Latin Assistants Archives - Virtual Latinos

18 Tips to Improve Your Communication Skills With Your Clients

Tips & How To's

It is essential to have impressive communication skills with your clients in today’s data-driven business environment. Effective communication is necessary to get to the point because clients are frequently flooded with information and distractions. Virtual assistant services are a great way to ensure that your information is communicated properly and that clients are kept up to date on the details of your business transactions.

What Is the Best Tactic for Effective Communication?

When your goal is to have open and fully understood messages transmitted between your business and your clientele, hiring an affordable virtual assistant can be the key to your success. The professional assistants that Virtual Latinos offers come from countries like Peru, Ecuador, and Colombia, and are experienced in handling many tasks, including client satisfaction.

Consider These Tips To Promote Communication Skills

Whether you’re a company that has hired a virtual assistant to assist with tasks, or you’re a virtual assistant hoping to improve and strengthen relationships with your clients, effective communication and feedback is the key. Consider these tips to encourage open communication.

  1. Tailor knowledge to suit both parties.
    Your staff members who communicate with clients must be adept at customizing information to meet specific needs. Some clients prefer to get their information in simple terms and others prefer technical details. Be sure to know which are which.
  2. Make it personal.
    Most communications in the business world today are carried out digitally, but personal touches like handwritten thank you notes are a handy tool in making clients feel appreciated.
  3. Consider the tone of voice.
    When a virtual assistant speaks on the phone with a client, it is important to be interested, friendly, and involved. This makes it easier to communicate, and encourages positive feedback.
  4. Listen actively.
    Anyone who is communicating with clients needs to stay focused and not let their mind wander. They must be fully involved in the conversation to communicate effectively.
  5. Prepare for questions.
    Your clients are bound to ask questions when a virtual assistant is discussing transactions with them. Virtual assistants should anticipate what the client might ask about and have answers prepared. Also, the VA should have questions prepared beforehand.
  6. Consistency is key.
    The first communication with a client establishes the tone of the relationship and the expectations that each party will have. Keep future communications in line with the original tone so that the client doesn’t feel misled.
  7. Be concise in message and formatting.
    As a VA, it is imperative to always be clear and to the point with clients and avoid lengthy or vague communications. When sending digital messages, formatting needs to be clear and readable, with bold words highlighting key points and easy-to-read lists.
  8. Work with your marketing team.
    Anyone who is communicating with clients should be briefed on the information relevant to your marketing so that their communications are on message.
  9. Understand your clientele.
    It is vital to interview new clients and gain an understanding of their needs and goals so that your company’s communication is always focused on their satisfaction.
  10. Make sure messages are easy to comprehend.
    Try to save your clients’ time by providing any information they may need to understand the topic. Sending links in emails and key points to keep in mind before a meeting are ideal ways to accomplish this. Don’t be afraid to ask questions. It is better to seek clarification to show that you are engaged, and dedicated to completing the tasks to the clients satisfaction.
  11. Always be polite.
    It is vital to make your client feel appreciated. Simple courtesies like saying “please” and “thank you” go a long way in keeping things cordial.
  12. Emphasize your brand.
    Whenever an employee interacts with a client, they must use wordage focused on your company’s mission and style. Consider essential words like “trustworthy,” “cutting-edge,” “industry-leading,” and “reliable.”
  13. Use the right apps.
    It is always important to remember that although we live in a digital world, some clients are more computer savvy than others. Determine which apps will be most beneficial to your relationship.
  14. Be professional, but relatable.
    Communicating in terms that make a client feel comfortable effectively establishes a human connection and forges a good working relationship.
  15. Don’t leave them hanging.
    Following up with clients promptly helps close the loop on communications and lets the client know that you follow through. Report back on the job status so everyone is on the same page.
  16. Ask for feedback.
    Open communication is the key to success in a business relationship. A virtual assistant should ask for feedback, and be open to any improvements or changes the client suggests.
  17. Be Transparent.
    Communicating what to expect will ensure both parties are up to date and on the same page about all expectations. Discuss timelines, tasks, and outcomes ahead of time to avoid surprises or miscommunication.
  18. Track Performance.
    If you set goals and expectations, it is important to stay on top of them. Give feedback to your virtual assistant, and let them know how well they are performing, or what areas could be addressed to improve.

Trust and communication are the keys to a successful working relationship. When you need a virtual assistant agency that can meet all your needs and provide you with a virtual staff member who can communicate effectively, call on Virtual Latinos, (619) 317-1198. Our experienced personal assistants can help your business grow by taking tedious jobs like scheduling off your hands and freeing up time for the staff to focus on their priorities.

