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Answers From Our In House Expert: Why Should I Choose a Latino Assistant Over Other Options?

Tips & How To's

Our In House Expert Lists Four Reasons Hiring a Virtual Latino Assistant Will Benefit You

Anyone who has operated a small business is well aware of just how many daily tasks are necessary to achieve success. Between financial reports, accounting, hiring, payroll, scheduling, client meetings, and client communications, it can often seem like you don’t have time to sleep at night, let alone get started on the tasks that will actually grow your business. Worse, attempting to be a jack of all trades often leads to the other half of the old adage, “master of none.” In other words, spreading yourself too thin on too many tasks has the unfortunate effect of making you less effective in your efforts on each one.

It’s a scenario all too common for entrepreneurs and other business owners, and one that often has unfortunate consequences: 20% of small businesses fail within their first year; that figure grows to a full 50% by year five. While the reasons vary from poor customer outreach (14%) to an inadequate team (29%), it’s clear that attempting to handle everything yourself does not bode well for the future of your business. For that reason, more and more small business owners are recognizing the value of hiring a virtual assistant.

What to Consider When Hiring a Virtual Assistant

A virtual assistant can help you with any of the daily tasks of doing business – from managing customer communications and handling administrative duties to providing customer support, sales, marketing, and much more. What’s important is that you assess your strengths, your areas of need, and then determine which tasks you’ll benefit from outsourcing to a virtual assistant. Then, you’ll be able to focus on the key ventures that will help you grow your business.

While there are a number of purported top virtual assistant companies in existence, however, it’s essential to choose a legitimate, quality business. When Jaime, our in-house expert, was first starting his own marketing company, he decided to outsource some of the administrative tasks to a virtual assistant; upon a recommendation from a friend, he hired an assistant from the Philippines – a decision that had unfortunate consequences. The virtual assistant had relatively poor English skills, was all but unreachable during North American business hours, and provided almost no return on our expert’s investment. Although we’re aware this doesn’t happen to everyone working with Filipino VAs, it does happen to many (including various existing Virtual Latinos clients).

From this experience – as well as his subsequent, much more successful experiences with hiring Latin American virtual assistants, our expert has agreed to provide his insight regarding how to hire a virtual assistant as well as why you should choose a Latino virtual assistant for your outsourcing needs. Consider these recommendations when making your final hiring decisions:

1. Time zones make all the difference

As Jaime learned the hard way, utilizing a virtual assistant halfway around the world can have some unfortunate consequences; hours of operation differ wildly from those of a North American business, such as in the US or Canada, and you or your customer base may not be able to reach your virtual assistant during operating hours. Conversely, Latino assistants live and work within the same time zones as you do, allowing you full access to develop internal relations, address productivity, provide customer outreach, and more. Better yet, the entire Virtual Latino team is located in the same few time zones, allowing excellent cross-communications via phone, email, or video conferencing.

2. Excellent English skills are non-negotiable

Our experts stress the importance of full English proficiency for any virtual assistant you hire. Besides the obvious advantages of hiring an assistant with fluent, non-accented English to aid in your most crucial client or customer service communications, it’s essential to ensure your virtual assistant reads and writes English flawlessly and can adapt to English-language tech in the virtual age. Virtual Latinos hires only highly English-proficient assistants so that each can handle tasks such as cold calling, sales, tech support, customer service, blog writing, marketing, lead generation, general administrative, and more with ease.

3. True bilingualism is a selling point for your business

With over 85% of US businesses relying on Spanish-language employees to conduct business with America’s growing Spanish-speaking population, it’s crucial to recognize the importance of the business you stand to gain by including Spanish-speaking support options. While proficient in English, Latino virtual assistants can easily switch to Spanish if required in the operations of your daily business. According to Jaime, “Being fully bilingual is an opportunity for businesses to offer Spanish services – having someone who speaks both fluently and clearly is important.”

4. Consider the cost savings

While Jaime’s first Filipino virtual assistant experience was a costly failure, yours doesn’t have to be. In fact, Virtual Latinos offers significant cost savings compared to hiring a US-based assistant. For qualified virtual assistants based in the US, the going rate is $25 an hour on average. If you compare pricing from $5 USD/hour for a Latino assistant, you see a 30 to 80% discount even compared to US minimum wage, which is a huge factor to consider!

