outsource virtual assistant Archives - Virtual Latinos

5 Problems Real Estate Companies Have and How Virtual Assistants Can Help

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What Are the Top 5 Problems Real Estate Companies Have?

There are few things more frustrating than knowing exactly what it is that you need to get done to achieve the next level in your business and not being able to find an obvious way to execute it. We all know more or less exactly what we need to do in order to make more money as a real estate agent: you have to know the territory, you have to fill out the loans and contracts, you have to get more potential homebuyers in the door, and you have to manage to fit all this into a 24-hour day.

With some good help, you could easily increase your ROI and spend more time closing sales and less time doing paperwork. So, let’s explore how real estate virtual assistants can help you get to that future.

1. Getting People in the Door

Your day-to-day when you’re at your best should be closing deals, showing houses, and making sure that you’re ready to face whatever unexpected challenges the day throws your way. But for that to happen, you have to make sure that you’re getting people in every day and that those people are actually serious about buying a house. It doesn’t do you any good to waste your day talking to people who are just looking when there’s someone around the corner ready and excited to buy what you have.

2. Customer Service and Initial Sales

When it comes to reaching out to customers and addressing their concerns and questions, the well can be truly endless. One particularly needy client or one incommunicado client can eat up hours of your day and cause stress that takes years off your life. By having your virtual assistant fielding your calls, you can save yourself those headaches and those countless hours while also giving your customer the sense that they are always important and that you or someone in your office is always available.

3. Scheduling

Making certain that you get to every single appointment and finding time for every single appointment is an eternal struggle for a realtor. In addition to being able to help you out with all of your marketing and communication, a virtual assistant can help you get to where you need to be when you need to be, managing your calendar to ensure that you’re never over-booked or under-booked.

4. The Eternal Mountain of Administration

If you’re thinking of getting virtual help, administrative duties are probably the first priorities on your mind. The hundreds of little details build up quickly in any business and can clutter your desk and your schedule.

5. Becoming Fully Independent

Perhaps less a problem, and more of an aspiration, many realtors eventually want to open their own business and be fully independent if they are not already at this place in their careers. However, it can be extremely difficult getting to this place with all of the extra day-to-day tasks and costs of running a real estate business. With more traditional modes of business, it can feel like being fully independent is always just out of reach.

To hire a full-time employee, you have to take care of so many additional costs and have on hand a whole additional person’s salary every month. In short, to break out independently, you need to already have the kind of cash you’d make from breaking out independently. It’s a catch-22.


How Can Virtual Assistants Help Solve These Problems?

In real estate, there are so many time-consuming tasks that can eat into your bottom line and your potential to grow. Hiring a real estate virtual assistant can help you deal with all of these extra tasks, so you can focus on the more important parts of your business.

Virtual assistants represent a middle ground between bringing on someone full-time locally at a higher cost and attempting to go it alone and shouldering every bit of labor that would take. Virtual assistants are readily scalable to the amount of work you need and the cost you can afford. They are also less expensive than traditional labor, as you don’t have to pay all the expenses associated with hiring a full-time employee yourself.


What Are Some of the Tasks That Real Estate Virtual Assistants Can Perform?

Real estate virtual assistants can help a business in so many ways. While each business and situation is unique, a real estate virtual assistant can perform any of the following tasks and more.

Marketing Research and Execution

One of the most essential virtual assistant real estate services is marketing. By completing market research, your virtual assistant will help you to get the most relevant leads for your buck. VAs can also take the brunt of following up on these insights by taking over the task of converting them into email and social media marketing campaigns, dramatically increasing your reach.

Graphic Design

A lot of real estate agents also have their virtual assistants take over the management of the graphic design for their materials, which allows you to have timely in-house documents and ads drafted up rapidly by someone who’s integrated with your on-the-ground projects. An assistant with graphic design experience can help give your social media, website, and other documents a polished look.

Social Media and Website Coordination

We’ve all seen those poor, neglected websites that are so out of date that it makes you question whether the business is serious about their work. We’ve also all likely seen those situations where something is shared to Facebook but not Twitter, or the Instagram or YouTube channel but nothing else. A virtual assistant can help to maintain uniformity and coordination across your social media platforms and your website to present a unified front that your customers can trust.

Cold and Warm Calling

A huge amount of time goes into responding to warm leads and cold calling new potential buyers. If you agree on a script and tone with your virtual assistant, that entire set of tasks can vanish overnight for you, changing your practice from hunting down ghosts to only having your time filled by pre-qualified candidates who are ready to move forward with showings and negotiations.

Follow-Ups: One of the Most Powerful Tools

Many business owners find that they have trouble getting around to every follow-up with every client, despite how valuable that call really is. A virtual assistant can take over that responsibility for you, helping you finalize details on an interaction that really takes it to a proper close.

Keeping Timelines Organized

A good VA will ensure that all of your deals are on track from intake to closing, keeping clearly visible calendar dates not just for your meetings and appointments but also the paperwork and contracts that need to be signed and dated at each point in the process. There is no reason to leave these things to chance, and there is nothing worse than missing out on a big deal because of a missed deadline or detail somewhere along the way.

Travel Planning

A virtual assistant can also make sure that travel to and from properties with cushion time is factored into your scheduled appointments. A good VA won’t just plop an appointment across town onto your lap and think that they’re doing a good job. They’ll factor in drive time, lunch, and any refueling or packing that needs to happen to get you from point A to point B. No more speeding to make certain that you get to appointments on time — you can rest easy knowing that someone is looking out for you.

Loan Paperwork

Realtors and clients alike have to very carefully fill out the paperwork to make sure that funding is available in a timely way for closing. Virtual assistants fill this role, clearing out one of the most critical tasks from your schedule and letting you move on to the next client as your VA finishes up the paperwork.

Bookkeeping

Nothing is worse than coming in at tax time to confront your own disarray that has accumulated over the year. A virtual assistant can actively take your accounting documents and receipts and get them organized before you ship them off to the accountant, turning your tax filings into a ship-and-send affair, as opposed to an extended battle between you, a calculator, and a huge raft of receipts.

