Project Details

$7.00 Per Hour
40 Hours Per Week
12+ Months Duration

 

Full-time Legal Assistant VA for Law-Firm in Seattle

Dear Virtual Latinos,

We’re looking to hire 1 VA in the next 7 days through this job that the Virtual Latinos Agency is publishing on behalf of a new client.

Client & Short Job Description:

The client has a small law firm, works by herself with another paralegal. The law firm has been operating since 2016.

The client focuses on immigration law, nationwide, but she is based in Seattle.

The client communicates mostly in English, and the majority of the clients are Spanish speakers.

The Client is currently using these systems:
– Immigration case management: Doctowise
– Adobe to combine PDFs

Job Highlights: Why should you apply?

– Great opportunity for VAs who are good at time management
– Opportunity to gain experience on different tasks within the legal field
– Great Opportunity to work closely with the CEO of the law firm

DEADLINE TO APPLY: You must apply by Tuesday, April 13th at 11:30 pm PT. Our team will set up interviews for the selected candidates for April 15th, 2021.

Tasks required for the job

1. Client Communication, Support & Follow-ups
– Answer simple questions if a client calls and asks for an update about a case, court dates, etc.
– If the client asks a law-related question, take a message and/or forward the question to the right paralegal or attorney
– Follow up with clients to make sure the law firm has all the necessary documents, info, and details they need to build their case and submit it to court
– When clients need to make payments, the VA would need to make sure clients pay their bills
– Write monthly letters to clients with a general update on their case
– Take credit card payments over the phone

2. Calendar Management & Appointment Setting
– Help the law firm’s staff and/or CEO manage his calendar appropriately
– Schedule appointments with clients, and/or clients with other staff using the calendar, as necessary
– Save the appointments into Google Calendar, or any other calendar management system

3. Filtering & Qualifying New Leads
– Help the law firm talk to all leads and figure out how to qualify new potential leads
– Properly understand the answers to each question to qualify as good or bad leads
– Those who are qualified and good leads will then be asked to book a call with the law firm’s team and/or attorney

4. Gathering Clients Info & Obtaining Documents
– Gather information from customers over the phone and email
– Get all their basic info such as their name, family’s name, relatives’ names, etc.
– Gather info about their customer’s last 5 years of places they lived, and where they worked.
– Enter all the information into the proper case management system or CRM

5. Review & Check Client Information
– Review all documents and info submitted by clients through the online form they initially complete
– Make sure that clients provide an electronic signature, in order to hire the law firm for their services
– Connect with the clients over the phone, email, and/or Zoom (video call) to review information
– Gather and review various documents, and organize them as needed for each client’s case
– Once the intake of each client’s story is done, write one-page summaries of the client’s case

6. Follow up with Clients
– VA must constantly follow up with clients to make sure the law firm has all the necessary documents, info, and details they need to build their case and submit it to court.
– VA must follow up over the phone, text message, email, Whatsapp, or whatever is necessary to get the info they need from each client. This may include booking calls and/or appointments with clients, adding them to a calendar, AND then again following up to make clients shows up

7. Prepare Case Indexes
– Prepare case indexes with all the reports, statements, and affidavit
– Help legal assistants to put clients’ case and all documents together

8. Fill Out Forms & Questionnaires
– Fill out multiple forms and put them together in a folder
– Prepare the PDF forms pre-filled with the client’s information, after gathering the info and facts.
– Attach and create the exhibits for each client, ensuring that all items are there
– Send forms and exhibits to the lawyer for a final review

Ideal Requirements:

A) Communication & Language
Excellent written English and Spanish skills. Must be able to draft and send emails and messages to clients.; Excellent verbal English and Spanish skills. Must be able to communicate clearly and effectively. The VA should have total fluency and not have to think of what to say, words should come out very naturally but no need to have a native accent in addition to advanced writing skills and vocabulary; Comfortable with making calls and know how to properly communicate with clients.; Must be ok with speaking on the phone for long periods and be pleasant on the phone.; Great customer service skills. Must be super friendly and personable on the phone.

B) Creativity & Proactiveness
Self-starter, proactive and innovative; Should be “coachable”, willing to learn new skills, and can follow directions; Not afraid to ask questions, know when to ask for help when needed; Take ownership, have a great attitude to get things done; A creative person, and creative thinker, to be able to solve problems.

C) People & Relationship
Great customer skills. Really good with people and friendly; Outgoing person able to communicate and interact with a variety of people; Must be able to separate “Business from emotions” as clients can get very passionate, and it’s important for the VA to remember that in the end, it’s just work; Someone that is open to feedback without being offended, willing to make mistakes, and be ok when the company tells them how to improve; Must be able to have the great judgment of situations, to decide how/when to act accordingly.

D) Work Load & Stress Management
Project management experience, good at setting timelines, deadlines and fulfilling expectations; Able to manage stressful situations without affecting them on a personal level; Must be extremely organized and detail-oriented; Great note-taking and notation skills (in writing by hand and/or on the computer); Should be very hard-working, comfortable with having a lot to do all the time.

E) Technology & Software
Knowledge or willingness to invest time in training themselves on the different platforms of the business.; Experience in Adobe PDF

F) General Law
Have self-motivation rather than specific legal background/experience.

Work Details:
– Schedule: Flexible but ideally Monday – Friday 8hrs/day within 7 am-8 pm PT.
– Hours: 40 hours/week
Pay: $7-10/hr Full-time. Rates are depending on your experience, determined by Virtual Latinos.
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Interested in applying for the job? READ THIS CAREFULLY:

Acknowledgment Form
Make sure you have signed the acknowledgment form (click on the link), before submitting your proposal. You should have signed it before being an official VL member, if you haven’t, go ahead and do it now. We won’t schedule interviews with VAs that haven’t signed the form.

Important Communication Info:
If you are interested in applying to this position, make sure you are active on Telegram. It is the only means of communication between the Recruitment team in Virtual Latinos and the assistants to be called for an interview. Make sure you receive the good news! If you haven’t already, fill out this form to make sure we have a record of your Telegram username.
If you are not active on Telegram, your proposal will be dismissed.

How to send a good proposal?
Please apply through this Virtual Latinos platform, and include:

1) 1-2 short paragraphs introducing yourself, where you’re from, what you studied, and general work experience, and explaining why you believe you meet the requirements of attitude and skills?

2) Provide us with specific details of your past experience and skills related to each of the 4 tasks categories mentioned above. The format of this section should look like this:

Main Job Tasks Experience:
1. First task category name from above goes here
– I have worked with contacting leads/people for X amt of years, at X company. Here’s an example of how I worked, my process, and the results of it:
– Additionally, I’ve also done Y type of works, with Y company.
– Additional details
– Additional examples

2. Second task category name from above goes here
– I have worked with contacting leads/people for X amt of years, at X company. Here’s an example of how I worked, my process, and the results of it:
– Additionally, I’ve also done Y type of works, with Y company.
– Additional details
– Additional examples

3. Thrid task category… etc (as many categories as applicable)
——–
IMPORTANT NOTE: 40-50% of applicants do NOT read the instructions and send very poor proposals. If your proposal is one of those it WILL BE IGNORED.

Watch this video on how to create a GOOD PROPOSAL

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