Virtual Latinos Is Your Source For Quality Virtual Assistants

Recognizing the benefits of outsourcing some of your daily tasks of business is the first step towards shifting your focus towards activities that will grow your business and hiring the right assistant is the second. Ensure your success with Virtual Latinos – our skilled, fully bilingual and English-proficient assistants from locations like Mexico, Guatemala, and Puerto Rico provide you with expert services at an affordable rate. Contact us today to learn more about how we can serve you.

The Growing Trend of Telehealth Options and How a Virtual Assistant Can Improve Your Healthcare Clinic Outcomes

Tips & How To's

How Hiring Virtual Assistants from Latin America Can Help Grow Your US-based Healthcare Business

Now more than ever, we see how global healthcare affects us all. Technology has brought us to the point where even doctors telecommute into patients’ exam rooms and emergency room beds. Imagine being a stroke victim in a rural area, with no on-call neurologists for 300 miles. A doctor can now teleconference directly into your room from a major city to help with your diagnosis and treatment. Patients are more than willing and able to accept this level of care from their doctors. Why shouldn’t we be utilizing virtual assistants just as much, if not more, for much less dire circumstances in health care?

All market reports seem to suggest that the need for virtual assistants in global healthcare is strong and only growing stronger, with extreme growth expected between now and 2028, particularly in the healthcare industries within the United States. Furthermore, with over 40 million Spanish speakers in the U.S., the demand for bilingual services is high and also only growing.

Here are some other trends we’ve identified suggesting the need for global healthcare offices to hire virtual assistants:

  • Multilingual support in health care tools for virtual assistants is increasingly necessary and relevant.
  • There is an increased focus on the development and implementation of conversational virtual assistant tools for ease of communication.
  • The demand for technologically-advanced solutions to our healthcare needs and issues is high.

All these trends indicate that hiring a virtual assistant, particularly in the healthcare field, is not only a smart move, but a prudent investment for health care businesses in the United States.

Benefits of Working with Virtual Latinos

There are many benefits of investing in Latino virtual assistants to improve the outcomes of your burgeoning telehealth clinic or one you plan to start. Here are a few to consider.

Bilingual, Multi-cultural Support for Your Service

All our virtual assistants are bilingual and multi-cultural. This means that our virtual assistants are uniquely qualified to translate among those realms – between patients and their doctors and nurses – who may not all have grown up within the same language or culture or may not talk about their health problems in the same way. This also has an overwhelmingly positive effect for your business, in terms of serving communities that have been historically underserved and misunderstood, which is enormous. It’s also just good business; you are able to reach that many more clients, effectively, organically growing your office.

General Administrative Support

Virtual assistants can do anything a person behind a computer in your physical office can do, without taking up space or resources. They can audit patient charts, establish new medical records, and even do digital intake. These are truly good effort and time-saving procedures to have in place, virtually. Having a virtual assistant who can do this, and in more than one language, only makes it a better investment.

Marketing Tasks and Announcements for your Healthcare Business

Most healthcare workers are concerned with just that: healthcare. There is no reason for most to know how to deal with marketing, promotions, or available services. This is one of the places that a virtual assistant can step in to promote your services. Trust our team to handle marketing. Virtual assistants can grow your business while you care for patients. Updating social media and other content creation are tasks that can be achieved from almost any location in the world.

Phone services

Virtual assistants can always answer the phones for you, in both English and Spanish, to schedule appointments, answer questions, and discuss patient options. Anything your offices do over the phone, can be done via your virtual assistant. marketing virtual assistant

Leverage the Benefits of a Latino Virtual Assistant for Your Healthcare Business

Investing in a virtual assistant from Latin America for any business will open many doors, but that is particularly true for those in the healthcare industry and considering the current state of medical care. A Latino virtual assistant can streamline your daily tasks more efficiently and can open up your healthcare clinic to a greater population. Grow your healthcare business by simply including more options.

Grow Your Telehealth Business With a Latino Virtual Assistant Today

If your healthcare business needs some backup with the constancy of new patients in the present medical environment, get help and grow your business by investing in a Latino virtual assistant. Contact Virtual Latinos today to hire a dedicated virtual assistant for your global healthcare business – whether telehealth continues to be a norm for your business or just a temporary solution to the pandemic that is affecting all our lives, a virtual assistant can improve patient outcomes while growing your base. All our Latino virtual assistants are hand-picked, bilingual, and fluent in English and Spanish. Over 90% have completed a 4-year college degree, which allows us to boast that we have the top virtual assistant services available at Virtual Latinos.

