outsource virtual assistant Archives - Virtual Latinos

10 Ways Virtual Assistants Can Help Property Managers Succeed

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Working as a property manager requires being capable of addressing a variety of issues at once. While one property faces requests for repairs to structural damage after a storm, another property may need trash removal scheduled, while a third is in need of routine maintenance after being vacated by the previous tenants.

With so many responsibilities to handle, a property manager can become overwhelmed by the more time-consuming, day-to-day tasks, interfering with their ability to do their job effectively. Hiring a virtual assistant can allow you to shift your focus from trivial, routine duties to those most worthy of your time.

How Virtual Latinos Can Help Your Property Management Company

Though working remotely, virtual assistants can handle the same workload as in-person assistants, without the need for office space. However, our virtual assistants go a step further. As one of the top virtual assistant companies, we take care to pre-screen all our applicants to ensure they are qualified for the position. Only 7-8% of our applicants make it into our Virtual Latinos community, and only 2-3% become agency certified. Those selected are educated professionals, tested, and ready to help you get a leg up in the business.

We are prepared to help you find a virtual assistant perfectly suited for your needs. However, you might be wondering how adding an assistant to the team can actively help you improve your business.

What Can A Virtual Assistant Do For A Property Manager?

Our assistants are skilled and flexible and can be placed in a variety of positions to help streamline your operation. Here are just a few of the things one of our assistants could do for you:

1. Handle phone calls
Spend less time answering phone calls. Our assistants live in countries like Nicaragua or Mexico, with very minimal time difference from the US and can handle minor questions, prioritize important requests, and schedule callbacks when necessary.

2. Book property viewings
Keep your properties visible by allowing assistants to handle booking, ensuring you get as much exposure to potential tenants as possible.

3. Maintain a social media presence
Nowadays, prospective renters often turn to social media to find properties in their area, and they are far more likely to engage with an active site than one that is seldom updated. Assistants can keep your social media sites updated with fresh content.

4. Increase points of interaction
Employing a dedicated virtual assistant allows you to expand the ways in which someone can contact your company, such as through a live chat on your site or direct messages on social media pages.

5. Offer bilingual services
In an increasingly multicultural world, it is crucial to be able to effectively communicate in multiple languages. Our assistants are fully fluent in English and Spanish, and they can help clients navigate the intricacies of contract language in a renter’s agreement.

6. Schedule routine maintenance
Though some maintenance operations may require more involvement, routine repairs can easily be handled by an assistant.

7. Handle bookkeeping
Assistants can provide basic accounting services to ensure your staff is taken care of.

8. Process bills and invoices
Get organized by allowing an assistant to keep track of the various contractor and maintenance worker invoices, and stay ahead of your payments.

9. Gather information
Given the nature of their work, virtual assistants can note trends in the types of questions and feedback received. This can, in turn, help you optimize your website or make changes to the information your company provides online.

10. Keep track of renters’ status
In addition to recording responses online, virtual assistants can also maintain a record of the various renters’ statuses, ensuring all rent and fees are paid on time, then sending out late payment notices when necessary.

Other Advantages Of Working With Virtual Latinos

Not only are our services top quality, but they are also extremely affordable. Because of the differences in the cost of living in various countries, a young professional living in Ecuador can earn a stable income at a much more affordable rate for US employers. In fact, our virtual assistant services are 40-75% less costly than those who do the same job in the US, and 30-50% less costly than US freelance marketers or in-house employees. The money saved can then be invested into rising property values.

Looking to save money and improve the quality of your services? We’d be more than happy to help you hire a virtual assistant today and give yourself the time you need to focus on what really matters.

How A Virtual Assistant Can Help You Manage Your Ecommerce Store

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4 Steps to Hiring a Virtual Assistant Can Help You Manage Your eCommerce Store

When you first started your ecommerce store, you were likely managing every aspect of the business, from fulfilling orders, responding to customer queries at all hours, scheduling and managing social media posts, and keeping track of stock. There are many things that make being a small business owner gratifying but being in charge of it all isn’t one of them.

Whether you operate a sole proprietorship or have 10 employees or more, a virtual personal assistant can help. VAs offer an extra set of “hands” without the extra legwork associated with having an employee.

How to Hire a VA for Your Business

No matter what your small business is or how busy you are, you need time to keep it moving forward and growing. If you are looking to hire some help, a VA could be a perfect and affordable solution. Here’s how you hire your own virtual assistant for your ecommerce store and earn back some of those precious hours in your day.

Step 1: Decide What You Want Your Virtual Personal Assistant To Do

First, make a list of what you want your virtual assistant to do. Will they take on general tasks such as order fulfillment, customer service, or social media management? Or do you require a virtual assistant for more specialized tasks such as marketing, video production, project management, or digital advertising? Specialized VAs require less training, but generalized VAs can help take on repetitive tasks and free up more time in your workday. To determine which type of VA is right for you, spend some time documenting all the tasks you want to outsource, and the types of outcomes that you want your VA to achieve (for example, if hiring a VA to increase sales, what sales targets do you want them to reach?)

