilities significantly. VAs in Latin American countries are more easily accessible and typically more economical in terms of cost comparisons to VAs from the U.S. and Europe.

Hiring a VA on your team provides:

  • Customer connection and ultimately customer satisfaction
  • Technological and administrative support
  • Streamlined content and brand-specific marketing
  • Assistance in business gray areas
  • Open communication and reliability

How Your Business Can Use Virtual Professionals

Virtual professionals offer a variety of job specialties with varying levels of education. There are virtual administrative assistants, virtual bookkeepers, and real estate and social media marketing virtual assistants, just to name a few. Determining what specific tasks you need can help you in your search for the right VA.

How to Hire the Right VA for You

Virtual assistants can help in any area for you and your business. Property management, law firms, marketing agencies, and healthcare companies are a few examples of the broad variety of businesses we can provide services for. At a glance, the first quick and easy steps to find the right VA for you are:

  • Determine if you need a VA
  • Determine what your VA will do
  • Figure out your budget

Once you understand what supplemental work you need for your business, hiring a VA specifically for your company’s needs will be an easy, exciting step. Latino VAs offer unique services including bilingual communication with customers. This can help diversify your corporate outreach and eliminate language barriers. If you are interested in hiring one of our esteemed virtual professionals, Virtual Latinos prides itself as a top-tier virtual assistant service that hand-selects talented assistants, capable of taking on any job successfully.

For more information on how to register and begin the hiring process, find out how it works – our helpful guide where we walk you through each step. We look forward to carefully selecting an assistant perfect for you and your company. Contact us with any questions.

Country Highlight: Virtual Assistants from Argentina


What Is It Like Working as a Virtual Assistant Based in Argentina?

If you currently reside in Argentina, you don’t even need to leave your country to find valuable work with a U.S.-based company. At Virtual Latinos, we recognize and appreciate the hard work ethic displayed by each of our Argentinian virtual assistants. Argentina is a country full of talented professionals, looking for a chance to fully utilize their skills and education, all while receiving a positive work experience. As such, the team at Virtual Latinos is proud to work with the skilled virtual assistants of Argentina.

Maybe you’ve never before considered heading down the career path of virtual assistantship. You might also feel conflicted about whether it’s worth working for a U.S.-based company, rather than an organization based out of Argentina.

Whether you are a marketing virtual assistant, admin assistant, customer service assistant, sales assistant, or social media assistant, it’s possible to find a rewarding career with Virtual Latinos. In fact, even if you’ve never worked as a virtual assistant, we provide workers a fantastic opportunity to get started in this field. As a virtual assistant, you will be able to perform a variety of duties for companies and entrepreneurs, based upon your unique skills and educational background.

However, you don’t need to take our word for it – in fact, it’s probably best that you listen to some of the satisfied Argentinian virtual assistants, currently working with American businesses and entrepreneurs.

Interviews With Virtual Latinos’ Argentinian Virtual Assistants

To lend you a helping hand, Virtual Latinos has interviewed several of our virtual assistants in Argentina. The goal of these interviews was to provide a first-hand perspective on what the experience is actually like if you decide to work for Virtual Latinos.

These Q&A sessions are intended to let you step into the shoes of our current Argentinian virtual assistants, to receive a truly realistic feel for the job – rather than just relying upon what the company is promising you. So, Virtual Latinos has gone out of our way to ensure that all of our potential Argentinian VAs have access to that first-hand information.

Plus, it isn’t easy to find content from such a direct perspective, within this particular niche. We sincerely hope that our Q&A sessions can begin to fill that gap, given the specificity of the subject matter in question.

That being said, here is a quick summary of the interviews Virtual Latinos performed with our current Argentinian VAs.

What We Asked Our Virtual Assistants From Argentina

Each of the Argentinian VAs we interviewed was presented with a series of questions, each of which is intended to give valuable insight into the VA experience. Those questions are as follows:

  • What’s been your favorite part of working as a virtual assistant?
  • Please describe a rewarding experience since working as a virtual assistant.
  • How would you describe your working relationship with Virtual Latinos?
  • How would you describe your working relationship with the American companies that hired you as a VA?