Attorneys: Are You Outsourcing These 10 Tasks?

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Something you may not learn in law school is that attorneys face a great deal of tedious clerical work in their day-to-day office duties. Many young lawyers who are just getting started are shocked and a bit overwhelmed with the administrative duties that take up the precious time they need to meet with clients, complete their legal research, and provide quality service to those who are counting on them. If this sounds like you, let us tell you how to hire a virtual assistant.

Lawyers Face Many Time-Consuming Tasks

Attorneys do much more than meet with clients, interpret laws and regulations, and appear in the courtroom. Most people don’t consider the day-to-day tasks that come with running a reputable law practice, many of which are important but don’t necessarily need to be completed by an attorney. A respectable legal practice should manage social media, tend to customer service needs, and handle the clerical work of the office. If you have your own practice, you may not be able to afford an in-house receptionist or an assistant, especially when you’re first starting out.

Virtual Assistants Can Help Attorneys

Top virtual assistant services, such as Virtual Latinos, can connect you with an assistant who can perform the administrative office support you need online. You can customize the tasks your assistant completes based on your needs, even if those needs change week to week. Your virtual assistant can help your law office run more efficiently and save you the cost of paying salary to an in-house receptionist or aide.

Outsourcing these time-consuming tasks to a virtual assistant allows you the time to focus on the truly important element of your practice: your clients.

What Duties Can Virtual Assistants Perform for Attorneys?

If the idea of hiring a virtual assistant sounds appealing to you, consider these 10 various responsibilities they can complete for you:

  1. Conduct Legal Research. Not all legal research requires the expertise of a seasoned attorney. There are many instances where a virtual assistant can easily find the facts you need, so you can focus on something that requires your expertise.
  2. Answer Phones. The last thing an attorney needs distracting them from client work is answering office phones and prioritizing messages. A virtual assistant that resides in your same time zone can handle this task with the utmost professionalism and care.
  3. Book Appointments. Scheduling and confirming appointments is essential to keeping your practice busy and successful. A virtual assistant can take this responsibility off your hands, helping you keep your schedule full while avoiding double booking.
  4. Send Emails. Your firm probably needs to send reminders and other communications via email to many people involved in any case. A personal assistant can do this for you and free up valuable time in your day.
  5. Provide Transcription. Transcription services are one of the most tedious tasks attorneys must do. Find a virtual assistant with experience in transcription, and you can get back to focusing on your clients.
  6. Manage Your Schedule. Appointments with clients, witnesses, law enforcement, experts, judges, and various others fill the days of most attorneys. No one wants to miss a meeting and appear unprofessional. A virtual assistant can organize your calendar and help you manage your time efficiently.
  7. Manage Emails. In addition to sending important emails, you need help responding to a multitude of incoming communications. A responsible and capable virtual assistant will provide the assistance you need with email management, so no email goes unnoticed or lacks an appropriate response.
  8. Provide Bookkeeping. Accounting services are essential to any successful business, and a law firm is no different. Virtual assistants can provide an array of bookkeeping services that take the unnecessary weight off your shoulders.
  9. Complete Website Maintenance. Trust plays an important role in any relationship between an attorney and their client. Oftentimes, a law firm’s website is the first opportunity to make a positive impression. Blog posting and general website maintenance helps to build trust with clients. A virtual assistant with English writing expertise, top-notch grammar, and tech skills will keep your website looking fresh and updated.
  10. Manage Social Media. No successful business today will reach their full potential without the wonder of social media. Reaching the greatest audience in any target demographic is a goal that marketing virtual assistants can easily help you to attain.

Hire an Assistant from Virtual Latinos

Virtual Latinos provides virtual assistant services to suit the many varied needs of any law office. Whether you have a small office of your own or work for a large firm, taking the menial administrative tasks out of your daily schedule will allow you more time to focus on your clients and win your cases.

Reach out to us today to find out how to hire a virtual assistant for a law firm.

How Virtual Assistants Could be the Key to Your Small Business Staying Afloat through COVID-19

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Why You Should Hire Virtual Assistants to Help Expand Your Reach

These are not easy times to be a small to medium business owner. In the face of the rising COVID-19 global pandemic, many of us are left with questions about what moving forward during and after this crisis means. Perhaps the biggest question of them all being:

“How do we move forward, quickly, before getting left behind?”