Virtual Assistants: The Key to Customer Service Success

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The daily routine of running a business can be very overwhelming. When you don’t have the proper support to allow you to run things efficiently, you lose track of items in your inbox, end up late for meetings, and see your level of customer service fall below your standards. If you find that you are facing these issues, it is time to consider hiring a virtual assistant. You will see a difference right away in your productivity, but more importantly, your customers will be more satisfied.

How Can a Virtual Assistant Help You Improve Customer Service?

When you want to hire a virtual assistant to improve your customer service, it is essential to consider the skill set you are looking for in your virtual support professional. Virtual assistants are experienced professionals who can take care of tasks ranging from handling the phones to paralegal assistance and project management. Here are a few benefits our clients find when they hire a virtual assistant.

External Communication Point

If you run into problems at the office or things become backed up to the point that you miss calls, a virtual assistant gives your customers another point of contact. Even if they are only able to leave a message, they will be happy to have gotten an answer.

Paperwork Organization

When you are forging new client relationships, there is always a great deal of documentation and paperwork such as contracts and proposals to track. A virtual assistant can distribute all your paperwork and gather it promptly to keep things running efficiently.

Invoicing

A virtual assistant can stay on top of your invoicing and reconciliations so that you can reach out to clients promptly and resolve any issues.

Client Relations

Virtual assistants can reach out to your clients when you are stuck in a meeting or running late, can reschedule appointments, even meet with your clients’ assistants to compare notes and ensure that you are on the same track with meetings and project plans. Your virtual assistant can also keep your client details up to date in your customer relationship management software (CRM).

Additional Point of Contact

When you hire a latino virtual assistant, you give your clientele another way to reach out with questions and concerns when you are busy. They can offer assistance with topics they are familiar with or get the client in contact with you if it is necessary. They are also able to keep track of your social media and email accounts so that urgent issues are addressed promptly.

Is a Virtual Assistant Necessary When Other Staff Can Do the Work?

Employers often don’t realize that their employees’ productivity is stifled because they feel overworked. As a business grows, many staff members take on additional hours to get their work done, but they have trouble focusing on their tasks because the overtime becomes overwhelming. The issue at hand is that most times, employees will not tell their employer that they feel overworked, so the cycle continues. Hiring a virtual assistant is a great way to stay ahead of the game, keep your employees happy, and help everyone be more productive. On top of that, you are more likely to keep your valued staff when they feel like their workload is less, and that is vital to keeping your business consistent and your customers happy.

What Is the First Step When You Hire a Virtual Assistant?

When you decide on a virtual assistant that you wish to hire, you should send them a letter that lays out what you expect from them and what their duties will be. They should sign off on the letter as an agreement to the conditions of their employment with your company. You can tailor the letter to your specific needs, but here are a few details you should be sure to include:

  • Note that they must be in a quiet place, free from distractions if they will be answering phone calls for your business.
  • Know the bandwidth necessary to access your internal systems, and inform them that they must have the internet strength to accommodate your systems.
  • Inform them that you must be able to contact them during the agreed time frame that they will be working each day.
  • Inform your new employee that work attendance is mandatory during their scheduled hours, and that missing work may result in a warning call.
  • Discuss the possibility that your virtual assistant’s power may go out, or they could lose internet access, and how this will be handled should it occur.

If you seek a virtual assistant to improve your company productivity, be sure to reach out to Virtual Latinos today at (610) 317-1198. Our virtual assistants from countries like Costa Rica, El Salvador, Honduras, and Guatemala can be a great addition to your team.

Country Highlight: Colombia

Tips & How To's

Find Your Ideal Virtual Assistant in Beautiful Colombia

Located in the northwestern portion of South America, Colombia is one of the most beautiful and culturally vibrant countries in the world. It boasts nearly 1,800 miles of coastline to the north and west, divided into Pacific and Caribbean coasts by the country of Panama. As a result, the area provides world-class beaches, competition-level surfing, sailing, and scuba diving, and all the adventure, recreation, and sunbathing you’d expect from a tropical destination of its caliber.

Further inland, Colombia retains its tropical climate, which makes for some of the best coffee production in the world. This coffee culture and its focus on persistence and work ethic permeate the Colombian way of life, and together with African, Afro-Caribbean, Spanish, and Catholic influences, serve to make Colombia the diverse mix of traditions it is today. With this central focus on dedication and work ethic, young Colombians of all backgrounds appreciate the ever-increasing growth of the local economy—the third-largest in Latin America.

Why Do Highly Motivated Colombians Seek Remote Employment?

While Colombia’s economy continues to grow, many Colombians continue to seek remote employment. Remote work offers several benefits for potential employees here, including:

Payment Based on US Standards

Despite the recent growth in the Colombian economy, its citizens experience several wage and currency-based advantages by working remotely in the US. Currently, the United States offers minimum wage and average task-based wages that are nearly five times what is offered in Colombia. This aspect makes becoming a VA a smart business decision for Colombians like Luis Lunar, whose favorite experience thus far has been “working hard all week to then find out that my boss wants to reward me with a big bonus on my next paycheck.”