Filing and Data Entry

Making sure that all of the documents for each of your clients are neatly buttoned up and available is a huge weight off of your shoulders. Nobody wants to have to alphabetize each client, make sure that each attachment finds its way into the appropriate folders, and track things down when they aren’t there. A virtual assistant will not only do this for you but can enter data off of your personal notes and other documents into spreadsheets and programs so that you have access to all your information at the press of a button.


What Are the Benefits of Using a Real Estate Virtual Assistant?

When you hire a virtual assistant for your real estate business, you’re sure to see many benefits. No matter what type or size of real estate business you have, a virtual assistant can free up your schedule. That freedom means you can focus on your clients and the parts of your business that you want to grow.

Having a virtual assistant takes some of the workload off your plate. Less work means that your business can be more successful, you can find more clients more easily, provide better customer service, and you’ll be able to scale your business more quickly and easily, serving more clients and bringing in more profits. And even better, with a virtual assistant handling the day-to-day tasks for you, you can enjoy a better work-life balance. No more feeling overworked or cutting into your family or personal time with the minutiae of running your business.


Are There Any Downsides to Using Virtual Assistants in Your Real Estate Business?

As with any service, you’re going to get what you pay for. Far too many business owners of all kinds expect far too much of their virtual assistants on a low budget. If a business expects cheap help, it will likely get lower-quality work. A cheap virtual assistant for realtors can be more of a headache than a help, so finding the right balance between cost and competence can be a real challenge if you don’t know where to look. Virtual Latinos has found a way to provide high-competence virtual assistants with real estate experience for a price that keeps both parties happy and profitable.


Hire From Virtual Latinos for Your Real Estate Company

Virtual Latinos lets you hire VAs from Latin America, where the cost of living is much lower, so it doesn’t cost as much to keep the people helping you out healthy, whole, and enthusiastically ready to assist with your business. Latin America shares deep cultural understanding and geographic adjacency with the rest of the North American real estate market.

Our virtual assistants also have direct experience working directly with people in the U.S. and Canada and are in the same time zones. This means that, unlike other virtual assistant services that might not be on your work schedule, our agents know how to help you and are awake at the same hours as your clientele.

So, if you’re ready to take the next step towards elevating your real estate business to the next level, reach out to us to schedule a call, and let’s see how we can get you a virtual assistant for real estate success!

5 Pro Tips on How to keep your virtual assistants motivated

Tips & How To's

Are you looking for ways to motivate your VAs and keep them happy?

At Virtual Latinos, our goal is to create long-term relationships between our Clients and our virtual assistants. We know how much time and money you’ve invested in training and teaching your VA about your business and how it works, getting them to be more productive, and keeping up with their tasks.

We want VAs to be a part of your team and your growth for the longer term.

There are many ways to keep your virtual professionals motivated, so we’ve created a list of perks and benefits we suggest and that you may consider offering to your VA or team of virtual assistants:

    1. Give them a Raise: Any raise you want to give to your VA will go 100% to them, Virtual Latinos will not take any additional commission from this. There is no limit on how much you can increase your VA’s rate. An economic incentive is always a good way to keep your VAs motivated with their daily tasks.- Pro tip: Clients who offer a raise, usually give a $1 to $2/hr raise.
    2. Offer Bonuses and Incentives: You can offer your VA a bonus based on their metrics, productivity, and others. In case you don’t know, 100% of the bonuses you award to your VA will go to them, Virtual Latinos will not take any additional commissions from bonuses or raises.- Pro tip: Bonuses can be offered up to once per month. Our existing clients have given bonuses that range from $50 to $2,000.
    3. Consider offering paid time-off or vacations: We all need some time for ourselves to recharge and rest. Another way to motivate your VAs is by offering them paid time off. You can decide if you want that time off to be on certain holidays or a specific number of days off depending on their seniority. It’s up to you, we’re super flexible. Although paid time-off is optional, it’s a good idea!- Pro tip: The majority of our clients offer Christmas Day and/or New Years Day as a paid day off. While a few offer 5-10 days of paid vacation (1-2 weeks).
    4. Offer some simple perks: Coffee, snacks, paid subscriptions such as (Spotify, Netflix), gym memberships, etc, are always a good way to pamper your VAs. You can get as creative as you want! This is a good way to keep people happy.- Pro tip: Our internal team at VL gets a yearly stipend to pay for Coffee, snacks and some, based on their years of work with our team, get a paid subscription of their choice.
    5. Send them some of your branded merchandise: You can also send them any promotional items you may have to make them feel part of your team. This may include t-shirts, notepads, mousepads, keychains, pens, etc.- Pro tip: We, Virtual Latinos, have sent 350+ T-shirts and mousepads to every country represented by our VAs, and have distributed them to our VAs. Additionally, we sent special boxes with additional swag to our internal team of 20+ VAs. Check out the photo of what we sent them.

These are just some ideas for you to consider, offering benefits to your team is not mandatory, but as we’ve experienced ourselves at Virtual Latinos, ensuring a long-lasting relationship with your VAs depends on how appreciated they feel within your company, especially if they are doing a great job!

We practice what we preach, all of our team members are working remotely in different parts of the US and Latin America and we offer a benefits package to each of them based on their tenure and role.

Our goal is for your VA to feel part of your company, and an appreciated team member working towards the same goal… Your success!

If you are interested in offering some of these benefits to your virtual professionals but don’t know where or how to start, Contact us today to find the right virtual assistant benefits package.

Consider Hiring a Virtual Assistant from Ecuador

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All About Ecuador

Ecuador is by far the greatest when it comes to being an environmentally diverse country. This beautiful country is situated in the northwestern part of South America and holds a rich, storied history. The first scientific expedition that took place to determine the circumference of the earth was based in Ecuador, in an expedition led by a Frenchman named Charles-Marie de la Condamine. Ecuador also possesses a rich cultural heritage, as evidenced by its relationship with the Inca Empire.