We get it. Many small businesses are in the process of having to completely re-structure their day-to-day operations, which is a lot of work and takes a great amount of logistical coordination. Think about some of the changes we’re seeing in so many small businesses in the past months:

  • In order to just stay open, restaurants are shifting over to online ordering with take-out and delivery only.
  • Yoga studios are moving their classes to Zoom, Skype, and other platforms.
  • Accountants are telecommuting with their clients and solely accepting digitized documents.
  • Various places of worship have begun to offer streaming services and private video counseling rather than meeting in person.
  • Many small retail shops are finding themselves jumping into online e-commerce, some for the very first time.

These kinds of expansions can feel intimidating to small business owners, even given appropriate amounts of time and under the best of circumstances. However, whether your business is considered “essential” or not right now, it is probably time for some overhauling of your processes. Our world is changing and adapting to that fact is more important than ever.

At this moment, the common thread we see in businesses that are thriving amidst the COVID-19 pandemic is the ability to adapt and incorporate technology into their daily operations and in their deliverable products. Technology is more accessible than ever before, and it’s allowing so many businesses to reach wider audiences and brand new markets.

Remote work has never seen such high numbers – and it’s not just in the U.S.; it’s around the world, and the current global pandemic has created an increased necessity for it. While there is no way to make your small business completely “pandemic-proof,” there’s one easy step you can take to keep the chaos of the moment at bay as you move forward – you can hire virtual assistants (and do it without breaking the bank).

Regardless of what kind of business you run, chances are that you need extra help right now and aren’t necessarily in a position to hire more in-house staff. Do you dream of being able to delegate tasks like email or database management? Is a ringing phone keeping you from managing other tasks? A Virtual Assistant might be the solution to many (if not all) of your problems.

What Are Some of the Benefits to Hiring a Virtual Assistant?

Probably the single most important thing a virtual assistant can do for you is provide relief from the day to day processes that slow you down from actually running your business. We are all feeling a little overwhelmed these days, but imagine if you had an assistant who could take a few tasks off your hands every day and lighten your workload? There are many benefits when you hire a Virtual Assistant, some of which you may not have even imagined (yet).

Virtual assistants already know how to work remotely

In a time when remote work is new to many, it won’t be to your virtual assistant. It’s likely that they’ve been working remotely for much longer than most. Virtual assistants can help streamline the process for you and won’t need the training or long “onboarding” time that is typical of a new employee, especially in a remote environment.

If your entire business is shifting to a remote-work model, as many are, they can also help you train your current employees to do so efficiently. This is vital in maintaining clear communication within any company, and a virtual assistant is just the kind of person who can facilitate this for you.

Handling all of your marketing tasks just got easier.
Do you spend an inordinate amount of time writing promotions and putting together other marketing content? There are virtual assistants who specialize in this and can handle the work for you, from afar. This includes:

  • Web Design
    Many small businesses don’t update their websites as frequently as they want or need to due to lack of time and/or ability. If you hire virtual assistants, they can do this for you. They are well-versed in most standard webtools and can quickly update your website to reflect the daily changes in our lives (and your business) during a global health crisis and beyond.
  • Social Media Monitoring
    One of the major time-sinks that many small business owners lament having to worry about is social media. Whether it’s post updates, keeping stories current, comment monitoring, or responding to customer questions and reviews, it’s time consuming and not necessarily the best use of your working hours. Virtual assistants know their way around social media, since, in addition to having formal backgrounds in technology and media, most of them have grown up with it. They can help you improve your content, increase engagement on your posts, and chat with your following.
  • Blog or Newsletter Writing
    If your small business maintains a blog or sends out a newsletter, you know how easy it is to get behind on updates, especially when daily operations take precedent. Whether you’re a flower shop or a property management company, chances are, you need to be reaching out more to your clients, particularly during the COVID-19 pandemic. Let your virtual assistant help create regular blogs or newsletter posts to keep your public informed and aware of what you offer and what (if anything) is changing.
  • Branding, Graphic Design
    If you are one of the many businesses moving to e-commerce, you have undoubtedly realized how important both branding and graphic design are. Many virtual assistants specialize in these areas and can do the work for you at a fraction of the cost of a graphic design firm.

Aside from the various marketing-related tasks you can have taken care of when you hire virtual assistants, there are still many more daily and weekly items to consider being able to free yourself of.