Using those queries as a guide, Virtual Latinos’ Argentinian VAs provided us with valuable testimonials. We spoke with two of our own Argentinian VAs, as well as Cinthya Lara, the recruitment director at Virtual Latinos. Lara works with a VA of her own, and that assistant also happens to be based in Argentina.

Q&A Session Number One: Camilla Danielle

During her interview with Virtual Latinos, Danielle had an array of positive things to say, regarding her experience working as a VA.

She started by telling us that her “favorite part of working as a virtual assistant is [learning] new skills and [getting] in touch with people from all over the world.” Here, she’s drawing attention to an important perk of working with a company based elsewhere in the world. This opportunity to interact and work with faraway individuals can lead to some valuable interactions and work experiences, which could have been missed, had you restricted yourself to a company that operates exclusively within Argentina.

Regarding her experience with the Virtual Latinos team, Danielle noted that they have been “really helpful and encouraging,” allowing workers to “submit proposals to get [their] ideal job.” Finally, Danielle stated that those she’s worked with at Virtual Latinos are “all great people with an incredible work ethic,” who have gone out of their way to train, support, and allow her to continue growing, as a virtual assistant.

Q&A Session Number Two: Mariana Mosso

Next up, we performed an interview with Mariana Mosso, another one of Virtual Latinos’ own Argentinian VAs.

In particular, Mosso stressed the importance of Virtual Latinos allowing her to work from home. This has helped Mosso to better manage her “hours of work and being able to take care of [her] kids,” while working. In fact, she even went on to state, “Being a mother is absolutely compatible with virtual assistance.”

Overall, Mosso believes that Virtual Latinos has been especially understanding and considerate when it comes to the relationship between work and her personal life. In her words, at Virtual Latinos, “You are not only an employee, but you are also a person, and they are very contemplative about your personal and family circumstances.” Mosso feels that this is an “invaluable” asset to her position as a VA.

Mosso also praises the feedback that Virtual Latinos has given her since she began working as a VA. “There is always someone there for you ready to help,” she explained.

According to Moss, “It’s a pleasure to have this kind of job.”

Q&A Session Number Three: Cinthya Lara (Virtual Latinos Recruitment Director)

Cinthya Lara has had high praise for her Argentinian virtual assistant, Rocio. Lara explained to us that working with Rocio has helped her to start focusing on “the tasks [she enjoys] doing the most.”

Truly, Lara doesn’t take the outstanding services she receives from her VA for granted. She describes Rocio as “responsible, reliable, and always [taking] feedback with a positive attitude.” Lara then went on to expand, explaining how her VA is a perfectionist, who tries her best with every task she’s given – something that Lara greatly appreciates.

Rocio is also an example of how, even if you don’t have prior experience as a VA, it’s possible to start your career with Virtual Latinos. Lara explained that Rocio “didn’t have experience specifically in the role she is performing, but she has learned a lot and has been committed to the role.”

Business people Love Working With Argentinian Virtual Assistants

Not only do the skilled VAs at Virtual Latinos provide businesses and entrepreneurs with excellent service, but also, business people recognize this. In fact, American businesses love working with talent all throughout Latin America, including Colombia, Ecuador, Guatemala, and more.

Need high-quality virtual assistant services? Consider getting in touch with the passionate team at Virtual Latinos, and teaming up with a dedicated virtual assistant. Or, are you from Latin America, and interested in getting started with your very own VA career? Begin by filling out your virtual assistant application, today. We’re always looking to hire new talent, and are excited to watch you grow with our company.

Interested in seeing more country highlights from Virtual Latinos? Head over to our blog to take a look.

How to Train Your Virtual Team and Why It Is Crucial for Business Success

Tips & How To's

Challenges of Remote Teams Training

If there is one business practice that will stick around in the post-pandemic world, it is that virtual work will remain an integral part of the workplace. Less reliance on a physical workspace can mean finding and retaining the best candidates you can find, regardless of location and accessibility. This is great news for any business looking to expand its search for talent and a new means of acquiring top-quality team members.