Exports of Ecuador

Early on, Ecuador was identified as a major exporter of Panama hats. These hats are well known as the hats that were worn on the Panama Canal by work crews. They were made of straw and were a popular purchase by traveling gold seekers. Ecuador was also a major exporter of agricultural products such as cocoa, certain types of flowers, petroleum, and bananas.

The Population of Ecuador

The current population of Ecuador is 17,847,533. This makes up 0.23% of the total world population. We rank as the 67th largest country by total population.

History of Ecuador

Throughout Ecuador’s history, it has been faced with different challenges, including political and economic problems. There have been periods of long-lasting military rule, economic ups and downs, and unequal distribution of wealth.

Ecuador of Today

However, today Ecuador is still a hot spot among world travelers. Its tourist industry is extremely important to the financial success of the country. Two major cities bring in travelers from all over the world. The first of these is Quito – the capital city, located in the gorgeous Andean Highlands in the northern part of the country. The other famous city is Guayaquil, which is a vibrant port city that attracts visitors partly due to its location on the west bank of the Guayas River.


Ecuadorian Values

As Ecuadorians, we value ourselves as good, righteous, and civilized people, and we refer to ourselves as Ecuatorianos (-as). The cultures of the native people of Ecuador go deep and vary across the country. The similarities fall within the spoken language and societies.

Ecuadorians take pride in their food customs and celebrations. We use fresh ingredients to prepare soups and dinners consisting of fish, grains, and local vegetables. Alcoholic beverages such as beer and wine are used to celebrate special occasions.


Ecuadorian Work Ethic

Have you ever visited Ecuador? The vibrant and beautiful country is a very diverse area. Ecuadorians are quite lively, and have an incredibly strong work ethic. Their strong community values make them excellent workers, at an affordable wage. They value others, are very honest, detail-oriented, and give everything 100% of their efforts. Their professionalism is bar none; Ecuadorians make exceptional workers.

In addition to their professionalism and skills, hiring a remote worker from Ecuador helps more than your business. Hiring a virtual assistant or remote worker from Ecuador can be life changing for an individual or family. The economy in Ecuador is not as giving as that in the United States. There are many low income areas, and many families struggle to make ends meet. Hiring an Ecuadorian means you will not only meet your business needs at a very affordable price, but also provide a remote opportunity for workers who need it. This gives Ecuadorian workers an opportunity to earn a higher salary, while enjoying a flexible, remote work environment.

Virtual Assistant Highlight: Jen

Meet Jen – a dedicated Virtual Assistant in Ecuador. Her favorite part of being a successful VA is that she can work independently, which allows her to manage her time to include spending time with her family and being physically active. When asked to describe her most rewarding experience since working as a VA, she states, “The amazing family that I’ve come to be part of is the most rewarding experience I have since I started working here at Virtual Latinos. Everyone is always helping each other, and even though we are working from our homes, it feels like we’re actually there when we talk and chat.”

Jen’s experience with working with Virtual Latinos has been a positive one as well. She feels deeply respected and welcomes their constructive feedback as a way to gain more experience and improve herself.

A Review From Jaime

“Hello, I am Jaime Nacach, founder of Virtual Latinos. I had the pleasure of interviewing Jen, one of our most dedicated VAs from Ecuador. It only took a minute to realize that I was dealing with a diamond in the rough. Jen is brilliant and an amazing addition to our team. She began her career without a lot of business experience, but her eagerness to learn new things and challenge herself to do things that may have once been out of her comfort zone makes her a valuable VA. She is warm and personable in nature which is contagious among everyone she meets and works with. Jen is just one of our many gems within Virtual Latinos. If you allow Virtual Latinos to help you find a VA, we can promise you will be connected with someone just as lovely as Jen. Reach out today and see for yourself.”


Benefits of Hiring a VA From Latin America

Let Virtual Latinos help you find the perfect VA from Latin America. Virtual Latinos can help provide support at an affordable rate to small businesses. There are many benefits to working with a Virtual Assistant from Ecuador:

  • Hiring a Virtual Assistant will save you money
  • Hiring a VA will save you time
  • Virtual Latinos have experts in many fields
  • Hiring a Virtual Personal Assistant can help promote the growth of your business
  • Hiring a Virtual Assistant will keep your clients happy
  • Virtual Latinos can connect you with both English- & Spanish-speaking VAs

Work With Virtual Latinos

If you are considering hiring a virtual assistant from Latin America for your personal use or small business, let Virtual Latinos connect you with an experienced, professional assistant. Our database consists of the most talented, hardworking, motivated freelancers who are looking to expand their client base. Reach out today to grow your business with a virtual assistant from Latin America.

5 Email Marketing Tools Your Virtual Assistant Can Learn & Manage

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5 Email Marketing Tools and How Your Virtual Assistant Can Manage Them

As the world constantly changes, it can be hard for business owners to feel like they’re keeping up when it comes to marketing. Marketing is one of the fastest-changing industries in the world, with tactics, trends, and algorithms constantly in flux. Despite these changes, digital marketing has dominated the industry for many years, and though the details may change, the benefits of moving marketing efforts online have not.

Email marketing is one of the most widespread and cost-effective tools when it comes to digital marketing, and many businesses thrive while using it. However, many business owners find it difficult to stay on top of email marketing efforts, making them less effective. Here are some tips and tools to help make email marketing seem easier and four ways that a virtual assistant can be a valuable part of the digital marketing strategy.