Step 2: Create a Job Description

To hire a virtual assistant right for the job, you will need to create a job description based on the types of tasks you wish to delegate. A job description includes:

  • Information about your ecommerce store (i.e., your target customer, the industry you target, what you sell, etc).
  • Desired level of experience, education, and skills
  • An outline of duties and key responsibilities
  • Specialized apps, tools, or software that the VA will be required to use (i.e., CRM systems or proprietary applications, WordPress, etc).

Step 3: Hire Your Virtual Personal Assistant

Once you have a job description outlining roles, responsibilities, and key qualifications, it’s time to do the hiring! At Virtual Latinos, we have two main ways of connecting with the perfect assistant for your needs:

  • Go through our agency. Create an account, fill out a short questionnaire outlining your needs, and let our experienced team find you the perfect virtual assistant. We’ll review your requirements and find the right assistant for your needs. We take on the interview process and choose the top 2-3 candidates for the job, letting you have final approval. Once hired, you will manage your assistant, but we provide ongoing support.
  • Hire through our Virtual Latinos directory. Sign up for our directory and browse assistants through filters like experience, key credentials, and certifications. Get in touch with them via our simple email system, and interview them like you would any other employee. Once hired, you manage them as long as your Virtual Latinos membership is active.

Our assistants are located all over Latin America, from Argentina, Costa Rica, or Mexico.

Step 4: Manage Your Virtual Assistant

Once hired, your small business virtual assistant can help you maintain any aspect of your business that you require. To keep the relationship beneficial, we recommend managing your employee with:

  • Periodic performance reviews. Using the job description and outcomes you designed at the beginning of the process, determine if your virtual assistant is meeting the expectations you have.
  • Resist the urge to micromanage. Small business owners can fall into the habit of wanting to control everything but remember this is why you hired a virtual assistant! Relax and let your new small business virtual assistant take off some of the load.
  • Schedule regular check-ins. Use easy communication tools like Slack to check in with your virtual assistant and see how they’re doing and what they plan on tackling for the day.

Call Virtual Latinos to Learn More About How to Hire a VA

A virtual assistant can help you manage several different aspects of your ecommerce store. To learn more about our process and how our virtual assistant can help lighten your business load, contact us.

3 Tips For Productively Managing Your Remote Team!

Tips & How To's

Leverage These 3 Tips for Managing Your Remote Team

Remote work is more than just a fad. As the COVID pandemic continues to sweep the globe, many experts predict that remote and virtual work will only increase in popularity, even after workers are allowed to return to the office. Employers are increasingly discovering that remote teams are often more productive. However, effective management of these teams is essential. To make the most of your virtual assistant(s), we recommend applying the following tips to effectively manage your remote teams:

1. Schedule Regular Check-Ins

There are a few different ways to check in with your remote virtual assistant, even if they’re located in Peru. Several tools can help you communicate readily with your virtual assistant, such as Slack, email, and phone. However, face-to-face interactions can also be helpful. We like tools like Google Team Hangouts and Zoom. Virtual check-ins:

  • Lead to more effective troubleshooting. When you and a virtual assistant are tackling a business task, problem-solving is much more effective face to face compared to email.
  • Create better non-verbal understanding. While Slack can be an effective form of communication, it can also be impersonal. Video platforms like Zoom can help you connect better with your virtual assistant, even if they’re located in Honduras.

Regular communication over multiple channels is essential to make sure your team is meeting your expectations. Even the best virtual assistant will benefit from direction and dialogue. Making your expectations known and tracking progress is crucial to the success of your remote team.

2. Have Measurable Objectives and Outcomes

To help your team stay on track and manage your own expectations, work to create measurable outcomes and objectives for your virtual assistant. For example, if your virtual assistant primarily helps with marketing, identify time-phased targets that they should be meeting (for example, gaining X more social media followers). Set your dedicated virtual assistant up for success by clearly delineating the tasks they are responsible for, why they are important, and make sure they understand how you will measure success. Define the scope of each task, desired deliverables, and the timeline for completing each task. This will help you all keep on track, even if you are working hundreds of miles apart.

At the same time, it’s also crucial to avoid micromanaging. It’s not possible to manage every aspect of your remote team’s work, and less stress is likely one of the reasons you hired a dedicated virtual assistant in the first place! Don’t focus on things like hours worked or online time. Focusing on outcomes and deliverables can help you manage the success of your virtual assistant and identify new tasks as necessary.

Step 3: Assure The Right Fit

Not everyone can work remotely with success. As such, it is essential to ensure that you have the right person for the tasks you are looking to fulfill. The best virtual assistant:

  • Has the ability to prioritize
  • Can readily adapt to new tasks and environments
  • Is collaborative
  • Communicates well
  • Is independent and self-motivated
  • Has superb organization
  • Is reliable
  • Has a result-oriented mindset, and;
  • A strong work ethic.

To succeed in a virtual environment, it is also essential for a virtual assistant to be tech-savvy. Remote work technology is rapidly evolving, and your business may also rely on proprietary applications, customer relationship management software, and website software. It is essential to find a virtual assistant who, even if they don’t have relevant certifications, is open to learning about new ways of working. To discover these qualifications when hiring a virtual assistant, try holding interviews over multiple channels like email, Zoom, or Slack. Using a multitude of methods can help pinpoint a virtual assistant’s skills. Email, for example, can test their writing ability and responsiveness, while video chatting can determine a candidate’s level of non-verbal communication and cultural fit with your needs.