Increased Access to Work

Whether they’re residing in a remote area of Colombia without ready access to a city and its associated job markets, or are located within one of Colombia’s most congested cities, traveling to and from work poses an issue for many Colombians. Not so with remote work – “I have the flexibility of working at home while I’m giving all my skills and effort on making a big company better,” says Lunar.

Improved Professional Development and Work-Life Balance

Remote employment can provide Colombians with professional development opportunities that may not be readily available in Colombia itself, including English-speaking international business contacts and networking benefits. “I have the best team, the best client and I feel so productive all the time! I get to work with a girl from the Dominican Republic and it is so nice to meet people from other countries while doing something that you love and helping a business grow,” says Cristina Cancino, a Colombian VA. Best of all, these benefits are available while at home, allowing a better work-life balance – “I love working from home because it is very useful during these times of COVID,” says Cancino.

How Can You Benefit From Hiring a Colombian Virtual Assistant?

Deciding to hire a virtual assistant from Colombia can benefit you and your business in two significant ways.

A Colombian Virtual Assistant Can Perform a Variety of Tasks

Hiring a virtual assistant takes the burden of the daily tasks necessary for success away from your schedule so you can focus on growth opportunities. Virtual assistants can perform tasks like:

  • Clerical work. If you or your business depends on the completion of paperwork, processing of digital files, assembling of client records, or other clerical tasks, a virtual assistant can ease the burden of these workplaces on your daily schedule.
  • Communications. Virtual assistants in Colombia are fully bilingual in both English and Spanish and can handle incoming phone calls, customer service inquiries, and email communications.
  • Marketing. Whether you need help with social media marketing, email marketing, blogging, or something else, a marketing virtual assistant from Colombia can provide you with what you need for success.

A Colombian Virtual Assistant Provides the Right Mix of Work Ethic and Approachability

Hiring a virtual assistant from Colombia allows you to access the deeply ingrained work ethic that comes naturally to Colombians as a result of the aforementioned cultural influences and values. These values translate to several positive qualities that make Colombian virtual assistants a particularly good fit for US-based clients, including:

  • Productivity. Our clients say Colombian VAs are hardworking and extremely able to train other VAs to perform their tasks as well. “This is where you see [the VAs] have an excellent working knowledge of their job assignments,” says client Jeff Craig of DC Law.
  • Dedication. Colombian VAs have proven extremely dedicated to both completion of the task at hand and learning more about the job in general.
  • Communication. As fully bilingual English and Spanish speakers, Colombian VAs have responded exceptionally well to clients who prioritize open communication and camaraderie.
  • Warmth. Colombians VAs are among the most personable remote workers in the world, a quality that transmits well to your clients. “Having someone showing empathy and understanding to your clients is always a plus,” says Jeff.

Choose Virtual Latinos for Your Colombian VA

Choosing Virtual Latinos as your virtual assistant agency means you’ll have access to the best bilingual virtual assistants in Colombia, Peru, Mexico, Puerto Rico, Venezuela, and other Latin American countries. These locales are within the same time zones as the US and allow streamlined communications as well as close cultural ties between the two areas. Together, you and your VA can help you achieve the success you’ve been striving for. Contact us today for more information.

3 Basics of Outsourcing in the Real Estate Business (and Why to Consider a Latino VA)

Tips & How To's

How Latino Virtual Assistants Prove to Be Important in Real Estate

Imagine if, as a real estate agent, your primary job was just to sell properties. No hours spent every week managing online marketing and social media, no scheduling cleaning services, photographers, or landscapers, no booking all of your property showings on your own. If that makes it sound like your life could get easier overnight, that’s because it can. Outsourcing all this work to a real estate virtual assistant would give you just that, so you can turn your focus to where it’s best concentrated: selling.

If you have the opportunity to hire virtual assistants as a real estate broker or agent, it is highly recommended that you do so. They can streamline your business for you and provide true growth potential on many different fronts. If outsourcing some of your workload is starting to sound more enticing, there are three big basics you should consider, going in.

The 3 Big Basics of Outsourcing in Real Estate

1. Identify which of your daily, weekly, or monthly tasks could be outsourced. This may be a matter as simple as figuring out which aspects of your agency do not need to be handled by a licensed real estate agent. For example, a real estate virtual assistant could manage your social media, marketing, client scheduling, landscaping, or other service coordinating, in addition to any number of other activities.

Why hire a virtual assistant from Latin America for your outsourcing?