Why Email Marketing Is Crucial

Though it’s been around for several years, the concept of email marketing is misunderstood and misused by many business owners. This method is incredibly powerful and really is an easy way to boost a small business. These are just a few benefits:

  • It’s cost-effective and creates a great return on investment. Email eliminates the need for paper, postage, stamps, all of the expenses needed to create a regular newsletter or advertising campaign. Yet, it has the potential to bring in as many or more customers. The ROI is exponentially higher.
  • You can expand your client base. Email can reach all areas of the world so that you can connect with potential customers from anywhere you’d like. Even if you don’t want to create an international base, you can attract local customers who wouldn’t otherwise respond to other forms of marketing.
  • Increased connection with your clients. Through email marketing, you can connect with your clients in real-time. This allows you to answer questions, form relationships, and become an active part of your customers’ lives. The more they come to expect your correspondence or newsletter in their inbox, the more they’ll consider themselves loyal customers.
  • It’s easy. With email marketing automation, creating emails does not have to be a full-time job. You can create your content whenever you’d like and then automate it when sent to your email list. No need to remember when to send or figure out the best times – it’s all taken care of.>

If you aren’t taking advantage of the low-cost, high-reward practice of email marketing, there is no time to waste. Every moment you aren’t utilizing this technique, you are losing money.


5 Email Marketing Tools You Should Use

There are many options online for help with your email marketing efforts. It can be confusing to blindly search for the right site, especially when it feels like they all do different things. Here are some that Virtual Latinos recommend:

LemList. This is a wonderful tool for cold-emailing new clients or reaching out to those who are not yet on your email lists. The company offers fantastic support, and their services help you to grow your client base.

Automizy. Automizy is incredibly easy to use and inexpensive to run. This is a great overall platform and is beginner-friendly. It is what we at Virtual Latinos use for our email marketing efforts.

Active Campaign. This site provides email services, along with CRM or customer relationship management. CRM is a great tool if you are trying to determine which of your marketing efforts are pulling in new clients and building relationships that are not yielding significant results.

MailChimp. MailChimp is a great starting point, especially for small businesses. As long as your email list is under 2,000 people, the service is completely free. It is also the most recognized email marketing tool, and that reputation indicates a strong understanding of online marketing.

MailShake. MailShake is very similar to LemList, but offers some different features at a more expensive starting price. MailShake, like Lemlist, is one of the innovators for cold-email outreach campaigns that allows you to send emails directly from G-mail/Gsuite.

There are many other email marketing tools that your virtual assistant can use. Even though it is much easier to market via email, these efforts do still take time. Luckily, we have a solution for that too.


Hire a Virtual Marketing Assistant Through Virtual Latinos

When you’re strapped for time or feel stretched thin, even the concept of running an email marketing campaign can seem impossible. At Virtual Latinos, we hire vetted virtual assistants who are highly trained in marketing programs such as the ones listed above. Hiring a virtual assistant of any kind can be beneficial to your business, but choosing a virtual marketer can really bring in profits and give you peace of mind about your company’s advertising efforts. Here are some ways that a virtual marketer can help:

  • They can assist in choosing the right tools. All email marketing sites are a little bit different. If you don’t know a lot about the marketing industry, it can be hard to tell the difference. A virtual marketing assistant will be able to help you decide which platforms will work well for your unique business.
  • They can create templates. Even if you want to manage your email content yourself, your virtual marketer can help you create templates that effectively relay your information and make it easy for you to create a professional-looking email newsletter with the content that you write.
  • They can create content. If you don’t know what kind of content to put in your email marketing notes, a virtual marketing assistant has the expertise to help you create quality content.
  • They can add images to your created content to make it more visually pleasing and ready to send.
  • A Virtual Marketer can help you schedule and manage your campaigns.

These are just a few of the benefits of having a virtual marketer, and their marketing tasks can be tailored to fit whatever you need for your business.


Contact Virtual Latinos

To hire a virtual marketing assistant who can help bring your digital marketing efforts to the next level, contact Virtual Latinos. No one provides more consistent, reliable, highly trained virtual assistants than Virtual Latinos. Call us today!

5 Tips to Fully Integrate Your In-House Employees With Your Remote Virtual Assistants

Tips & How To's

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As we look ahead to 2021, it’s easy to question what the world will look like in the upcoming year. While COVID vaccinations give hope of the pandemic ending, many large businesses such as Twitter and Target opt to continue working remotely indefinitely. Other businesses are not being so cautious, slowly reopening offices and storefronts around the country. Whatever your company chooses, it’s worth considering what integration of in-house employees and remote virtual assistants will look like. During the time of remote work, it’s likely that your remote virtual assistants and internal employees worked fairly seamlessly. Because all of your business existed online, it was likely easy for everyone to work together because they used the same platform. Now that things may begin to shift again, it’s time to start formulating your plan of action when employees begin to come back to work in person. There are a few simple tips to make this transition easier and use all workers to their full potential.


1. Schedule All Team Meetings

Scheduling virtual meetings that include everyone on staff is a great way to unify and organize your two groups of people. Because many of our virtual assistants are in Latin American countries such as Belize and Argentina, these meetings will likely have to occur at least partially online. However, even a mixed media meeting can create a sense of kinship and help your team check in with each other regularly. Regular meetings can:

  • Encourage brainstorming and idea creation among staff members of any position.
  • Make your business feel more personal. Though online tools are great for everyday use, they don’t exactly inject humanity into daily tasks.
  • Help you stop problems before they happen. When given the space to voice concerns, you may find that a staff member mentions an issue that would have become serious if left unchecked.
  • Lead to innovative strategies. If given a chance to problem-solve together, your team may find ways to be more efficient and work more reliably.
  • Foster a sense of community and reliability. If staff members feel like they are on a team, morale goes up, and turnover goes down.

2. Be Extra Communicative

Because your in-house employees and your outsourced latino virtual assistants might be using different platforms and have distinct tasks, it’s imperative to give extra information and detail when making assignments. Let your in-house employees know what your virtual assistants are in charge of and vice versa. Be clear about who is responsible for which tasks and where to go for extra help. Make team roles and email addresses accessible to everyone on the team. These types of communication strategies have multiple benefits, including:

  • Fewer questions asked of the wrong people.
  • Your staff is empowered to take charge of their position.
  • Collaboration can happen between departments when needed.
  • Knowing who’s on staff creates a sense of community.
  • It’s easier for employees to ask others for support on large projects if they know who on staff can help them.

Creating a staff directory with as much information as possible is a key step in blending your in-person and virtual staffs.