Find The Perfect Remote Worker With Virtual Latinos

Remote workers are productive and help you run your business more effectively. Whether you are looking for someone to take on general administrative tasks for a specialized assistant to help with marketing or sales or need help with payroll, we have an assistant who can help. Using our Virtual Latino directory, you can browse by certification, location, and more. Our virtual assistant agency can also help you find the perfect candidate for your needs. Our virtual assistants are located all over South and Central America, including countries like Peru, Mexico, Venezuela, El Salvador, and more. To learn more about the services we offer, please contact us or read about our process.

Benefits Start-ups and Entrepreneurs Can Enjoy With a VA

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Why Hire a VA – Benefits for Start-Ups and Entrepreneurs

Budding small business owners have a lot on their plate and often manage every aspect of their business. If there is one area in which entrepreneurs and solopreneurs struggle, it is with the delegation of tasks and hiring of staff. With business constantly in flux, it can be difficult to know when to hire someone to take on a new role. When your business is still growing, scalability is essential, which is why more new small businesses are turning to virtual assistants.

What Is a Virtual Assistant?

A virtual assistant, or VA, is an external “hire” that can take on as few or as many business tasks as you require. Some hire VAs as independent contractors or freelancers, but business owners are increasingly turning to virtual assistant agencies for their hiring needs. With an agency, you pay a membership fee and have access to a database of fully vetted, experienced talent. If you don’t want to go through the hiring process yourself, an agency can help you find the perfect fit for your business.

As remote work increases in the United States and around the world, so does the popularity of virtual assistance. Entrepreneurs, in particular, can stand to save time and money with a virtual assistant. Find the help they need with a virtual assistance agency.

Benefits of Hiring a Virtual Assistant

A recent study found that, compared to hiring a full time employee with benefits, a virtual assistant can save entrepreneurs almost 80% on operating costs each year. The reasoning behind this is simple:

  • VAs are responsible for all their own operating costs, such as their workspace, equipment, and internet subscription.
  • VAs are scalable. You can hire them temporarily when you need their services or adjust hours per week based on demand.
  • Save money on training, recruitment, and retention. Hire a virtual assistant based on the skillset that you require. Also, hiring near-shore represents lower costs than hiring US-based VA’s

What Can a Virtual Assistant Do For Your Small Business?

A virtual assistant can help you tackle any business task, based on the skillset that you require. Some small business owners hire a dedicated virtual assistant to manage one aspect of their business, such as social media management or project management. Others hire VAs to take over repetitive or general business tasks such as stock tracking, order fulfillment, or customer service. Hiring a virtual assistant is not only scalable but means you are able to fulfill any task that you require. When you hire a virtual assistant through an agency, you have a hassle-free recruitment process, the agency helps you find and interview top applicants for you to decide which is the best fit for your business.

Ways a Virtual Assistant Can Help You Free Up Time In Your Workday

An affordable virtual assistant can not only help save your business money, but it can also free up more hours in your workday, allowing you to focus on innovation. Use a virtual assistant:

  • To collect data. Your customer relationship management (CRM) software, social media channels, and email produces a lot of data that can lead to insight about your customers. Your VA can help identify trends through data collection that helps your business thrive.
  • To manage your inbox. Answering emails 24/7 can be exhausting, especially when your business is in its infancy. Put a VA to the task of answering email inquiries on your behalf, while sending high importance or sensitive inquiries for your personal review.
  • To manage your calendar. Networking is essential for any new business owner. A virtual assistant can help you identify and enroll in networking activities and manage your itinerary along the way, from airfare and hotel to recommended restaurants.
  • To take over your social media. A consistent social media presence is essential to your business success, and a virtual assistant can help craft posts and bulk schedule their publication. Be sure to find a virtual assistant with specific experience with social media, content creation, and other relevant skills.
  • Creating newsletters or other forms of content creation. A virtual personal assistant can help you craft content for your email subscribers or even send out handwritten holiday cards.

Find a VA to Help Your Business

The point of a virtual assistant is to free up time in your workday. Hiring help virtually can be completely scalable and affordable – a must for budding businesses. If you are looking to expand your business but don’t want to commit to a full time hire, a virtual assistant can be the perfect solution. Find your perfect virtual assistant by skill set, certification, or any other qualifications you require. Going through an agency helps ensure that you have fully vetted, qualified talent whenever you need it. Our virtual assistants are fully trained, vetted, and ready to help from locations like Ecuador, Guatemala and the rest for Latin America. To learn more about how Virtual Latinos can help your business grow, contact us.

3 Basics of Outsourcing in the Real Estate Business (and Why to Consider a Latino VA)

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How Latino Virtual Assistants Prove to Be Important in Real Estate

Imagine if, as a real estate agent, your primary job was just to sell properties. No hours spent every week managing online marketing and social media, no scheduling cleaning services, photographers, or landscapers, no booking all of your property showings on your own. If that makes it sound like your life could get easier overnight, that’s because it can. Outsourcing all this work to a real estate virtual assistant would give you just that, so you can turn your focus to where it’s best concentrated: selling.