However, training a remote team comes with its own set of challenges. When training virtual professionals, new and innovative ways need to be utilized so that the quality of work from every new remote employee remains the same, across the board. When virtual employees are working from remote places, it can be difficult to make sure that everyone on a team is working toward the same goals. Without proper planning, ideas can get convoluted and there can be confusion on how to meet outcome goals or even confusion as to what the outcome goals are in the first place.

Without face-to-face (f2f) interaction, there are challenges to convey a shared workplace culture during the virtual team training period. When people work in the same physical space, it is easy to foster the idea of the kind of work setting managers and administrators want to run, including the tone, style, and dress codes. Defining if the culture of a company is a relaxed, fun environment or one of a more professional and conservative setting can be easily done in person, but not so much over the internet. There are subtleties in communication that must be conveyed in different ways in a virtual setting.

The process of onboarding in a virtual setting will need different kinds of mentoring and different means of providing feedback to a new hire are needed when an employer is at a distance from a new team of employees. It can be hard to pick up on the specific training needs of a virtual worker if there is a barrier of communication between the two parties.

Effective communication among employers and their virtual team members can be especially difficult to foster in a virtual environment if everyone is relying on more traditional means of communication, such as email. For people working across large distances, time zones may need to be considered. The newest and most innovative technologies should be used to enhance communication.

New employees simply getting to know each other must be addressed in new ways in a virtual environment. Team members developing a sense of trust with each other and discovering what each employees’ strengths are will help a project reach its goals successfully, as well as foster a sense of camaraderie, which is easier done f2f than remotely.

Training a quality remote team can mean the difference between your business maintaining the quality of its products and services across the board, or a team that is chaotic and unproductive.

During the pandemic, virtual learning has undergone massive improvements, as it was necessary to remotely train new hires.

Why Is Training Your Virtual Assistants So Crucial for Your Business Growth?

There are many benefits to training virtual assistants that can lead to substantial growth in your business. Virtual training sessions have standardized and streamlined training so that, across industries and cultures, a high-quality level of performance is maintained and the goals and expectations of a virtual assistant in training are clear. Even one client having a bad experience with a virtual assistant can tarnish your company’s reputation.

Another benefit of virtual training is that it can save travel costs and time, as there is no need for trainers and mentors to travel. Furthermore, a virtual assistant doesn’t need to leave their current location to be trained.

How to Train a Virtual Team? A Step-by-Step Walkthrough of Remote Training

While virtual training may look different than Face to Face training, the goals are the same: to produce a standardized high quality of production from every virtual assistant that is hired. In a virtual setting, there are specific steps that you can take to ensure that each new employee receives the most efficient types of training. The steps to this are as follows:

Step 1: Define a Role

Defining the role of each member of the team ensures that all parties will know what their purpose is within a remote team and what outcomes are expected of them. Beginning by defining a role gives a virtual assistant a concrete place to start as they move on in the training program.

Step 2: Prepare Learning Materials

As stated above, one of the benefits of virtual learning is that the training materials can be standardized and accessible, anywhere a virtual assistant may be located. These learning materials may include pre-recorded lessons and step-by-step training guides.

These learning materials benefit when they include real-life examples and scenarios the virtual assistant will experience when working for clients. Furthermore, experienced team members talking about their own experiences, challenges, and accomplishments they have had while assisting their own clients help encourage and inspire the new hires to work hard to reach their full potential.

Learning materials may also include live training screen shares. This training takes advantage of many of the interactive elements that benefit from f2f training, and when there is a mix of live video feed and text, it helps ensure that everyone’s voice is heard, and questions can be asked and answered in multiple formats.

Step 3: Develop a Timeline/Training Schedule

Developing a timeline and realistic schedule is one of the most important steps of online training. This sets clear goals for both the employer and the remote worker. These schedules must be carefully planned so that the knowledge and training can be given to a new virtual assistant efficiently, but not in an overwhelming way.

A great aspect of virtual training is that all training information can be revisited when needed by the new remote worker. Even online live sessions can be recorded so that someone can always rewatch the live feed if they missed something the first time.

Step 4: Define How to Provide Ongoing Support and Measure Success

In a physical workspace, when a question arises, it is not uncommon for a new hire to stop by a colleague or supervisor’s office and ask a quick question. It is beneficial for a business to train new employees to simulate that access in a virtual environment. Policies that could be put into place could have a “virtual open door” policy, where new employees use technology to have quick access to colleagues during business hours. Furthermore, managers might have virtual hours where they are available to immediately respond to questions from new hires.