3. Include Everyone in Communication

With online culture, it’s easy to send information to small groups of people rather than the entire staff. The days of staff-wide memos and conference room meetings are dwindling, and there are times when it’s not possible or feasible to gather everyone together. When using virtual assistants or virtual personal assistants, this is especially true. There is no way you can have your assistant from Brazil join an in-person meeting. However, including everyone on your daily updates or emails can be a great way to make your staff feel unified. Hiding information in exclusive Slack channels does not.


4. Plan Regular Team Bonding Opportunities

While holding in person team bonding activities may not be currently possible, it is a great time to start planning future in person events that can take place when it is feasible. Incorporate regular virtual team bonding events into the work schedule in a few ways. Choosing non-work-related activities provides an organic team building experience, which is likely to translate into a stronger team bond. Activities such as online happy hours, chocolate tastings, virtual pasta making events, or virtual games based on classic TV shows like Jeopardy, or Family Feud, all bring virtual staff closer despite not being able to meet in real life. This will strengthen bonds between outsourced virtual assistants and your in house team.


5. Prioritize Combined Staff Training

Staff training is key to maximizing the return on your company’s greatest asset – your employees or contractors. Over the past year, the way employees work has evolved. With that evolution, the necessity for training staff to adapt to newly merging work styles has also emerged. Staff training must now become more collaborative in nature. By making training programs interactive, they provide a social-learning experience that is beneficial to both onsite and remote workers. One of the benefits of having virtual assistants on your team is that they already possess many of the soft skills you will need to access for training team members who are new to virtual working environments. Virtual assistants can offer insight on ways to stay engaged and motivated while working virtually. Their strengths can help your team maintain high productivity levels in hybrid work environments.

Virtual assistants can utilize their experience with remote learning to develop content such as live streams and interactive blog posts. They can also host question and answer sessions during training. Having remote and in-house team members exchange information during training builds leadership skills and supports team engagement. By incorporating more virtual training and staff development methods into your business training model, you provide more flexibility to workers on-site and for those who work remotely.


Why Virtual Latinos

When it comes to a sense of community and kinship, Latin American cultures have the process down. It’s part of the culture to be genuine and friendly with coworkers and hold our communities close. If you’re looking to foster a stronger sense of community while still needing a virtual assistant, let us know. Our staff is fully vetted, completely professional, and bilingual to boot. We offer virtual assistant services ranging from marketing virtual assistants to sales virtual assistants to virtual assistants for the healthcare system. No matter what your business or what you’re looking for, Virtual Latinos is here to help you create a stronger work environment, a deeper sense of community, and higher levels of productivity at your company. Don’t wait; contact us today!

How Delegating Your Email Management Can Benefit Work-Life Balance

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Being overworked is a familiar sight these days. It’s increasingly common to see a parent ignoring children, a husband on a date with his smartphone instead of his wife, or a stressed-out millennial using their bus commute to catch up on emails. It’s no longer weird or unexpected to work through the weekend or not take time to breathe and reset. Though this seems to happen with increased frequency, the consequences of neglecting to strike a work-life balance are depressing. No matter your occupation, family situation, marital status, or age, reaching a healthy equilibrium between your job and your home life is imperative to your overall health and happiness. However, it’s often hard to find this balance when your email is constantly full of time-sensitive messages. Sometimes taking a break seems more overwhelming than simply pushing through your inbox, no matter what personal activities you have to sacrifice. If this sounds familiar, it’s probably time to hire a virtual assistant.


Ignore Your Inbox

A dedicated virtual assistant can make your life easier in many ways, but a major asset to work-life balance is their ability to manage your email inbox. With so many projects and deadlines on your plate, emails can be a less-important distraction that keeps you from getting your work done while you’re in the office. This distracted kind of productivity leaves many workers feeling overwhelmed, as they are not accomplishing their tasks efficiently. Upon leaving work, the situation can feel even worse. Though many tasks are easy to leave at the office, email is an aspect of work that follows you around. With smartphones and constant notifications, it’s hard to ignore incoming emails with time-sensitive questions or business inquiries. By hiring top virtual assistant services to handle your email inquiries and inbox, you have more free time to finish your tasks during business hours and arrive home without thoughts of unfinished business or unanswered emails.


Why Email Management?

Again, the best virtual assistants for hire will help your business in numerous ways, so why is email so important? According to Forbes, email is a major out-of-office stressor for most millennial entrepreneurs and employees. Emails that seem quick to answer or inconsequential add up quickly, causing the majority of free time to be still connected to work. Not maintaining a work-life balance is linked to chronic stress, leading to medical problems such as hypertension, digestive issues, cardiovascular issues, and poor mental health. Maintaining healthy boundaries between work and relaxing is imperative to overall health and wellbeing. Hiring a virtual assistant to manage and maintain your email eliminates one of the prime culprits of a broken work-life balance.


Personal Benefits of Hiring a Virtual Assistant

Searching for a good virtual assistant is ultimately a selfless act. Though taking advantage of virtual assistant services benefits your company, more importantly, it has widespread and profound impacts on your personal life. Depending on your lifestyle, having a personal assistant leads to benefits such as:

  • More rest and quality sleep
  • Extra time for family and friends
  • Freedom to explore hobbies
  • Deeper personal relationships
  • A stronger sense of community
  • Fewer stress-related medical conditions
  • Better mental health

If hiring a virtual personal assistant to manage your email can have such profound effects with few downsides, why wouldn’t you hire one? It is impossible to work at your full potential when you’re overstressed and overworked. Nurture your personal life, so you are better poised to perform well in your job and make advances for your company.


Why Virtual Latinos is Right For You

When looking at top virtual assistant companies, it’s important to consider all your personal and professional needs. Virtual Latinos is the foremost agency for virtual assistants, giving you the perks of all other major agencies plus more. We pride ourselves on our diversity, with agents from El Salvador to Chile to Venezuela. Our Latin American foundation puts us in the unique position of being entirely bilingual, perfect for businesses and individuals with Spanish-speaking clientele. Due to Latin America’s proximity to the US, it’s easy to find an assistant in your time zone, eliminating a common outsourcing confusion. All our assistants are thoroughly reviewed and come highly recommended by our company. The vast majority of our assistants are college-educated, while their services remain significantly less expensive than competing agencies. We offer direct hiring options and agency-assisted hiring, so there are options to fit everyone’s preferences and comfort levels.