If you have the opportunity to hire virtual assistants as a real estate broker or agent, it is highly recommended that you do so. They can streamline your business for you and provide true growth potential on many different fronts. If outsourcing some of your workload is starting to sound more enticing, there are three big basics you should consider, going in.

The 3 Big Basics of Outsourcing in Real Estate

1. Identify which of your daily, weekly, or monthly tasks could be outsourced. This may be a matter as simple as figuring out which aspects of your agency do not need to be handled by a licensed real estate agent. For example, a real estate virtual assistant could manage your social media, marketing, client scheduling, landscaping, or other service coordinating, in addition to any number of other activities.

Why hire a virtual assistant from Latin America for your outsourcing?

    • We offer fully bilingual services. At Virtual Latinos, our entire team is fully bilingual. This means they are also able to reach out to a wider range of clientele in the real estate world. Most real estate agencies have a high percentage of clients who speak Spanish. Imagine being able to better engage with and serve a whole new demographic, overnight. A virtual assistant from Latin America can help you achieve that.
    • Latin American professionals working remotely are generally in your time zone. This is a huge benefit that most overseas virtual assistants are unable to offer to real estate businesses in the US. When you work with real estate virtual assistants working remotely from Costa Rica, Mexico, or Peru, time changes are simply not an issue. It ensures the virtual assistants from Virtual Latinos will always be available during your “normal” hours of operation. This means that we are always ready and able to handle any day-to-day real estate tasks that need tending to.
    • The majority of the experienced virtual assistants we work with through Virtual Latinos have spent significant amounts of time in the United States. This speaks directly to their firsthand understanding of American English, and common business practices here, in addition to the nuances of everyday life. In other words, they are uniquely aware of the differences in property types, like condo vs. loft, for example. Our virtual assistants have the necessary experience, not just scripts and theory, to inform their real estate skills.

2. Consider using specific workflow software for coordinating with your virtual assistant. There are many options available for real estate workflow software. Other, more general workflow software is also available, which can help simplify all your communication with your virtual assistants, rather than using texts, emails, and other types of messages on separate platforms to try to coordinate efficiently on a daily basis.

Latin America and the United States share many values, in business, technology, education, and otherwise. When you hire a real estate virtual assistant through Virtual Latinos, you can be assured that they not only understand the culture of the US, but that they’re also familiar with the technology. 90% of our virtual assistants have university degrees, making them among the most tech-qualified in the world. If you need suggestions for workflow software, for example, our virtual assistants can provide you with recommendations tailored specifically to the needs of your agency. They are professionals, after all.

3. Determine the best means to hire a real estate virtual assistant.

Not all virtual assistants can both meet the needs of a real estate agent and do it in two languages. The virtual assistants at Virtual Latinos are able to provide bilingual real estate services in digital marketing, content creation, social media platform management, reception, booking, and scheduling, among many others. Virtual Latinos can help you expand your agency’s reach in ways you may have not even yet considered.

Virtual Latinos can help you find the help you need to conduct your real estate business more efficiently and in fewer hours. Contact us today to invest in a real estate virtual assistant.

Spotlight on Guatemala

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Few countries in the world can boast of the same rich history and culture as Guatemala. Once the cradle of the Mayan civilization, it has long-standing art, music, textile, literary, agricultural, and architectural traditions, among others. The many sacred Mayan sites preserved in the dense jungle are a driving force growing tourism in Guatemala; some sites receive nearly half a million visitors each year. Indigenous textiles, woven with vibrant colors and often embroidered by hand, are some of the most sought after in the world.

Although much of Guatemala’s history and traditions are rooted firmly in the past, modern technology is also an enormous part of everyday life for a considerable portion of the population. For example, Guatemala has the largest economy in Central America, and its growth has been steady but slow. With a GDP that’s still substantially smaller than most countries in the global north, it’s no wonder that so many young professionals are turning to remote work for companies in the United States.

What Are Some Benefits for Virtual Assistants Working Remotely From Guatemala?

Better PayScale, Across the Board

The pay scales in the United States are frequently more than double those found in Guatemala. For example, this means that a university-educated professional living in Guatemala City would make more than twice as much working remotely for a US-based company. It’s a smart, professional decision.

Remote Work Saves Time

As in the United States, doing remote work in Guatemala saves people time by sparing them sometimes lengthy commutes. Traffic congestion is a real problem throughout Guatemala, but especially in the cities where most professionals reside. Working remotely means that people can reclaim hours of their day, rather than being stuck in traffic jams.

Compensation in a More Stable Currency

With the US dollar being one of the more stable currencies globally, it’s a logical choice for professionals to make.

Professional Development

Dedicated virtual assistants working remotely from Guatemala also can develop connections in the international market and utilize their English skills regularly. This kind of experience is difficult for many professionals to acquire otherwise.

More Time With Family

Family throughout Guatemala is highly valued, and working remotely gives professionals more time to spend with their loved ones.