  • Payroll
    Managing payroll can be time consuming, especially for small business owners who may not have a dedicated division or staff member to handle it. This is another task that a virtual assistant can take on, so you don’t have to.
  • Customer Support
    Virtual assistants can and do regularly handle customer support for small businesses from property management companies to yoga studios and even accountants. If your accounting firm were to go entirely online, wouldn’t it be nice to have a dedicated staff member to contact clients and prepare them for what they’ll need to have digitized before your video chat with them?
  • Employee Support
    If you are changing day-to-day operations of your business but keeping your staff on (remotely or otherwise), this is a really great way to make sure they feel supported. A virtual assistant can field any questions your staff might have and be the central hub for announcements, changes, and updates.
  • Market Research
    Even if you are unsure which direction to take your small business in during a global pandemic, a virtual assistant can find this information for you! Market research on similar business types is essential to see what is working and what isn’t in these highly unprecedented times.

Other Reasons to Consider Hiring a Virtual Assistant

Those are the most common tasks that bring businesses to seek out virtual assistants, but they are more aspects of running a business that they can take off your plate. Here are a few such tasks.

Scalability
Virtual assistants work within your budget, on short-term contracts, so there are no hidden fees or obligations. For example, if you are a restaurant owner looking for lots of tech support for the first month or two of implementing on-line ordering, your virtual assistant can help you establish a system that works for you and your staff, then decrease their hours as needed. This is a big selling point for many small businesses because it allows them to have an expert consultant involved in the process, helping to increase revenue, but with diminishing labor costs over time. Of course, once you start working with a virtual assistant, it’s entirely possible that you’ll find more for them to do, as it becomes clear what a valuable asset they are to your company.

Handle any tasks you might not know how to do, and/or don’t have time to learn
With time and study, of course, you could become a social media guru or an expert programmer, but most small business owners don’t have that kind of time, especially right now. If, for example, you need to convert your small retail storefront’s website over to e-commerce, and fast, you’ll want someone who already has experience doing this. Don’t let yourself get overwhelmed. Virtual assistants can help facilitate making this transition and set it all up for you, so all you have to do is mail your product out to your customers. They can even set up and schedule any video conference calls you may need to have but were too busy to figure out how to organize.

Increasing your company’s reach through website localization
Many virtual assistants are bilingual, which means that they can also help you to localize or translate your website and services into another language and provide support in that language – organically growing your business. With there currently being more Spanish-speakers in the United States than in Spain, this is a huge market reach that you may not have considered before. Think about being able to reach 50 million more consumers, instantly.

Whether Your Business Is Retail or Accounting, Virtual Assistants Can Help

From marketing tasks to employee support and market research, a virtual assistant could be the key to adapting and growing your business in uncertain times. Many of the businesses we see thriving during the COVID-19 pandemic are doing so precisely because of their embracing technology. Top virtual assistant services are leading in many of these technological charges, as they have the expertise that most small businesses need with years of experience in the field.

If you’re wondering how to hire a virtual assistant, Virtual Latinos can help! Our certified team is at the ready for any of your virtual needs and can help you start growing your sales today.

10 Accounting Tasks to outsource to a Virtual Assistant

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It’s a common scenario in the small business world: The owner and staff become overwhelmed with the number of accounting tasks to be accomplished every day. Between managing cash flow, analyzing business finances, prepping for tax season, reconciling the books, and preparing for the unforeseen, there’s much accounting work to be handled—and it can quickly become overwhelming.

The truth is that this type of busy work can eventually hold your business back from accepting new clients and focusing on more important work that could bring revenue. Many companies have discovered that outsourcing accounting work to a top virtual assistant service is a cost-effective and efficient way to overcome this common obstacle.

What Are the Most Common Accounting Tasks?

Your business probably requires the completion of various daily or weekly accounting tasks to cover the many different responsibilities involved in making your company a success. You may have someone supervising your systems and analyzing information. Another employee may spend most of their day preparing statements and organizing invoices. Someone else may oversee analyzing your payroll and account books, ensuring that your online systems are accurate and secure.

All of these jobs take up valuable work hours that you could put to better use. This is where a virtual personal assistant can help.

How Can a Virtual Assistant Help?