Why wait? Don’t waste another minute being less happy than you should be. Get your life back and take charge of your career with a Virtual Latinos virtual assistant today!

Why Follow-Ups Are Important for Maintaining a Good Relationship Between Clients and VAs

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Keep Your VA and Client Relationship Strong By Following Up

If you have a virtual assistant, you know the value of hiring a VA for your business. You might also have realized the importance of communication between you and your assistant.

Follow-ups are an important part of maintaining good communication with your virtual assistant and should be scheduled regularly, so they become a routine and comfortable part of your interaction. Follow-ups provide an opportunity for clients and VAs to share feedback, discuss goals and, and develop clear strategies for future success.


Schedule Follow-Ups with Your Virtual Assistant

A great way to avoid problems with your virtual assistant is to establish clear communication habits, and build trust is to make sure everyone is on the same page at all times. This can be achieved by scheduling regular follow-ups between you and your VA. It’s a good idea to schedule follow-ups frequently, especially:

  • After a work-related training or course
  • Upon completion of a large assignment or project
  • End of the quarter
  • End of the year

Reasons for Providing Follow-Ups

Providing regular follow-ups is a good idea when managing your remote employees. Having follow-up appointments with your virtual assistant builds trust, fosters client/VA understanding, and, most importantly, helps maintain and promote good performance. As an employer, you might think of yourself more as a coach and mentor to your employees than as someone who manages them. Making sure your virtual assistant feels heard and that they receive the proper support and guidance will motivate them to improve.

During follow-ups, you and your virtual assistant can discuss the elements of a project or task that you and your VA think went well, as well as the parts that went poorly. It’s also a great way for you and your VA to communicate your individual thoughts about what was learned and how best to move forward and tackle future projects most effectively.


Reinforce Employee Performance

Two major reasons for providing follow-ups are to maintain good performance and improve poor performance. This can be achieved through regular follow-ups in several ways:

Post-Project Follow-Ups

Providing feedback on a recently completed task or project reinforces good performance and lets your virtual assistant know what they did well and what you’d like to see more of. This is also an opportunity for your VA to provide you with feedback of their own about how they thought a project went, what challenged them, and how they think they performed.

Post-Training Follow-Ups

If you assign your virtual assistant a training or special course to complete, it’s a good idea to schedule a follow-up appointment afterward. This gives you a chance to hear what your VA learned and what they think of their newly acquired skills or knowledge. Together you can discuss how those new skills can be implemented in real-life and what support or resources your VA might need from you to do so.

Improving Performance

Follow-ups provide a great place to help improve performance and clarify goals and expectations. If you aren’t happy with the way a project was handled, initiating a follow-up soon after can help you reach an understanding with your virtual admin assistant and maintain a productive relationship. During the post-project follow-up, you can reiterate the specific project goals and how you think they were or were not met. Allowing your VA to share their thoughts here is also important. If you aren’t happy with how a project went, it’s a good idea to hear about it from your VA’s perspective. You can learn about areas they struggle with and help eliminate obstacles for improved performance in the future.

Building solid communication habits between you and your VA is even more critical than with your face-to-face employees. Working short follow-up sessions into your schedule is a great way to ensure expectations and needs are met and understood by both client and VA.


Why Choose Virtual Latinos

When you’re ready to find a virtual assistant for your business, Virtual Latinos is the place to look. Virtual Latinos offers the top virtual assistant services on the market. Our highly trained marketing specialists work remotely from a variety of Central and South American countries, including Peru, Colombia, Venezuela, Guatemala, and more. Our virtual assistants work in American timezones , and all of the top virtual assistants who work for Virtual Latinos are Spanish speaking virtual assistants, and are bilingual. When you’re ready to jump-start your productivity and success by hiring your own VA, contact Virtual Latinos and let us get started finding your perfect match.

How to Prepare Your Business to Hire a Virtual Assistant

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What To Know Ahead of Hiring a Virtual Assistant

Is your business rapidly growing and requiring more of your time and effort? Do you catch yourself wishing you could find a qualified professional to assist you in everyday tasks? The best decision you can make for your business is to hire a virtual personal assistant. Virtual assistants perform a wide range of duties in a number of essential areas such as business administration, customer service, and marketing, freeing up your time and allowing you to concentrate fully on the important aspects of your business that only you can handle.

To find the best virtual assistant for your business, partner with the right company. At Virtual Latinos, one of the top virtual assistant services, we maintain a staff of talented, experienced professionals with an extensive range of skills and knowledge valuable in a number of industries. Our motivated, hardworking virtual assistants allow you to delegate responsibilities with the assurance that they will meet your standards. Consider the following advice on how to prepare when hiring a virtual assistant, then contact us to choose the best virtual assistant for you!


Determine Your Budget and Your Needs

The first step to take when you want to find a virtual assistant for hire for your business is to determine your budget and needs. Many variables come into play when deciding how much to pay a virtual assistant. Generally, more experienced virtual assistants and certified marketing virtual assistants will cost more than less experienced VA’s or non-certified marketing VA’s.

Compared to virtual assistants in the US, hiring virtual personal assistants from Virtual Latinos is 40-75% less expensive. We offer two methods of finding a virtual assistant – hiring assistants through our Agency program tends to cost a few more dollars per hour than hiring specific virtual assistants from our Directory. However, hiring through the agency offers more support from our professionals, resulting in less work for the business owner. Consider allowing our professional team to find the perfect assistant for your needs. Check out the Virtual Latinos post on how much you can expect to pay a virtual assistant to get an idea of how much to pay for hourly work through both methods, saving you even more.