For many virtual assistants, working remotely offers the perfect combination of advantages. Flor Ganzaro, who works remotely for Virtual Latinos, has nothing but praise for her experiences working with US-based companies. She says,

Just a month after I started working for my client/employer, I was promoted to a new position, which has implied new learning, new challenges, and a huge satisfaction to know that my work is being appreciated. … I have nothing but gratitude and appreciation for the opportunity of working for Virtual Latinos. If anyone is fluent in English, looking for a safe and legitimate form of online work, whichever their set of skills, I encourage them to put aside any fears and insecurities; they can find a great job opportunity.

How Does Hiring a Virtual Assistant in Guatemala Help Your Business?

When companies decide to hire virtual assistants, it’s also a decision to hire quality professional assistants who can ease many of the burdens of everyday operations. In short, if it can be done remotely, a dedicated virtual assistant can do it.

What Sort of Tasks Can a Virtual Assistant Help Perform?

  • One standard function of virtual assistants is to manage a company’s social media. From posting to responding to comments, even creating marketing campaigns, our virtual assistants have you covered in the social media world.
  • Virtual assistants regularly take over phone duties, making and answering client calls as well as making appointments.
  • You can finally unburden yourself from emails when you hire a virtual assistant, as well. They can help with email inquiries, digital newsletters, invoicing, and more.

Many cultural similarities exist (from business to family values) between Guatemala and the United States, owing to their intertwined histories, which makes the partnerships between virtual assistants in Guatemala and US-based companies particularly beneficial. Additionally, they’re usually working in the same time zone, which makes coordinating that much easier.

Here’s what one client of Virtual Latinos had to say:

I needed someone who could answer questions and help customers and hired from you guys; that’s what the VAs do; they do their work and took that work away from me, which is why we hired them, so yes, they are helping us achieve our goals. – Ian Einheiber, Highlevel, LLC

More and more companies are going the way of hiring a virtual assistant from Latin America because it just makes sense. Contact us today to get started!

Here’s How the Bookkeeping Industry Can Benefit From Latin American Values

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Why You Should Leave Your Bookkeeping to Virtual Assistants from Latin America

Most businesses and non-profits, whether large or small, would benefit from outsourcing their regular bookkeeping tasks to a dedicated virtual assistant. Bookkeeping is just one of the many reasons that people hire virtual assistants these days, and those numbers are only growing as more and more remote work is being done around the globe. In fact, Latino virtual assistants are especially poised to assist you with your business’ daily needs, bookkeeping, or otherwise. Shared values between the United States and Latin America make the partnership easy, efficient, and natural.

How a Latino Virtual Assistant Can Help With Your Bookkeeping

Here are just some examples of what a virtual assistant can help you with:

  • Payroll. Imagine being able to pass the administrative work of doing payroll off to a virtual assistant each week. A virtual assistant can handle payroll for you, freeing up hours of time, on a regular and on-going basis.
  • Invoicing. Gone are the days when small business owners have to do all their own invoicing. Virtual assistants are experienced in many bookkeeping skills and can even help you to automate your invoicing process.
  • Data Entry. Financials are important to keep organized, and a virtual assistant can help you do just that by helping with a variety of data collating and data entry of any kind.
  • Management of accounts payable and accounts receivable. A bookkeeping dedicated virtual assistant can easily manage these important accounts for you remotely.
  • Organization of tax documents. Take the stress out of taxes when you hire virtual assistants who can get all your tax documents organized and categorized for you ahead of time.
  • Budgeting. A virtual assistant can not only help you to establish a budget but help you stay within it, on a regular basis. This saves you not only time but money, too.
  • Inventory. Virtual assistants can help you to analyze your inventory to help you better track it.

The hand-picked virtual assistants that we connect our clients with at Virtual Latinos can provide you with administrative support for most of your bookkeeping needs and a whole lot more. Our virtual assistants share many of the same values and understanding as to the US-based businesses they work with, which makes them especially qualified to assist you in operating and growing your business or brand.

Here are the top 5 values that Latino virtual assistants can bring to your business:

  1. Our professional virtual assistant team is entirely bilingual, meaning they can better engage with a wider range of personnel you may staff, in addition to increasing the potential clientele you can reach. Imagine being able to engage with a whole new demographic. A virtual assistant from Latin America can help you achieve that.
  2. The US and Latin America share a lot of the same core values in business, education, and culture. Our bi-cultural virtual assistants understand the culture of the US much better than any of their overseas virtual assistant counterparts. This means less time with onboarding, among many other tasks, which ultimately keeps things moving along at a more efficient pace for all parties involved. Furthermore, 90% of our virtual assistants have university degrees, making them among the most qualified in the world.
  3. Virtual assistants working remotely from Latin America are generally in the same time zone as your business, which offshore virtual assistants can’t offer. Coordinating with virtual assistants working remotely from Ecuador, El Salvador, or Mexico is simple. This also means that Latino virtual assistants will always be available during your business’ normal hours of operation to handle any daily issues that may arise along the way.
  4. Many of the pre-vetted virtual assistants that we partner with at Virtual Latinos have spent a significant amount of time in the US. This means that they understand, firsthand, the nuances of American English, how business is typically conducted, and the particulars of everyday life. Our virtual assistants have experience, not just theory backing their skills.
  5. In addition to bookkeeping, our virtual assistants can provide you with bilingual services in digital marketing, content creation, social media platform management, reception, booking, and scheduling, among many other administrative tasks. Virtual Latinos can help you expand your business or brand’s reach in ways you may have not even yet considered.