Assigning mentors is also a great way to bring new employees on board, and this is no different in a virtual setting. Mentors and mentees can have specified virtual meeting times to work together in the mentee’s training.

There should be clear outcome goals to measure the success of new hires as they proceed through the training process. Not only do outcome proficiency goals give the new virtual assistant a clear path through the onboarding process, but they help the company bring into focus its values, responsibilities, and aspirations. Especially thought-out outcome goals benefit all parties involved.

Step 5: Go Over the Standard Operating Procedures (SOPs)

A standard operating procedure (SOP) offers concise and detailed instructions for how a new hire should perform tasks specific to their business. This document explains, step by step, the procedures to successfully execute and reach goal outcomes of the specific tasks presented.

An SOP will help a trainee understand how to adhere to their required business practices, make these processes more efficient, and minimize the risk of errors. A successful SOP will maintain premium productivity by providing support accountability, and foresee potential misunderstandings while keeping virtual communication between team members open and productive.

Introducing and reviewing SOPs with new employees can significantly reduce the training time necessary to be competent, top-quality virtual assistants. Videos and FAQ documents can enhance the SOPs and make them the go-to documents for both new and veteran assistants.

Main Takeaways to Consider When Training a Virtual Team

The main takeaways to consider when training a virtual team include producing training materials that thoroughly explain training outcome goals so that the process of onboarding is thorough, successful, and time-efficient.

Mentoring programs can help give trainees individualized training, as well as convey such things as company culture, values, and learning from personal experiences.

Successful virtual training includes many opportunities to give the trainee specific, specialized feedback to help maximize their potential. In turn, the employers should also give the new hire ample opportunity to give their feedback as well, so that each party can assist and learn from the other. Be sure to address the trainee’s concerns before and after the training process.

Virtual Latinos

Virtual Latinos provides the best virtual assistants out there to help you create, implement, and maintain successful virtual training programs. We are the top virtual assistant companies that offer bilingual professionals from all over Latin America. We will find the right virtual assistant for you and then provide the support you and your assistant need as you do business together. If you are looking to hire a virtual assistant, contact Virtual Latinos today!

Why Is A Medical Virtual Assistant Important for the Healthcare Industry in 2021?

Tools & Resources

How the Healthcare Industry has Changed in 2021

Telemedicine, sometimes called telehealth, is the online practice of different healthcare services and publication of beneficial health-related information. Telemedicine prioritizes taking care of the patient, regardless of where they are and how far they might be from their doctor. This converted version of healthcare service became extremely helpful during COVID and has only continued to grow in popularity as people learn of more benefits it contains.

What is a Medical Virtual Assistant?

A medical virtual assistant is just like your average healthcare assistant, but they help to perform important tasks online for patients across the world. Here at Virtual Latinos, we understand how crucial a medical virtual assistant is in the world today-that’s why we have a multitude of virtual assistants specialized in different areas of the medical field, on all different levels. From optometrists to chiropractors, we have specially trained, bilingual assistants that can help your business immensely. By hiring a virtual medical assistant for your healthcare business, you can save money and precious time you would have spent on basic administrative tasks, allowing you to focus on doing what you need to get done.

How Can Medical VA Help Physicians, clinics, etc?

There are multiple different benefits that come along with having your own medical virtual assistant, while working in healthcare. Here are just a few examples:

1. Save Time and get help with administrative tasks

Think about how much time you spend performing administrative tasks every week. Now, think about how much more time you would have if you had a virtual health assistant to help you with those tasks. Administrative tasks can be incredibly time-consuming. Sending out invoices, adjusting payroll, and even translating and interpreting, can all be handled by our virtual professionals. This way you can focus on other aspects of your work, like face-to-face appointments or taking on new patients. Just think about how much time you can save if you have a healthcare virtual assistant to help you through your administrative, marketing, or minor medical tasks when you need one.