When examining your budget, be sure to consider the value of the work a virtual admin assistant will be doing against the cost of employing them. You do this by determining your specific needs and calculating the value provided by the virtual assistant in terms of time and effort, as well as finances. To determine your needs, spend at least three days of your work week documenting every single task you complete. Whether it’s emailing clients, posting on social media, or updating bookkeeping, keep track of everything. Then divide this list into four distinct categories:

  1. Tasks you don’t have time to do.
  2. Tasks you don’t want to do.
  3. Tasks you don’t know how to do.
  4. Tasks that only you can do.

Ideally, you should only have to focus on the fourth category. Inspect this list to see which tasks would benefit from the help of a virtual personal assistant. Consider which ones you could fairly easily teach another person and expect satisfactory results.

Next, determine the value of these tasks by comparing them with a reasonable benchmark. Any recurring tasks, occurring daily, weekly, or monthly, that comprise, for example, less than $30 an hour can be outsourced by hiring a virtual assistant. Spending your precious time on mundane, less valuable tasks that you can outsource means spending less time on the tasks that can help you earn substantially more money.


Define Responsibilities and Expectations

Now that you know which tasks can be outsourced by hiring a virtual assistant, narrow down and prioritize them. This ensures you focus on the most productive tasks and leave things you can outsource to a qualified professional. Instead of spending hours every day checking your email or updating invoices, you can take time to meet new clients or strengthen your relationships with existing clients. This list of tasks can create a job description that you will use when you are ready to find the best virtual assistant for you.

Just as important as hiring a virtual assistant with the ability to complete job responsibilities is hiring someone who lives up to your professional expectations. You are putting part of your business in their hands, so you must choose someone with integrity and passion as well as proficiency. The employees in our top virtual assistant company are carefully selected from a wide pool of applicants, with only around 10% of applicants accepted into the Virtual Latinos community.

As you define these responsibilities, be prepared to have an onboarding process in place. Our unique assistants are highly skilled, but they don’t know the ins and outs of your business- yet! To ensure success with a virtual assistant, have a process in place to train and introduce your outsourced virtual assistant to your company’s processes and tools.


Choose the Right Company – Hire a Virtual Assistant from Virtual Latinos

For the best results, make sure you choose one of the top virtual assistant companies. The selectivity of Virtual Latinos is apparent when you consider the qualifications of our team. Ninety percent of our assistants hold a full year college degree, and all possess verbal and written proficiency in both English and Spanish. Many clients come to us for a bilingual spanish virtual assistant. We focus on marketing virtual assistants or those in other business-related fields. We also offer virtual assistants to cover several industries, including:

  • Property management
  • Real estate
  • Technology and software
  • Entrepreneurs
  • Non-profits
  • Retailers and wholesalers
  • Law firms
  • Accountants
  • Medical and healthcare

If you’re ready to make a smart decision for your business’s future, choose the experts at Virtual Latinos. Our virtual personal assistants offer flexible schedules based on your needs. They work throughout most Latin America, including Mexico, Costa Rica, Honduras, Ecuador, and Peru. Unlike virtual assistants working in Asia or India, the best virtual assistants work in your time zone, meaning they are available whenever you need them. Contact us today to see how you can hire a virtual assistant and take your business to the next level.

10 Excellent Time Management Tools to Improve Virtual Assistants’ Productivity!

Tips & How To's

Leverage These Time Management Tools to Improve Productivity

Virtual assistants are amazingly affordable assets that can drive the growth of businesses and organizations benefiting from their skills and flexibility. At Virtual Latinos, we staff a wide variety of fully bilingual spanish virtual assistants from all over the world, including Costa Rica, Peru, and Puerto Rico. With an impeccable work ethic and extensive professional backgrounds, all of our virtual assistants operate in American timezones.

To be successful, even the best virtual assistants must practice careful time management and adherence to strict deadlines. Fortunately, a number of time management tools are available that can help dedicated virtual assistants track all time spent on assignments and manage their schedules with ease. Some tools offer additional features as well, such as reports that summarize your average workload.


Popular, Effective Time Management Tools

Here are some of the most popular time tracking tools readily available to virtual assistants:

1. Clockify

Clockify is an entirely free tool that offers the ability to track your time using a timer, generate reports, and interact with other members of a team. Unlike many other free time tracking tools available, there is no limit on the number of users or projects. After your time has been tracked, Clockify also allows you to log it in an organized timesheet within the appropriate category. Billable hours can be easily exported if necessary.

2. Toggl

Toggl allows users to sign up for free in order to access their time tracking via Toggl Track. Featuring multiple modes of time tracking, including timer mode, manual mode, and calendar mode, Toggl offers a decent amount of flexibility. It also supports app integrations with many popular virtual assistant productivity apps. The free plan includes access to weekly reports. Upgrading to the paid plan unlocks additional features, including invoicing, budget planning, and billing assistance.

3. Time Doctor

While Time Doctor is a subscription tool, it does provide a 14-day free trial with no credit card required, allowing potential users to try it out before making a commitment. Time Doctor offers time tracking and payroll-related features and supports app integration for many popular virtual assistant productivity apps.

4. Hubstaff

Hubstaff is another subscription tool that offers a 14-day free trial, no credit card required. Features offered by Hubstaff include time tracking, user-friendly online timesheets with integrated billing, productivity monitoring, reporting, team scheduling, invoicing, and more. Hubstaff supports app integration with over 30 business apps.

5. WorkPuls

Workpuls is a subscription tool that allows users a 7-day free trial period. The tool is built around three core priorities: tracking, analyzing, and optimizing. This is done by offering time tracking, employee monitoring, and automatic time mapping. Features allow users to use the information collected to make improvements to their schedules, increasing productivity.

6. My Hours

My Hours is available as a free tool. The free version includes time tracking software with the ability to organize projects, track hours, and generate reports. Unlike many other free time tracking tools available, there is no limit on the number of projects, team members, or tasks. The paid version of My Hours adds the ability to handle invoicing and offers priority customer support. For those interested in the paid version, there is a 30-day free trial that includes product training.