Virtual Latinos is the leader among virtual assistant companies. Virtual Latinos is the first virtual assistant company dedicated to Latinos, and can find you the assistance you need to do business more smoothly in the new and changing global economy. Our virtual assistants can also help you do that in more than one language. Contact us today to invest in a virtual assistant for your brand.

A Snapshot of Mexico: Your Gateway to Successful Nearshoring

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Why Mexico Is a Prime Source of the Best Virtual Assistants in the Americas

Mexico is one of the fastest-growing economies in Latin America and home to some of the most beautiful scenery in the Western Hemisphere. The United Mexican States are home to nearly 125 million people and the country’s GDP has steadily climbed since 2016. Visitors can enjoy an incredible range of amazing places to see and interesting things to do, from exploring the coastal Mayan ruins at Tulum to relaxing on the beaches of Cancun and Playa del Carmen along the Gulf of Mexico and the Caribbean Sea. Mexico is an undeniably beautiful country that has continued to grow rapidly in many ways.

One of the best things about Mexico is the diverse range of rapidly expanding industries. For US-based businesses, this means many opportunities to expand into territories and captivate new audiences more easily thanks to bilingual, highly vetted, and easily accessible support. If your organization could use the help of a Latino virtual assistant, hiring a virtual assistant from Mexico could be a gateway to many new and surprising opportunities for your business.

Why Hire a Virtual Assistant from Mexico?

Many opportunities for outsourcing virtual assistant services exist all over the world, but many American companies encounter common difficulties when working with offshore companies far from the US. Mexico not only shares time zones with most of the United States, but Mexican business values are very similar to those held by American businesses. This makes it much easier for top virtual assistant companies employing Mexican virtual assistants like Virtual Latinos to provide dedicated virtual assistants to companies in the US with minimal onboarding time.

A virtual assistant from Mexico will be familiar with United States business norms and conversational trends, so it will be easy for your new virtual assistant to start coordinating with your team, your partners, and even your customers. Virtual assistants from Mexico are also incredibly engaged with their work, taking full advantage of their ability to work from home to balance their professional and personal lives:

“I love working at Virtual Latinos because it is an authentic project, with ethics, that cares about its assistants and is always there for us. It’s also given me the opportunity to continue to develop my professional career from anywhere. It provides me the flexibility to combine my work as a VA and as a mother of three children. Every day I am more grateful, happy, and proud to be part of Virtual Latinos.” -Yelia, Virtual Assistant from Mexico for Virtual Latinos.

“Virtual Latinos gives me the opportunity to work from home and be more productive. I love deciding my schedule and from where I work. Jaime is really involved in every project, you won’t feel like you are on your own, he’ll coach you from the beginning, so you can feel comfortable from the very first day.” -Pepe, Virtual Assistant from Mexico for Virtual Latinos.

These are just a few examples of how virtual assistants from Mexico can be some of the best virtual assistants your company ever hires. They understand American business practices, hold similar values, work in an agreeable time zone that enables easy coordination with American companies and their clients, and truly enjoy the work they do. Bilingual virtual assistants can also open new doors for companies breaking into Spanish-speaking communities or markets in Latin America.

Investing in a Virtual Assistant from Mexico Can Help Grow Your Business

If you’re wondering how to hire a virtual assistant from Mexico to assist your company with a wide variety of business-critical tasks, it’s as easy as contacting Virtual Latinos for an in-depth explanation of all the various ways a new virtual assistant based in Mexico can assist your organization. One of the benefits of working with a virtual assistant based in Mexico is the close proximity to the US. This affords your organization with easier travel options, close cultural relations, and in-depth familiarity with US norms, pop culture, and social trends.

Trust Virtual Latinos to Provide an Experienced Virtual Assistant from Mexico for Your Business

Business professionals in Mexico and the United States have much in common, and many American companies turn to outsourcing to help them solve gaps in their operations in a cost-effective manner. However, looking too far outside the US and trusting an offshore outsourcing company comes with a host of potential frustrations.

Choose a closer option, and work with some of the best virtual assistants on this side of the world by trusting Virtual Latinos. We have a wide network of experienced and highly vetted virtual assistants working from Mexico, Honduras, the Dominican Republic, and throughout Latin America that can help your company grow with added confidence. Contact Virtual Latinos today to learn more about the virtual assistant services we offer.

A Guide on How to Hire and Manage Virtual Assistants

Hiring

Looking to hire a Virtual Assistant?

Hiring virtual assistants and managing them can be really difficult to handle if you don’t establish clear guides and steps to follow for making the process run at its best.

Sure, they are cost-effective which is very convenient for your business, but, what is it that makes it tricky to handle?

Well, let’s see a few reasons:

a) You’re hiring people with different works habits
b) You’re hiring people you’ll have to manage from a distance
c) You’re hiring people you haven’t met face to face

See what I mean? But don’t worry, luckily for you, in this guide, we’ll be sharing with you 5 main practices to hire and manage your newly hired virtual assistant or virtual assistants team.

1) Do I need a virtual assistant?