Entrepreneurs and small business owners around the nation are finding these 10 bookkeeping duties easy to outsource to virtual assistant companies, and that doing so is economically beneficial to their businesses. Consider using a virtual assistant to ease the burden of responsibilities such as:

  1. Processing Accounts Payable. Vendor bills and invoices can pile up quickly. Keeping on top of them is essential to maintaining your reputation and keeping your business running smoothly. Hiring a virtual assistant can take this task off your hands and make sure your accounts are always organized and paid.
  2. Processing Accounts Receivable. Receiving payment from your clients is clearly a necessary duty that must be completed on time. Virtual assistants use your accounting and bookkeeping software to make sure your invoices are paid and coordinated with your financial statements.
  3. Reconciling Credit Cards and Bank Statements. Reconciling your financial records and business bank accounts is a delicate process that is essential in your bookkeeping procedures. A virtual assistant can help you to avoid any discrepancies and keep your accounts in the black.
  4. Double Checking the Accuracy of Others’ Calculations. Working with numbers is unavoidable for most of your employees at some point in their workday. Virtual assistants can go over any calculations your staff has performed to check for any small errors that could lead to large problems in the future.
  5. Payroll Management. Accuracy in processing payroll for your company is a must if you want to keep your staff happy and your books accurate. A virtual assistant can remove the worry of accurate payroll accounting and handle it on time and as needed.
  6. Paying Bills. Most businesses have overhead required to maintain operations. Paying company bills on time and in full is another tedious accounting responsibility that a virtual assistant can handle for you with ease.
  7. Preparing Financial Statements. Financial statements such as balance sheets, trial balances, and profit/loss statements are critical records to ensure your company operates at its optimal potential. A personal virtual assistant will create and archive these records for you, so they are ready for your analysis and use at any time.
  8. Numerical Data Recording. All the numbers involved in your business endeavors can seem like an enormous obstacle to track. A virtual assistant can compute, classify, and record this data and provide it to you in an easy-to-work-with format that benefits your company and eases your mind.
  9. Double-checking Transactions. With the flow of company funds out to vendors, bills, and company payroll, and into the company as revenue from the services you provide, there are bound to be occasional minor errors. A responsible virtual assistant can check and verify all the transactions your company makes to ensure accuracy and avoid any problems that could arise due to human error.
  10. Reconciling Vendor and Client Statements. Keeping track of your paid and unpaid balances, and those which are owed to you, can be easy and stress-free with a virtual assistant. A trustworthy virtual assistant can remove the worry of maintaining your reputation among vendors and collecting from your clients.

Consider Virtual Latinos: Your Connection to an Accounting Virtual Assistant

Your business can benefit from outsourcing these accounting tasks to a Virtual Latinos virtual assistant with accounting experience. Start your business on the road to greater financial success through more efficiency today. Contact Virtual Latinos to discover the steps to making this possibility a reality for your company.

10 Most Common Jobs Companies Outsource to Virtual Assistants

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If you are a busy entrepreneur or business owner who’s working hard to achieve your goals, you probably understand that outsourcing the jobs that consume crucial working hours is a viable and beneficial solution to many obstacles you face. If you want to grow your business and maximize revenue, it’s wise to consider which jobs are commonly outsourced before you take steps to hand these responsibilities over to a top virtual assistant company.

What Is Outsourcing?

The act of outsourcing jobs is basically subcontracting an outside company or person to handle certain jobs, tasks, or responsibilities. These tasks often use company time that employees and owners could use more efficiently to achieve company goals and exceed clients’ expectations.

Outsourcing doesn’t necessarily mean sending your work overseas, or offshoring, as many people think. It often involves hiring local accountants, freelancers, and even cleaning services. Virtual assistants offer other essential services that many companies need. Outsourcing consistently proves to be a cost–effective option, as many of the duties contracted save businesses from paying salaries and benefits to employees. The work can be accomplished by paying contract fees to the subcontractors for completion of duties.

What Jobs Can You Outsource?