7. Paymo

Paymo is free for individual freelancers, though it does offer a paid version for business accounts. The free version offers the ability to monitor tasks, manage clients, and track time, in addition to providing file storage. It is restricted to one user and allows for a maximum of three invoices.

8. TimeCamp

TimeCamp is a free time tracking tool aimed at increasing project profitability and productivity by generating reports. This includes unlimited projects and tasks, though the tool is restricted to a single user. There are several tiers of paid options available, which add support for app integration, export the reports, handle invoicing, approving timesheets, and more.

9. Harvest

Harvest is a tool that provides time tracking, app integrations, detailed insights and reports, invoicing abilities, and more. The free plan is fairly limited, allowing only one user and two active projects at a time. For those interested in the paid version, there is a 30-day free trial.

10. Tsheets

A completely free tracking tool Tsheets is designed with versatility in mind. In addition to time tracking, Tsheets also allows for invoicing, overtime alerts, and the creation of interactive reports and business insights. The tool supports app integrations with many popular virtual assistant productivity apps. There are several tiers of paid options available, which add the ability to manage time off, generate reports in real-time, and track project progress.


Take Advantage of Tracking Technology Today

While several of these apps offer a number of the same basic features, each is unique in terms of specific app integrations, the formatting of visual reports, and time tracking methods. Whether a virtual assistant prefers a minimalist interface when focusing on the task at hand or would benefit more from a sophisticated platform full of exciting add-ons, there’s an option for everyone. At Virtual Latinos, we encourage all of our virtual assistants to reap the benefits of these amazingly convenient, effective tools, empowering them to be even more successful at their tasks.

To learn more about Virtual Latinos and the top virtual assistant services we offer, contact us today!

Virtual Latinos Country Highlight: El Salvador

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Find Your Ideal Virtual Admin Assistant in El Salvador

El Salvador is a tropical, mountainous country in Central America, situated between Guatemala and Honduras. It is home to diverse topography and landscapes, each with its own unique specialties and resources. While surfers flock to the southern coastline, the central plateaus are devoted to farming and the mountains to growing coffee.

A long history of geographical and cultural turmoil, combined with a fiercely warm and loyal nature, have helped shape a generation of young professionals who are diligent, resilient, and well-equipped to overcome challenges and find creative solutions to problems. Salvadorans’ virtual assistants are fully bilingual in both English and Spanish and are committed to fostering an efficient and friendly working relationship with clients. Hiring a virtual assistant from El Salvador could help you transition your business to a more culturally diverse environment.


Why Do Skilled Salvadoran Professionals Want to Work Offshore?

Whether you are looking to hire a virtual admin assistant or a marketing virtual assistant, Salvadorans are invested in this type of work for a variety of reasons.

Opportunities for Professional Growth and Cultural Exchange

Virtual assistants from El Salvador value the knowledge and skills exchanged between them and their US clients. Salvadoran virtual assistants enjoy having the opportunity to learn and adapt to a new culture and expectations. “Well, it is always a bit difficult to adapt to the culture of another country, but in general, I feel that just as I am helping them in their projects every day, they help me to grow as a professional.” Says Luis Vides, a virtual assistant from El Salvador. Vides enjoys the opportunity to learn how business is conducted in the US and adjust to new standards. “Sarah and Terry are excellent bosses. They are there to correct or teach you always in a professional and very educated way, and that is very different from how things work in my country,” says Vides.

Work-Life Balance and Sense of Independence

Working remotely offers virtual assistants the opportunity to have a flexible schedule and to work from home without diminishing their sense of personal responsibility and achievement. Peter Ayala says he enjoys working as a virtual assistant because “I feel I’m my own boss! I’m the one responsible for things to be done, and the responsibility is the same as if I was at a local work from my country.”

Opportunity to Have a Positive Impact

Salvadoran’s are not only hard-working and adaptable. They are also intensely loyal and derive satisfaction from helping your business succeed. VA Peter Ayala says that one of the best things about his work is knowing that he has positively impacted his client’s business. He says, “…my work has a real impact over my client’s business, and if they are happy with the results, I feel at ease that a good job was provided! The best part of working as a virtual assistant is that you can support clients in different areas. When you manage to have a very good relationship with the client, you can help them to improve the internal processes of the company or business,” says Vides.


Why Should You Hire a Virtual Assistant From El Salvador?

Making the move to hire a virtual assistant can benefit you or your company in many ways. VAs from El Salvador are skilled in:

  • Managing Social Media and Social Media Marketing
  • Branding and Graphic Design
  • General Digital Marketing
  • Customer Support
  • Sales & Customer Reps
  • General Administrative Tasks
  • Managing Email and Automation
  • Blogging and Writing in Spanish and English
  • Web Design

Our VAs from El Salvador have an eye for detail and take pride in delivering great work. Alex Bass / Andra Vomir explain that their virtual assistant is “… detail oriented, emotive and really careful, attentive to make sure he’s doing everything correctly, very cautious in the right way, meaning that if he’s going to be diving into something he’s not actually very sure of, he’ll be careful enough to ask for clarification before so he has everything clear about what he’s going to do.”

Terry Berglund has used multiple virtual assistants from Virtual Latinos, and described the team as being “kind and cooperative”, and “good, useful, and interesting”. Terry stated that “It has been a good experience and the VAs hired are doing ok.”


Let Virtual Latinos Help You Find Your Perfect Assistant

Choosing Virtual Latinos gives you access to the best, fully bilingual virtual assistants from Mexico, Colombia, Peru, Puerto Rico, El Salvador, and many other Latin American countries operating within the same time zones as the US. Alex Bass / Andra Vomir described their experience with Virtual Latinos as… “Awesome, It has been really easy, well organized and it saved us a lot of time, and I don’t think that we would have hired anybody if there wasn’t this process that we were just let through.”.

Whether you are looking for a virtual personal assistant, marketing virtual assistant, or just a super-efficient (virtual!) sidekick, investing in a VA could be the best decision you’ve made all week. Contact Virtual Latinos to learn more about how it works and to find the perfect virtual assistant to help you grow your business.

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