Project Details

$5.00 Per Hour
40 Hours Per Week
12+ Months Duration


Full-Time Property Management & Sales VA

Dear Virtual Latinos,

We’re looking to hire a VA in the next 7 days through this job that the Virtual Latinos Agency is publishing on behalf of a new client.

Client & Short Job Description:

The client has been in business since 2011 and the Broker owner has been in real estate since 2001. They have a full-service real estate company that focuses their attention on real estate investing and property management. Currently, they have 3 property managers, and soon they will have 4. They need a VA to cover the day to day administrative tasks so it will free up the managers to get more properties to manage. The VA will receive training in their software, policies, and procedures. They will train the VA on all aspects of the business so the VA must be a fast learner and thorough. Right now they manage 145 properties.

The client is looking for a thorough VA who is a fast learner and a multitasker. See more “Ideal Qualifications” below.

DEADLINE TO APPLY: You must apply by Tuesday, August 4 at 10 am PT. Our team will set up interviews for the selected candidates for Wednesday, August 5, 2020.

Tasks required for the job

1. Customer Support & Property Management Admin Support
– Reply to emails & phone calls (Answering calls during business hours and ransferring calls when necessary).
– The VA must have the capability to download their VoIP phone system desktop app and if necessary they can use the VOIP cell phone app for remote use.
– The VA must be available for conference calls to translate for some of the non-Spanish staff members.
– Pick up the phone, talk to anyone who needs help.
– Report and add any support related issues into CRM or email the property manager.
– The VA will use a VOIP phone provided by the client, which can be accessed through the computer.
– Talk to people who are mainly existing clients/tenants, as well as potential new ones.
– Respond to homeowners and vendors by phone and email.
– Answer calls from new people looking to rent a house or apartment, requesting documents, updates about their application, etc.
– Follow-up calls with agents who showed the properties/apartment, see if they’re interested.
– Update marketing report in Google Docs (or another system) with info about property and agent’s visits.
– Leads management (filter and sort leads of potential new tenants).

2. Create Property Listings into Real Estate Database (MLS)
– Create new real estate/property rental listings into the MLS, the database where all the real estate properties are listed.
– When there are any changes to listings, updates will need to be entered into the system.
– Upload the information into the systems. All info of the properties will be provided, including photos.

3. Tenant Management & Follow-up
– Follow-up with tenants, make sure they have their latest home/rent insurance paperwork filled.
– Follow-up after each new maintenance request is completed and make sure it was done correctly.
– Help tenants to register and use the online portal, to avoid having too many calls.
– Onboarding meetings with tenants on how to request new maintenance through the portal, pay rent online, etc.
– List renewals follow-up with tenants.
– Manage incoming maintenance request (non-emergency), that come from an online system.
– Add invoices to the accounting system (Accounts payable entering).

4. Notify Owners & Tenants of Renewals
– Notify renewals by email and/or phone calls.
– Notify the owners/tenants within 30 or 60 days before contracts expire.
– Send documents to be signed digitally by the tenant.
– Follow up as necessary with tenants to ensure they sign the new renewals online.

4. Delinquencies Follow-up
– When rent is due, and if tenants haven’t paid, the company gives the tenant info on the next steps.
– Call the tenant to remind them that a payment is due and that there are late fees.
– If they don’t end up paying, the company starts a legal process, to evict them.

(New) Personality Test:
Take this  7-8 minutes test and add your personalized link to your proposal. You just need to take it once and use the same link for all future proposals:

NOTE: Please send your unique personalized URL/link, after finishing the test click on “Send my results by email” 

WRONG LINK TO SAVE: Generic personality link
CORRECT LINK TO SAVE (Sent by email): Your unique results link

Ideal Qualifications:
– The VA should be professional and discreet and be able to manage tons of personal data that can not be compromised.
– The VA should also be eager to learn, tech-savvy, and very teachable.
– Great interpersonal skills to communicate with the team, contractors, tenants, clients, etc.
– Ability to manage projects, and work with multiple things at once.
– Looking for a very organized VA, who knows how to work with lots of things.
– Looking for who can keep up with a high-paced work environment.
– Good English verbal skills, a VA must feel comfortable speaking on the phone.
– Must be very organized and used to collecting data and organizing it digitally.

Work Details:
– Schedule: Monday through Friday, from 9 am to 5 pm. Eastern Time.
– Hours: 40 hours/week
Pay: $5/hr Full-Time 

Interested in applying for the job? READ THIS CAREFULLY:

Please apply through this Virtual Latinos platform, and include:
1) 1-2 short paragraphs introducing yourself, where you’re from, what you studied, and general work experience, and explaining why you believe you meet the requirements of attitude and skills?

2) Provide us with specific details of your past experience and skills related to each of the task categories mentioned above. The format of this section should look like this:

Main Job Tasks Experience:
1. First task category name from above goes here
– I have worked with contacting leads/people for X amt of years, at X company. Here’s an example of how I worked, my process, and the results of it:
– Additionally, I’ve also done Y type of works, with Y company.
– Additional details
– Additional examples

2. Second task category name from above goes here
– I have worked with contacting leads/people for X amt of years, at X company. Here’s an example of how I worked, my process, and the results of it:
– Additionally, I’ve also done Y type of works, with Y company.
– Additional details
– Additional examples

3. Thrid task category… etc (as many categories as applicable)
IMPORTANT NOTE: 40-50% of applicants do NOT read the instructions and send very poor proposals. If your proposal is one of those it WILL BE IGNORED.

Watch this video on how to create a GOOD PROPOSAL

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