2. Save Money

Hiring a virtual professional to work as an assistant to your healthcare business will not only save you time, but it can save you money, too. Hiring a medical assistant in-house, or looking for multiple healthcare workers to split these time-consuming tasks, is expensive. Save yourself time and money by hiring one of our experienced healthcare virtual assistants who love to help people.

3. Increases efficiency

One of the greatest aspects of outsourcing your virtual assistant tasks for your healthcare business is the amount of increased efficiency that your business will experience overall. By hiring an existing, experienced healthcare worker as a VA, you can feel comfortable with the fact that your assistant is knowledgeable in their job. On top of that, having an assistant to help with administrative tasks and organization gives you more time to focus on patient care and making a profit.

4. Bilingual

Lastly, having a bilingual medical VA is an amazing addition to your healthcare business. As the world becomes more and more connected, it is important that we can understand each other. Especially in the medical world, it is crucial that doctors and patients can communicate correctly to give and receive the aid that is needed. That’s why we have assistants located all over Latin America, from Honduras to Argentina.

What Can a Medical Virtual Assistant Do for Healthcare Professionals?

There are a multitude of different tasks that a healthcare virtual assistant can perform for medical professionals. Here are some of the most common tasks our virtual professionals can do for you:

1. Calendar Management and Appointment Setter

Your medical VA can help you keep up with your busy schedule in a variety of ways. They can schedule appointments, meetings, and medical shifts as well as schedule and confirm patient appointments, too. Our VA’s have experience using VoIP, allowing them to make long-distance phone calls easily.

2. Data Entry and CRM/EMR Entry

Data entry and CRM/EMR systems are crucial to the medical field. A healthcare VA can transcribe, format, and input data on whatever healthcare system you might use. They can also help take notes on different clients’ cases and set up telehealth appointments for patients-especially if they are older and may struggle with technology.

3. Gather Necessary Information and Documents

Another great part of hiring a medical virtual assistant is that they can help with the paperwork side of things. Scheduling appointments, checking insurances claims, and gathering the personal information needed for every patient can be time-consuming and difficult. Luckily, our skilled VAs are able to collect and input patient information in online-based medical systems. This makes getting down to business a lot easier.

4. General Administration Help

Again, administrative work can be extremely time-consuming. Unfortunately, in the field of healthcare, you don’t always have much time. Hiring a virtual professional to assist you and your healthcare business will help you stay organized and keep up with work more easily.

5. Insurance and Billing

Working with insurance agencies and coordinating billing patients is another skill of our experienced VAs. Confirming insurance plans and patient information can be difficult and often requires multiple calls back and forth. Save yourself time, and help your patients by hiring someone that knows how to work with billing systems.

6. Live Interpreting and Translation

One of the greatest parts about hiring a specialized healthcare virtual assistant from Virtual Latinos is live interpretation and translation. Language barriers can be some of the biggest obstacles in the medical field. Having someone who can interpret and translate for both the patient and the physician is incredibly important, so that both of them can be assured that they are giving and receiving the care they need. Your bilingual VA can also work as a medical transcriptionist.

7. Bookkeeping and Financial Management

Preparing invoices, collecting and processing payments, providing estimates, and creating and managing reports are all part of our medical virtual assistants’ skills.

8. Patient Tracking and Project Management

Administrative work often requires a lot of organization and confidentiality. Hiring an experienced VA will help you keep track of your patients and maintain information, all the while keeping it confidential.

9. Calling Leads

Virtual assistants can also help with a variety of different calls your healthcare facility may need to make. From routine patient calls to following up with potential clients, healthcare virtual assistants can cover the communication aspect of your business.

10. Collect Leads

On top of calling potential leads, virtual assistants can also help you build a bigger client base by researching potential new customers and reaching out to them to tell them about your business.

Where Can You Find the Best Virtual Medical Assistants?

There are many virtual assistants around the world, from the U.S. to the Philippines. But, many people find themselves asking where they might be able to find the best healthcare virtual professional for them and their business. While countries across the world offer wide ranges of virtual assistants, hiring a Latin American virtual assistant has proven to be the most beneficial for healthcare workers in the U.S. for a number of reasons. Not only will your Latin American virtual assistant be working in a similar time zone as you, but they will also speak Spanish, increasing your ability to serve patients in the growing spanish-speaking U.S. population.