In order for you to answer that question, we give some ideas on what key points to consider:

* Why do you need a virtual assistant?
You have specific tasks that you know someone could help you with, or, you have specific tasks that you know you shouldn’t be doing yourself so you can have more time to focus on your core business functions.

*Do I have the budget?
By analyzing your finances you’ll help yourself to have a clear scenario on how your costs and expenses are and see if you can incorporate hiring a virtual assistant on your annual budget. It’s better to do it that way in order for you to understand your business costs in general rather than just defining a budget every time you hire a virtual assistant.

*Where do I hire my virtual assistant from? Analyze the pros and cons to make the right decision

Here we provide just a few points to consider:

Pros – less expensive, flexible hours, you can hire them for a short amount of time if it’s just for a specific project.
Cons – different timezones, different cultural approaches, no quality of work.

After considering all of these points, you may be starting to realize why a Latino Virtual Assistant is the best option for you and what advantages a Latino Virtual Assistant has compared to other VAs from abroad.

2) What type of virtual assistant do I need?

This will be defined according to the type of tasks you want them to do. Here at Virtual Latinos, we can provide you with virtual assistants who perform many types of services.

* If you need help on tasks related to answering emails, booking trips or meetings, answering phone calls, inventories, placing orders, etc, then you’ll mostly need a General Virtual Assistant (Administrative/Executive Virtual Assistant, Customer Support virtual assistant).

* If you need help on tasks related to Digital Marketing, Video edition, Graphic Design, Sales, Real Estate, Property Management, etc, then you’ll need an Expert Virtual Assistant (Accountants/Bookkeepers, Community Managers, Digital Marketers, Content Creators (Bloggers, Copywriters), Traffickers,etc.)

3) Time to hire!

When you reach this point, this is the main question you have to ask to yourself now: Do I want to hire on my own and do all the work required to hire someone? or do I want someone else to do all the hiring process for me?

Well, that depends on many factors, but luckily for you, here at Virtual Latinos we got you covered and we offer you the two options to hire:

a) You do all the hiring process on your own by selecting and hiring the VAs from our Directory, or,
b) You can hire through our Virtual Latinos Agency and let us do all the process for you, helping you save a LOT of time with the guarantee of knowing you’ll get the best applicants for your business needs and goals.

4) Start working with your virtual assistant.

The following are the most important suggestions that we, as experts, consider are very important when starting to work with your new virtual assistant:

* Define tasks and provide training.
Now you have a new member of your team. You have to make sure they know why you hired them and what they need to do. For that, proper onboarding and training is the key. There you’ll fully explain your new VA about your project requirements, expectations, deadlines, tools you use daily for communication, time tracking, and task management among others.

* Organize / Document your Processes
In order to make things efficient, you must get used to the idea of creating documentation for your corresponding tasks’ procedures. This is done by creating SOPs (Standard Operating Procedures). SOPs gather all the information about the steps on each operation on your company that your new virtual assistant can have as a reference and part of his/her training. SOPs will help you ensure that if you or anyone in your company isn’t able to work, the company can still run as instructions are already built there for people to take over and also avoid miscommunications and failure to comply with determined procedures.

* Set up daily check-ins and a constant schedule for meetings with your virtual assistant.
This is a great tip that will make you keep your VA really in constant communication with you and from there, build, and achieve confidence and a strong work environment.

If you let your new virtual assistants know, from the beginning, that they have to communicate, then you’ll have a huge percentage of achieving a successful work routine. Our suggestion for daily communication is using an Instant Messaging tool such as Telegram or Whatsapp. In that way, you can establish that your VA checks with you when they start and when they finish their working hours and also give a brief summary of their daily progress.

Now, regarding the scheduling of meetings, we highly suggest to do them every two weeks, where you can catch up, talk about goals, strategies and also provide feedback for both of you on how you can improve. By doing this periodically, you’ll get to know your virtual assistant a lot better, both of you will get more comfortable working with each other and understanding the way you work better.

5) Make them feel valued and supported.

Besides letting your new virtual assistant know about your business, it’s time to also build trust, camaraderie, try to include them in your company’s culture just like your regular employees.

Show them that you care about their professional growth too by giving them quality projects, providing all the resources for them to perform at their best. Make payments on time. Be a trustworthy leader. Do constant follow-ups on their work so that they feel you care about how they’re doing and if you are being communicative and clear enough with what you want them to do.
Once you have done all of this, be sure that your virtual assistant will be working happy and will be willing to keep working with you and create a longterm lasting work relationship that will definitely benefit you both.

Conclusion

I know what you might be thinking right now, it might seem like a challenge to hire a virtual assistant in the beginning, right? especially if you haven’t done it before, but don’t worry, by achieving all of what we have suggested here, be sure you are all set and ready to feel confident in doing a good job on hiring and managing a virtual assistant. Just remember, everything starts with you:

  • Asking yourself, why do you need a virtual assistant? What are the key points to consider before hiring one?
  • After defining your budget for affording a virtual assistant, now you must know what type of virtual assistant you need. Remember to consider the tasks you want them to do for you.
  • Ok, you know what type of virtual assistant you’ll need, it’s time to hire!
  • You have hired your new VA, good! Now, it’s time to start working with them. Which first steps will help you start in a successful way?
  • Finally, now it’s time to know the person behind the desk, understand their needs, make them part of your company’s culture, make them feel included.