    • We offer fully bilingual services. At Virtual Latinos, our entire team is fully bilingual. This means they are also able to reach out to a wider range of clientele in the real estate world. Most real estate agencies have a high percentage of clients who speak Spanish. Imagine being able to better engage with and serve a whole new demographic, overnight. A virtual assistant from Latin America can help you achieve that.
    • Latin American professionals working remotely are generally in your time zone. This is a huge benefit that most overseas virtual assistants are unable to offer to real estate businesses in the US. When you work with real estate virtual assistants working remotely from Costa Rica, Mexico, or Peru, time changes are simply not an issue. It ensures the virtual assistants from Virtual Latinos will always be available during your “normal” hours of operation. This means that we are always ready and able to handle any day-to-day real estate tasks that need tending to.
    • The majority of the experienced virtual assistants we work with through Virtual Latinos have spent significant amounts of time in the United States. This speaks directly to their firsthand understanding of American English, and common business practices here, in addition to the nuances of everyday life. In other words, they are uniquely aware of the differences in property types, like condo vs. loft, for example. Our virtual assistants have the necessary experience, not just scripts and theory, to inform their real estate skills.

2. Consider using specific workflow software for coordinating with your virtual assistant. There are many options available for real estate workflow software. Other, more general workflow software is also available, which can help simplify all your communication with your virtual assistants, rather than using texts, emails, and other types of messages on separate platforms to try to coordinate efficiently on a daily basis.

Latin America and the United States share many values, in business, technology, education, and otherwise. When you hire a real estate virtual assistant through Virtual Latinos, you can be assured that they not only understand the culture of the US, but that they’re also familiar with the technology. 90% of our virtual assistants have university degrees, making them among the most tech-qualified in the world. If you need suggestions for workflow software, for example, our virtual assistants can provide you with recommendations tailored specifically to the needs of your agency. They are professionals, after all.

3. Determine the best means to hire a real estate virtual assistant.

Not all virtual assistants can both meet the needs of a real estate agent and do it in two languages. The virtual assistants at Virtual Latinos are able to provide bilingual real estate services in digital marketing, content creation, social media platform management, reception, booking, and scheduling, among many others. Virtual Latinos can help you expand your agency’s reach in ways you may have not even yet considered.

Virtual Latinos can help you find the help you need to conduct your real estate business more efficiently and in fewer hours. Contact us today to invest in a real estate virtual assistant.

Spotlight on Guatemala

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Few countries in the world can boast of the same rich history and culture as Guatemala. Once the cradle of the Mayan civilization, it has long-standing art, music, textile, literary, agricultural, and architectural traditions, among others. The many sacred Mayan sites preserved in the dense jungle are a driving force growing tourism in Guatemala; some sites receive nearly half a million visitors each year. Indigenous textiles, woven with vibrant colors and often embroidered by hand, are some of the most sought after in the world.

Although much of Guatemala’s history and traditions are rooted firmly in the past, modern technology is also an enormous part of everyday life for a considerable portion of the population. For example, Guatemala has the largest economy in Central America, and its growth has been steady but slow. With a GDP that’s still substantially smaller than most countries in the global north, it’s no wonder that so many young professionals are turning to remote work for companies in the United States.

What Are Some Benefits for Virtual Assistants Working Remotely From Guatemala?

Better PayScale, Across the Board

The pay scales in the United States are frequently more than double those found in Guatemala. For example, this means that a university-educated professional living in Guatemala City would make more than twice as much working remotely for a US-based company. It’s a smart, professional decision.

Remote Work Saves Time

As in the United States, doing remote work in Guatemala saves people time by sparing them sometimes lengthy commutes. Traffic congestion is a real problem throughout Guatemala, but especially in the cities where most professionals reside. Working remotely means that people can reclaim hours of their day, rather than being stuck in traffic jams.

Compensation in a More Stable Currency

With the US dollar being one of the more stable currencies globally, it’s a logical choice for professionals to make.

Professional Development

Dedicated virtual assistants working remotely from Guatemala also can develop connections in the international market and utilize their English skills regularly. This kind of experience is difficult for many professionals to acquire otherwise.

More Time With Family

Family throughout Guatemala is highly valued, and working remotely gives professionals more time to spend with their loved ones.

For many virtual assistants, working remotely offers the perfect combination of advantages. Flor Ganzaro, who works remotely for Virtual Latinos, has nothing but praise for her experiences working with US-based companies. She says,

Just a month after I started working for my client/employer, I was promoted to a new position, which has implied new learning, new challenges, and a huge satisfaction to know that my work is being appreciated. … I have nothing but gratitude and appreciation for the opportunity of working for Virtual Latinos. If anyone is fluent in English, looking for a safe and legitimate form of online work, whichever their set of skills, I encourage them to put aside any fears and insecurities; they can find a great job opportunity.