How Much Does it Cost to Hire a Remote Medical Assistant?

Here at Virtual Latinos, we have talented assistants that can help you starting at rates as low as $8 an hour. The skill level of your assistant will determine their cost. For example:

1. Entry Level: $8-10 per hour

Our basic virtual assistants at the entry-level are not only skilled in administration, but are absolutely perfect for businesses with processes and set business administration methods in place.

2. Mid-Level: $11-15 an hour

Our mid-level virtual assistants with more experience are specialized in business and bring with them a swath of administrative skills that will help your company operate more efficiently.

3. Expert Level: $16-20virtual an hour

Our expert-level virtual assistants are specialized in a variety of different industries, making them the perfect choice for those who need a knowledgeable assistant in their field. They can strategize to help your business expand while keeping your work organized and professional.

Why Virtual Latinos is the Best Virtual Assistant Company to Choose?

Here at Virtual Latinos, we know how crucial virtual care has become. That’s why we provide some of the highest quality virtual medical assistants out there. With a multitude of assistants specializing in different fields, we can find you the perfect fit for your business and its specific needs. Hire an assistant here to enhance your medical practice today.

How to Determine if Remote Work Is Right for You

Tips & How To's

Could Remote Work Be Right for You?

If you’ve ever considered remote jobs as a potential option for your future, there is no better time than now to get involved in work within the virtual medium. Companies all over the world are looking for vetted individuals who show the initiative to contribute to their work remotely. Virtual Latinos connects businesses from North America with virtual professionals in countries from Mexico to Argentina.

Choosing to start your career as a remote worker has numerous benefits, such as working on a schedule that makes sense for your lifestyle, potential opportunities to connect with people all over the world, and working in a field that you are naturally able to thrive in. Consider looking into the different remote work opportunities available in different fields that you may be interested in.

What Is Remote Work?

Remote work is essentially any work that is done outside the traditional office environment and has been known by numerous different names within different communities. Folks may refer to remote work as telecommuting, telework, or mobile work.

Remote Work Myths & Facts

As remote work becomes more and more popular, popular myths and stigma have also been raised accordingly. Funnily enough, people who seem to have such opinions are not remote workers, or just blindly agree with what others have said. Likely, they identify with that opinion without any experience or have used what others have said to justify not getting into remote work. Let’s take a look at some of the most common myths:

  • It’s hard to stay engaged if you’re not in the office.

For some people, this is true – and with good reason. We have become accustomed to commuting into the office for work and it is engrained in our culture and our psyche. However, for some, working from home may be relieving from many stressors including commuting and scheduling, and may be extremely beneficial to mental health.

The reason we are so habituated to office jobs or other work styles that occur at a centralized location is that in the past, we have not had any other option. As technological advancements have created the opportunity to contribute to work environments in numerous locations from the comfort of our home, our work culture is evolving. Who knows what the professional world will look like as we adapt more to the benefits of virtual work!

  • There’s no workplace culture working from home.

Workplace culture is all about the environment you create through connection and communication with your co-workers. With the technology available today, you can make a genuine connection with someone across the globe through video conferences and digital communication. All that is required is that you are content with forming those relationships and are open to connecting with folks in that way. Many digital opportunities have fun, integrated ways that staff can connect and feel part of a remote team.

  • Remote work is distracting.

Working from home may have distractions, but in many ways, there may be fewer distractions in your life overall if you work from home. For example, if you are commuting to work every day, then your schedule revolves around time spent in the office and the other aspects of your life may be more distracting. Furthermore, research has shown that productivity in employees who work from home is more than one-third greater than those who remained in the office.

  • Remote workers lack commitment.

In truth, any worker who lacks commitment is a poor worker, and there are poor workers in different fields all over the professional world. A successful remote worker is a driven individual who has decided to take the opportunity for more flexible work options as a benefit to their lifestyle. A recent survey showed that those with options for remote work were also more likely to express loyalty to their workplace.

Why Do People Work Remotely?

There are numerous benefits to choosing remote jobs over jobs that require your physical presence on a regular schedule. Remote work allows for the opportunity to tailor your work to serve you in the ways you need for your unique lifestyle to thrive.