I, as the Customer / VA Success Manager here at Virtual Latinos, really see closely how everything that we’ve shared here has actually built successful work bonds while working virtually. Part of my job is to make sure you and your new VA work on this, together, make this a really growing and satisfying experience for you both. So, find out why choosing us is the best decision you can make for hiring a virtual assistant today!

Answers From Our In House Expert: Why Should I Choose a Latino Assistant Over Other Options?

Tips & How To's

Our In House Expert Lists Four Reasons Hiring a Virtual Latino Assistant Will Benefit You

Anyone who has operated a small business is well aware of just how many daily tasks are necessary to achieve success. Between financial reports, accounting, hiring, payroll, scheduling, client meetings, and client communications, it can often seem like you don’t have time to sleep at night, let alone get started on the tasks that will actually grow your business. Worse, attempting to be a jack of all trades often leads to the other half of the old adage, “master of none.” In other words, spreading yourself too thin on too many tasks has the unfortunate effect of making you less effective in your efforts on each one.

It’s a scenario all too common for entrepreneurs and other business owners, and one that often has unfortunate consequences: 20% of small businesses fail within their first year; that figure grows to a full 50% by year five. While the reasons vary from poor customer outreach (14%) to an inadequate team (29%), it’s clear that attempting to handle everything yourself does not bode well for the future of your business. For that reason, more and more small business owners are recognizing the value of hiring a virtual assistant.

What to Consider When Hiring a Virtual Assistant

A virtual assistant can help you with any of the daily tasks of doing business – from managing customer communications and handling administrative duties to providing customer support, sales, marketing, and much more. What’s important is that you assess your strengths, your areas of need, and then determine which tasks you’ll benefit from outsourcing to a virtual assistant. Then, you’ll be able to focus on the key ventures that will help you grow your business.

While there are a number of purported top virtual assistant companies in existence, however, it’s essential to choose a legitimate, quality business. When Jaime, our in-house expert, was first starting his own marketing company, he decided to outsource some of the administrative tasks to a virtual assistant; upon a recommendation from a friend, he hired an assistant from the Philippines – a decision that had unfortunate consequences. The virtual assistant had relatively poor English skills, was all but unreachable during North American business hours, and provided almost no return on our expert’s investment. Although we’re aware this doesn’t happen to everyone working with Filipino VAs, it does happen to many (including various existing Virtual Latinos clients).

From this experience – as well as his subsequent, much more successful experiences with hiring Latin American virtual assistants, our expert has agreed to provide his insight regarding how to hire a virtual assistant as well as why you should choose a Latino virtual assistant for your outsourcing needs. Consider these recommendations when making your final hiring decisions:

1. Time zones make all the difference

As Jaime learned the hard way, utilizing a virtual assistant halfway around the world can have some unfortunate consequences; hours of operation differ wildly from those of a North American business, such as in the US or Canada, and you or your customer base may not be able to reach your virtual assistant during operating hours. Conversely, Latino assistants live and work within the same time zones as you do, allowing you full access to develop internal relations, address productivity, provide customer outreach, and more. Better yet, the entire Virtual Latino team is located in the same few time zones, allowing excellent cross-communications via phone, email, or video conferencing.

2. Excellent English skills are non-negotiable

Our experts stress the importance of full English proficiency for any virtual assistant you hire. Besides the obvious advantages of hiring an assistant with fluent, non-accented English to aid in your most crucial client or customer service communications, it’s essential to ensure your virtual assistant reads and writes English flawlessly and can adapt to English-language tech in the virtual age. Virtual Latinos hires only highly English-proficient assistants so that each can handle tasks such as cold calling, sales, tech support, customer service, blog writing, marketing, lead generation, general administrative, and more with ease.

3. True bilingualism is a selling point for your business

With over 85% of US businesses relying on Spanish-language employees to conduct business with America’s growing Spanish-speaking population, it’s crucial to recognize the importance of the business you stand to gain by including Spanish-speaking support options. While proficient in English, Latino virtual assistants can easily switch to Spanish if required in the operations of your daily business. According to Jaime, “Being fully bilingual is an opportunity for businesses to offer Spanish services – having someone who speaks both fluently and clearly is important.”

4. Consider the cost savings

While Jaime’s first Filipino virtual assistant experience was a costly failure, yours doesn’t have to be. In fact, Virtual Latinos offers significant cost savings compared to hiring a US-based assistant. For qualified virtual assistants based in the US, the going rate is $25 an hour on average. If you compare pricing from $5 USD/hour for a Latino assistant, you see a 30 to 80% discount even compared to US minimum wage, which is a huge factor to consider!

Virtual Latinos Is Your Source For Quality Virtual Assistants

Recognizing the benefits of outsourcing some of your daily tasks of business is the first step towards shifting your focus towards activities that will grow your business and hiring the right assistant is the second. Ensure your success with Virtual Latinos – our skilled, fully bilingual and English-proficient assistants from locations like Mexico, Guatemala, and Puerto Rico provide you with expert services at an affordable rate. Contact us today to learn more about how we can serve you.

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