How Does Hiring a Virtual Assistant in Guatemala Help Your Business?

When companies decide to hire virtual assistants, it’s also a decision to hire quality professional assistants who can ease many of the burdens of everyday operations. In short, if it can be done remotely, a dedicated virtual assistant can do it.

What Sort of Tasks Can a Virtual Assistant Help Perform?

  • One standard function of virtual assistants is to manage a company’s social media. From posting to responding to comments, even creating marketing campaigns, our virtual assistants have you covered in the social media world.
  • Virtual assistants regularly take over phone duties, making and answering client calls as well as making appointments.
  • You can finally unburden yourself from emails when you hire a virtual assistant, as well. They can help with email inquiries, digital newsletters, invoicing, and more.

Many cultural similarities exist (from business to family values) between Guatemala and the United States, owing to their intertwined histories, which makes the partnerships between virtual assistants in Guatemala and US-based companies particularly beneficial. Additionally, they’re usually working in the same time zone, which makes coordinating that much easier.

Here’s what one client of Virtual Latinos had to say:

I needed someone who could answer questions and help customers and hired from you guys; that’s what the VAs do; they do their work and took that work away from me, which is why we hired them, so yes, they are helping us achieve our goals. – Ian Einheiber, Highlevel, LLC

More and more companies are going the way of hiring a virtual assistant from Latin America because it just makes sense. Contact us today to get started!

Why Do Latino Professionals Choose to Work as Virtual Assistants?

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Why Being a Latino Virtual Assistant Is So Sought After in Latin America, and Why The Hiring Rates Are So High

Virtual assistants in Latin America are on the rise – and for good reason. As more and more people turn to work remotely, it should come as no surprise that this trend is swelling throughout Latin America, as well. Working in relative geographic and cultural proximity to the United States, Latino virtual assistants already have a leg up on virtual assistants from overseas; they already know how to navigate adeptly between languages and cultures.

What are some other reasons professionals in Latin America are choosing work as virtual assistants for US-based companies?

  1. Pay scales in the United States are much higher than those found throughout most of Latin America. This means, for example, that a college graduate located in Quito, Ecuador can make up to 300% more than they would in-country. Working remotely is simply a smart professional decision for many.
  2. Working remotely saves time, every day, by cutting down on daily commutes. In congested cities across the world, commuting can take hours out of a day. Imagine having to navigate traffic in a city of 22 million people, like Mexico City. It makes sense that so many would opt-out of this in favor of working remotely.
  3. Being paid in US dollars means that their income’s currency is stable and won’t fluctuate as much in value. Rapid inflation and currency devaluation in parts of Latin America are real issues for many. If you could choose a paycheck in the more stable USD, rather than in Venezuelan bolivars, wouldn’t you? Again, it’s the smart choice.
  4. Being a virtual assistant allows for an opportunity to use their English skills on a daily basis and to develop professional contacts in the US.
  5. Professionals working remotely also get the added benefit of being able to provide more stability for their families and spend more quality time together as they’ve cut out lengthy daily commutes.
  6. Latino professionals choose to work as virtual assistants for US-based companies because they are able to learn and develop new skills that are not always available in their home country. Examples include utilizing certain software programs, apps, and tools. It’s often a welcome challenge for Latino professionals to expand their knowledge.

How hiring a virtual assistant can ease your everyday business burdens

When you hire virtual assistants, you’re hiring a top-quality assistant whose literal job is to make yours easier. In essence, virtual assistants can help with anything in your business that can be done remotely. Every business’s needs are unique and a little different, but the scope of things a virtual assistant can do for you are wide and adaptable to your specific needs.

Consider some of what they can do for you:

  • Virtual assistants can answer client calls and respond to questions the clients may have. They can also act as a receptionist, making sure you get only the most important calls. This ensures your time is used more efficiently, as you won’t be dealing with simple questions like business hours or whether you have a certain product in stock.
  • Virtual assistants can make any outgoing calls you need placing to current clients or to potential customers who may require your services. They can confirm appointments, place orders, or even organize catering over the phone.
  • Managing social media posts, comments, and questions are tasks that most small business owners realize takes a lot of time and energy. Rather than have an in-house staff member (or yourself) glued to social media seven days a week, a virtual assistant can easily manage those tasks for you remotely at a fraction of the cost of hiring an in-house team.
  • Virtual assistants can take over the logistics of scheduling and appointment booking. This leaves you more time to focus on your services themselves. Many small business owners know how much of a major time-sink these necessary activities can be, sometimes occupying hours within a single day.
  • If you hire a virtual assistant, they can also relieve you of the burden of sending out and responding to emails. This could include handling invoices, receipts, sending out your digital newsletters, or responding to any customer inquiries that may arrive in your inbox.
  • A virtual assistant can also compile research for you, whether that be general market research, competitor research, or anything else.
  • Hiring a virtual assistant also means never having to conduct website maintenance yourself again. Whether or not you’re tech-savvy, simple website updates shouldn’t be occupying your or your in-house staff’s time. Let a virtual assistant take care of that for you.
  • A virtual assistant can also easily manage projects and help coordinate the many moving parts and people that go into each one. Remote team coordination is just one of the many things a virtual assistant can do.
  • Most digital assistants are also well-versed in digital marketing, and a high proportion of them have university degrees in that area. Let an experienced professional take this off your marketing team’s plate for a reasonable rate.