If the idea of increasing company productivity, saving on labor costs, and providing higher quality services to your clients appeals to you, consider these 10 jobs that you can outsource to top virtual assistant companies like Virtual Latinos:

  1. Writers. If your business is paying writers to produce company web content, you may benefit from outsourcing to freelance writers. Many businesses, including newspapers and magazines, currently take advantage of outsourced writers. Virtual Latinos can connect you with a writer who offers mastery of the English language and excellent grammar skills.
  2. Personal & Executive Assistants. Hiring a virtual personal assistant is quite possibly one of the most beneficial and profitable decisions a business owner can make. From accounting and bookkeeping services to scheduling, managing emails, and answering phone calls, a virtual assistant can benefit your enterprise and cut costs in many areas.
  3. Tax Preparers. Many companies hire tax preparers via online services to handle this tedious task and ensure that they are prepared for tax time. With a client’s financial information and knowledge of tax laws, a knowledgeable virtual assistant can help you prepare your documents for tax season, saving you both time and money.
  4. Web Programmers and Designers. Bureau of Labor statistics indicate that computer programming is the job that companies most often outsource overseas. In countries like India, workers often perform these tasks for a pay rate as low as one tenth of what American workers are paid.
  5. Call Center Reps. Both inbound and outbound calling is a popular job to outsource in recent times. Companies often use this service to offer promotions, take surveys, and provide product and customer support. Virtual Latinos virtual assistant can handle your calls with the professionalism and knowledge you would expect from an in-house team member.
  6. Data entry. Data entry is a relatively simple job. It doesn’t require specific knowledge of company operations, but it often takes up valuable time and racks up company labor costs. For this reason, it is one of the most commonly outsourced jobs.
  7. Business Process Outsourcing. A very commonly outsourced job is business process outsourcing (BPO), which can include various time-consuming tasks. Accounting transactions and filing health care paperwork affect your business’ efficiency, and these jobs are often outsourced overseas. A nearshore virtual assistant who works in your same time zone can be a significant benefit to your business.
  8. Human Resources. Human Resource managers handle many tasks in any burgeoning business. In addition to hiring and onboarding, they handle employee benefits and payroll. Many third-party companies offer these services and have the knowledge and technology to do it effectively and cost-efficiently.
  9. Web Maintenance Assistants. If you need help keeping your website current and updating simple aspects of your site, paying a full-time staff member to take on this task is an unnecessary expense and use of valuable time. Outsourcing developers and designers will benefit your bottom line.
  10. Graphic Design Assistants. Many companies subcontract graphic design work to freelancers instead of hiring full-time employees to meet their graphic design needs.

Let Outsourcing Save Your Company Time and Money

As you can see, outsourcing job functions that don’t require full-time employees is an increasingly common practice. The 10 commonly outsourced jobs we’ve listed here are only a few of the possibilities that your company could hire a virtual assistant to accomplish.

A Virtual Latinos virtual assistant would be a great start to saving your company money and freeing up valuable time that you or your employees can use to increase business, completely satisfy clients, and increase company profits.

Reach out to us today and discover the benefits of nearshore outsourcing and how we can help you maximize your business’ revenues by hiring virtual assistants.

Virtual Latinos: The Best, Most Affordable Virtual Assistants in the US Time Zones

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Hiring a virtual assistant can be a great choice for any small business owner, but the process of finding the right virtual assistant can be incredibly challenging. Many small business owners have struggled with bad virtual assistants due to various issues. Typically, these conflicts come down to the quality of services provided in proportion to the cost of securing those services. Many virtual assistant services simply do not provide the results small business owners expect, leading to excessive expense and serious frustrations.

When hiring a virtual assistant, business owners should carefully weigh the value of the services provided by the assistant with the cost of securing the assistant’s services. It’s also vital to consider future growth and how the virtual assistant can help small businesses succeed in the future. One small business owner ran the gauntlet of different virtual assistant services, ultimately discovering that Latino virtual assistants offer incredible value and long-term benefits that virtual assistants from America and the Philippines simply cannot match. This small business owner who invested in an American virtual assistant agency quickly discovered that the value of the services provided did not justify the high price point, and hiring this company ultimately hurt the small business’s profitability.

Common Problems With Virtual Assistants in America and the Philippines

When a small business owner chooses to invest in a virtual personal assistant, they should weigh available options for virtual assistant services carefully. Many American-based virtual assistant solutions offer decent quality work but charge very high price points. They do this because they focus on providing convenient outsourcing rather than offering true partnered service providers that want to see clients grow their businesses.

Many companies outsource their virtual assistants from overseas. The small business owner who struggled with the American agency then turned to a company in the Philippines but encountered a host of new problems. While the virtual assistant agency in the Philippines offered a much more attractive price point than the American agency, the small business owner quickly realized that the virtual assistants from the Philippines did not possess a strong understanding of North American business practices nor complete fluency in the English language. Additionally, the virtual assistant based in the Philippines worked in a vastly different time zone, resulting in many scheduling conflicts. Ultimately, these drawbacks resulted in lost productivity and cost the small business owner about as much as the more expensive American virtual assistant agency.