Flexible Schedule

With the ability to work remotely, productivity is no longer always demanded between the hours of 9-5 on a regular schedule. You can have more fluidity in your schedule, allowing you to accomplish other things in your life and be more integrated into your community of friends and family.

Unique Opportunities

Working a remote job gives you the chance to connect with individuals all over the globe who have similar goals as you. The more variety in the individuals you work with, the more diverse your experience becomes and the more likely you are to build lasting professional relationships and have access to unique opportunities.

Work environment

Being able to work from home means having the ability to tailor your work environment to best serve your comfort, productivity, and confidence. The more of these things you have in your work, the more likely you are to be successful. You no longer need to adapt your work style and mental attitude to a specific workplace and can create whatever workspace best serves you.

Work and Family Balance

Working from home likely means you are closer to your family while you are working, and thus you are more easily able to contribute to the lives of those around you. Tied in with the flexibility in your schedule, you can optimize your time to best achieve that needed equilibrium.

Business Benefits of Remote Workers

As an employer looking to hire remote workers, there are some great benefits. You do not need to provide physical office space and can manage a more integrated schedule with the needs of your business and employees. Also, you can work with individuals from all over the world who have a range of experiences and are vetted by other businesses or third-party companies.

Especially in the realm of virtual assistants, there is a pool of individuals who are experienced and willing to contribute their skill set to your operations. That pool is growing and the diversity in candidates can help you to find individuals who are best suited to join your team.

How Do I Know If Remote Work Is the Right Decision?

You are a unique individual, and what you need for your professional life is unique as well. There are things to consider when it comes to deciding if remote work is right for you at this time in your life. It has to be a great fit! There are incredible perks to consider, too, such as potentially making a higher wage than in your home country or local area, getting the flexibility to work from anywhere (not just home), and building an international network of professional connections.

If you feel that you are independently motivated and able to manage your time, then remote work offers the opportunity to have a career and successfully work from home. You need to be able to feel focused and productive while working from home, so picture yourself working from home and see what you would need to feel successful.
Becoming a virtual assistant is a great option for remote work. If you have great communication skills, access to technology, a good internet connection, and can speak Spanish and English, becoming a remote assistant could be the perfect option for you.

How Do I Find the Right Remote Job for a Virtual Professional?

Because remote work is becoming more normalized, the avenues available to get connected with a business as a remote worker have increased. You can find remote positions on numerous job-posting websites. As you apply to these jobs, consider that because they are popular websites for finding work, the number of applicants is quite high as well.

Some websites are more directly geared towards helping businesses find remote workers and virtual assistants. These websites provide the opportunity to get connected with businesses looking to hire remote workers or virtual assistants, but due to their high traffic, they often have a poor retention rate. If you are more interested in getting a job as a medical or business virtual assistant, Virtual Latinos is the best for finding a fitting position.

Project-Based jobs and Long-term Remote Jobs

There are two types of remote work that are the most common – project-based and long-term remote jobs. Essentially speaking, project-based jobs are short-term and commonly known as freelance opportunities. These types of positions will hire someone remote who they believe can help them with the completion of a specific project – and that’s all. Long-term remote jobs may have you working on numerous projects which may also have some project-based workers, but do not hire individuals on a short-term basis with the expectation of them leaving the project after their allotted time. Both have their perks and depending on the style of work or field you are the most interested in, you may find yourself finding preference one way or the other.

Why Virtual Latinos Is the Best Company to Find a Virtual Job in Latin America

It is important that you genuinely care for the success of the company you work for to be a successful remote worker. At the time being, Virtual Latinos is the most specialized and effective company in connecting workers from Latin America with businesses looking for remote workers and virtual assistants. The recruitment process is tiered to ensure that clients end up working with individuals who are vetted and likely to have a positive lasting relationship with them. Virtual Latinos gives special attention to getting to know the businesses and remote workers on a personal and operational level to facilitate a strong relationship.

For those in Latin America looking for a virtual job, Virtual Latinos is leading the charge in helping professionals from Mexico, Central America, and South America to connect with businesses in need of virtual assistants and other remote workers. Learn more about our team and recruitment process in this video!

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