Virtual Latinos is the first and leading virtual assistant company dedicated to offering hand-picked virtual assistants from Latin America. Let us help you connect with a professional virtual assistant today.

A Snapshot of Mexico: Your Gateway to Successful Nearshoring

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Why Mexico Is a Prime Source of the Best Virtual Assistants in the Americas

Mexico is one of the fastest-growing economies in Latin America and home to some of the most beautiful scenery in the Western Hemisphere. The United Mexican States are home to nearly 125 million people and the country’s GDP has steadily climbed since 2016. Visitors can enjoy an incredible range of amazing places to see and interesting things to do, from exploring the coastal Mayan ruins at Tulum to relaxing on the beaches of Cancun and Playa del Carmen along the Gulf of Mexico and the Caribbean Sea. Mexico is an undeniably beautiful country that has continued to grow rapidly in many ways.

One of the best things about Mexico is the diverse range of rapidly expanding industries. For US-based businesses, this means many opportunities to expand into territories and captivate new audiences more easily thanks to bilingual, highly vetted, and easily accessible support. If your organization could use the help of a Latino virtual assistant, hiring a virtual assistant from Mexico could be a gateway to many new and surprising opportunities for your business.

Why Hire a Virtual Assistant from Mexico?

Many opportunities for outsourcing virtual assistant services exist all over the world, but many American companies encounter common difficulties when working with offshore companies far from the US. Mexico not only shares time zones with most of the United States, but Mexican business values are very similar to those held by American businesses. This makes it much easier for top virtual assistant companies employing Mexican virtual assistants like Virtual Latinos to provide dedicated virtual assistants to companies in the US with minimal onboarding time.

A virtual assistant from Mexico will be familiar with United States business norms and conversational trends, so it will be easy for your new virtual assistant to start coordinating with your team, your partners, and even your customers. Virtual assistants from Mexico are also incredibly engaged with their work, taking full advantage of their ability to work from home to balance their professional and personal lives:

“I love working at Virtual Latinos because it is an authentic project, with ethics, that cares about its assistants and is always there for us. It’s also given me the opportunity to continue to develop my professional career from anywhere. It provides me the flexibility to combine my work as a VA and as a mother of three children. Every day I am more grateful, happy, and proud to be part of Virtual Latinos.” -Yelia, Virtual Assistant from Mexico for Virtual Latinos.

“Virtual Latinos gives me the opportunity to work from home and be more productive. I love deciding my schedule and from where I work. Jaime is really involved in every project, you won’t feel like you are on your own, he’ll coach you from the beginning, so you can feel comfortable from the very first day.” -Pepe, Virtual Assistant from Mexico for Virtual Latinos.

These are just a few examples of how virtual assistants from Mexico can be some of the best virtual assistants your company ever hires. They understand American business practices, hold similar values, work in an agreeable time zone that enables easy coordination with American companies and their clients, and truly enjoy the work they do. Bilingual virtual assistants can also open new doors for companies breaking into Spanish-speaking communities or markets in Latin America.

Investing in a Virtual Assistant from Mexico Can Help Grow Your Business

If you’re wondering how to hire a virtual assistant from Mexico to assist your company with a wide variety of business-critical tasks, it’s as easy as contacting Virtual Latinos for an in-depth explanation of all the various ways a new virtual assistant based in Mexico can assist your organization. One of the benefits of working with a virtual assistant based in Mexico is the close proximity to the US. This affords your organization with easier travel options, close cultural relations, and in-depth familiarity with US norms, pop culture, and social trends.

Trust Virtual Latinos to Provide an Experienced Virtual Assistant from Mexico for Your Business

Business professionals in Mexico and the United States have much in common, and many American companies turn to outsourcing to help them solve gaps in their operations in a cost-effective manner. However, looking too far outside the US and trusting an offshore outsourcing company comes with a host of potential frustrations.

Choose a closer option, and work with some of the best virtual assistants on this side of the world by trusting Virtual Latinos. We have a wide network of experienced and highly vetted virtual assistants working from Mexico, Honduras, the Dominican Republic, and throughout Latin America that can help your company grow with added confidence. Contact Virtual Latinos today to learn more about the virtual assistant services we offer.

Our In-House Expert’s Advice: Use These Five Steps to Hire a Virtual Assistant

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Latino Virtual Assistants: the Affordable Approach to Hiring a Virtual Assistant

If you’re reading this guide, you’ve likely found – as many business owners eventually do – that you just don’t have enough time in your day to accomplish all the tasks essential to running and growing your business. While you could easily decide to shift your focus from business growth to simply staying above water with your daily operations, this isn’t a long-term solution. In fact, many business owners agree; last year, nearly 40% of small businesses already outsourced at least one business process and over 52% planned to do so by year’s end.
For many of those businesses, outsourcing means hiring virtual assistants – individuals who supply administrative, customer support, tech support, accounting, or other services remotely from a home office. Delegating tasks to an outsourced virtual assistant means you can take some of the administrative, creative, or menial responsibilities off your own plate so you can focus on the essential endeavors that can grow your business. The key is choosing the right virtual assistant, a process our in-house expert has learned well over his years in business.

An Inside Look at Virtual Latinos

Perhaps no one knows the ins and outs of hiring a virtual assistant quite like Jaime Nacach, founder and CEO of Virtual Latinos, one of the top virtual assistant services in North America. After an extremely poor experience with a Philippines-based virtual assistant company when he was beginning his own marketing firm, Jaime learned a great deal about what it takes to hire the best virtual assistants. For Virtual Latinos, he puts a great deal of focus on the skills and proficiencies of potential applicants.

First and foremost, Virtual Latinos assistants must have an excellent grasp of the English language, both spoken and written. As such, most are already familiar with the United States and have either lived here or are generally familiar with the culture – this allows Virtual Latinos to perform tasks like sales calls, customer service, tech support, marketing, content writing and more with ease. To gather this elite pool of assistants, Virtual Latinos utilizes an extensive screening process, selecting only 7.5% of its applicants into its community of pre-vetted virtual assistants, 95% of whom have a college degree in a related field. According to Jaime, all hires must be organized, self-motivated, show technological proficiency, and continue to pass frequent English-language screenings.

Hiring Your Own Virtual Latino Assistant

So, how do you go about learning how to hire a virtual assistant from Virtual Latinos? Utilize these five steps, straight from our in-house expert:

1. Gauge your virtual assistant needs

What tasks do you want to outsource? What skills are non-negotiable when it comes to the responsibilities you’ll give your virtual assistant? Spend some time outlining the tasks you’ll need accomplished and the skills you expect before making the call to Virtual Latinos.

First timer’s hiring tip: The most important first step is for you to make a list of all your needs. Create a simple Google Doc with the 15-30 most common tasks you or your team do on a weekly basis, the rank them from low, medium to high importance.

2. Choose the Virtual Latinos Directory or Agency

Based on your needs and your VA search needs, you can choose between utilizing the Directory or the Agency. The Directory is suggested for individuals with VA hiring experience (Less than 10% of our clients), as you are responsible for locating, interviewing, and hiring an assistant from our broader directory of qualified assistants. For individuals or small businesses without hiring experience (90%+ of our clients), we recommend utilizing the Agency; the Agency’s hiring experts handle all recruitment work, providing you with the top 3% of candidates for your needs.

3. Get the BEST VA for your needs: Let’s get to know you, set up a client interview

After a brief initial call to discuss overall pricing and needs, Virtual Latinos will schedule a more lengthy conversation at your convenience – we call it the “Client interview”. This call really gives us the opportunity to truly get to know you, your needs, goals, and the type of team member virtual assistant that will be the perfect addition to your team.

Depending on your needs, Virtual Latinos’ hiring experts will discuss your ideal virtual assistant with you at length, including your listed qualifications and company needs. Jaime himself will give suggestions based on his extensive experience as the two of you work together to determine exactly the type of virtual assistant you need.

4. Conduct interviews

If you’re experienced at hiring virtual assistants, this is when you’ll utilize the Virtual Latino Directory to locate and interview an assistant. If you’ll hire through the Agency, Virtual Latinos will dedicate hours to interviewing up to ten individuals who meet your initial needs. At the end of this process, the field will be narrowed to two or three finalists.

5. Select your assistant

In this final step, our expert Jaime will again act as your guide and VA hiring consultant, assisting you in conducting your final interview with the finalists. He’ll suggest essential questions to ask, qualifications to highlight, and more. In the end, you’ll select the finalist who most aligns with your brand identity and needs.

Virtual Latinos Can Save You Valuable Time and Money

Whether you’re inexperienced in hiring a virtual assistant or have undertaken the task in the past, the Virtual Latinos process can help you learn how to find the best English-language virtual assistants possible. Better yet, our process is built to help save costs as well as the extensive time necessary to hunt down the right assistant yourself. Contact us today and see the difference a virtual assistant from locations like Costa Rica, Honduras and Cuba can really make for a business like yours.

Virtual Latinos: The Best, Most Affordable Virtual Assistants in the US Time Zones

Hiring

Hiring a virtual assistant can be a great choice for any small business owner, but the process of finding the right virtual assistant can be incredibly challenging. Many small business owners have struggled with bad virtual assistants due to various issues. Typically, these conflicts come down to the quality of services provided in proportion to the cost of securing those services. Many virtual assistant services simply do not provide the results small business owners expect, leading to excessive expense and serious frustrations.

When hiring a virtual assistant, business owners should carefully weigh the value of the services provided by the assistant with the cost of securing the assistant’s services. It’s also vital to consider future growth and how the virtual assistant can help small businesses succeed in the future. One small business owner ran the gauntlet of different virtual assistant services, ultimately discovering that Latino virtual assistants offer incredible value and long-term benefits that virtual assistants from America and the Philippines simply cannot match. This small business owner who invested in an American virtual assistant agency quickly discovered that the value of the services provided did not justify the high price point, and hiring this company ultimately hurt the small business’s profitability.

Common Problems With Virtual Assistants in America and the Philippines

When a small business owner chooses to invest in a virtual personal assistant, they should weigh available options for virtual assistant services carefully. Many American-based virtual assistant solutions offer decent quality work but charge very high price points. They do this because they focus on providing convenient outsourcing rather than offering true partnered service providers that want to see clients grow their businesses.

Many companies outsource their virtual assistants from overseas. The small business owner who struggled with the American agency then turned to a company in the Philippines but encountered a host of new problems. While the virtual assistant agency in the Philippines offered a much more attractive price point than the American agency, the small business owner quickly realized that the virtual assistants from the Philippines did not possess a strong understanding of North American business practices nor complete fluency in the English language. Additionally, the virtual assistant based in the Philippines worked in a vastly different time zone, resulting in many scheduling conflicts. Ultimately, these drawbacks resulted in lost productivity and cost the small business owner about as much as the more expensive American virtual assistant agency.

When a small business owner needs top virtual assistant services, it can seem challenging to find the right balance of value and price. The small business owner soon learned that where the American and Filipino virtual assistant agencies failed, a Latino virtual assistant agency could succeed.

Benefits of Working With Latino Virtual Assistants

Small businesses have a tremendous opportunity to break into international markets with the right support. The small business owner who struggled with American virtual assistants and the agency based in the Philippines eventually discovered that Latino virtual assistants offer an incredible value, balancing expert-level assistant services with an attractive price point and a host of additional advantages.

Working with a Latino virtual assistant means unfettered access to a dedicated virtual assistant accustomed to working in North American time zones. There was no need to worry about scheduling conflicts common with the agency in the Philippines, and the Latino virtual assistant provided easier access to Latin American markets like Mexico, Ecuador, and Costa Rica. The Latino virtual assistant was fluent in English and Spanish, making translation and coordination between different business partners and customers across both continents faster and more reliable.

Why Choose Virtual Latinos?

Latino virtual assistants from Virtual Latinos offer unbeatable quality. It is essential for any business owner to keep expenses as minimal as possible, but the stress of handling every day-to-day responsibility can eventually cut into productivity and profitability. The cost of hiring a Virtual Latinos virtual assistant easily pays for itself thanks to the unmatched level of value Virtual Latinos offers.

A small business owner can expand to new markets with greater confidence, reach a wider customer base thanks to Virtual Latinos’ expertise in dealing with both the American and Latin American business markets, and avoid the excess expense of hiring American virtual assistant agencies and other hassles that typically come with outsourcing assistant services overseas.
Hiring a virtual assistant for small businesses through Virtual Latinos is a cost-effective option that can streamline business operations, open the door to new markets, and increase a small business’s profitability in several ways. Contact Virtual Latinos today to learn more about the benefits of hiring a Latino virtual assistant.

Breaking Barriers: Reaching Out to Latin America for a Profitable Business

Hiring

The stew is ready, and it is time to dig in: Latin American business opportunities are growing, and the best time to act is now. After a six-year downturn, Latin America is showing signs not only of recovering but also of soon thriving, but what does that mean for American businesses?

It means expansion, partnerships, new markets, and all manner of new goods and services, but the real benefit is in the very people that inhabit the southern part of the continent. Skilled workers ready to be a part of a growing business, prepared to assist you when and where it matters. Let’s talk about it, shall we?

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