When a small business owner needs top virtual assistant services, it can seem challenging to find the right balance of value and price. The small business owner soon learned that where the American and Filipino virtual assistant agencies failed, a Latino virtual assistant agency could succeed.

Benefits of Working With Latino Virtual Assistants

Small businesses have a tremendous opportunity to break into international markets with the right support. The small business owner who struggled with American virtual assistants and the agency based in the Philippines eventually discovered that Latino virtual assistants offer an incredible value, balancing expert-level assistant services with an attractive price point and a host of additional advantages.

Working with a Latino virtual assistant means unfettered access to a dedicated virtual assistant accustomed to working in North American time zones. There was no need to worry about scheduling conflicts common with the agency in the Philippines, and the Latino virtual assistant provided easier access to Latin American markets like Mexico, Ecuador, and Costa Rica. The Latino virtual assistant was fluent in English and Spanish, making translation and coordination between different business partners and customers across both continents faster and more reliable.

Why Choose Virtual Latinos?

Latino virtual assistants from Virtual Latinos offer unbeatable quality. It is essential for any business owner to keep expenses as minimal as possible, but the stress of handling every day-to-day responsibility can eventually cut into productivity and profitability. The cost of hiring a Virtual Latinos virtual assistant easily pays for itself thanks to the unmatched level of value Virtual Latinos offers.

A small business owner can expand to new markets with greater confidence, reach a wider customer base thanks to Virtual Latinos’ expertise in dealing with both the American and Latin American business markets, and avoid the excess expense of hiring American virtual assistant agencies and other hassles that typically come with outsourcing assistant services overseas.
Hiring a virtual assistant for small businesses through Virtual Latinos is a cost-effective option that can streamline business operations, open the door to new markets, and increase a small business’s profitability in several ways. Contact Virtual Latinos today to learn more about the benefits of hiring a Latino virtual assistant.

California AB5 Law 2020 Labor Alternatives: Hire a Virtual Assistant From Latin America

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What Is the New 2020 California AB5 Law?

In September of 2019, California legislators passed Assembly Bill 5, effectively making it difficult for businesses to classify workers as independent contractors when it went into effect at midnight on December 31st. Lorena Gonzalez, the assemblywoman who authored the bill, says that it “seeks to eliminate exploitative permalance positions, not legitimate freelance opportunities.” She is referring to open-ended contract positions without benefits.

The bill requires employers to use an “ABC test” to determine whether workers are employees. This test classifies workers as employees if:

  1. They perform their work duties under a company’s control
  2. The work they do is integral to the company’s business
  3. The workers do not have independent enterprises in their trade

Another way to look at the ABC test is in terms of how a business can demonstrate that a worker is not an employee. If a worker is not under the control of the hiring entity, performs work that is outside the typical course of the company’s business, or is generally engaged in an independently established trade related to the work they perform for the business, they may be considered to not be an employee.

By labeling workers as employees, they become entitled to certain benefits like workers’ compensation, expense reimbursement, paid sick and family leave, minimum wage, and unemployment insurance.

Employers are also required to pay half of their employees’ Social Security Tax. Employers and freelancers alike are up-in-arms about the new legislation, as they question how this affects their work and their bottom line.

How AB5 Affects Freelancers, Contractors, and Businesses in California

If you are a Californian who makes your living through independent contract work, you likely face many questions about how the law affects you. The way in which this new law affects different types of freelancers is varied.

Freelance writers and photographers submitting more than 35 articles or photos per year to any outlet would need to be hired as employees. The fear is that many outlets will stop using freelancers to avoid non-compliance with AB5. Some companies, such as Vox Media have already dropped hundreds of freelancers. Others have already decreased the workload they give to freelance employees, so that they remain in compliance with the new bill.

Another issue with the bill is that even if companies hire former freelance workers full time, many will not be able to take the jobs. Some have physical disabilities which prevent them from taking full time work, while those who could work full time would face losing social security and other government disability benefits. Many freelance workers are well beyond the typical retirement age. Companies hiring full-time employees are not likely to select these candidates for the positions they need to fill.

Companies like Uber and Lyft provide jobs on demand without needing to offer the benefits that most part-time and full-time companies offer. These businesses have built massive networks of independent contractors who do their driving, shopping, and deliveries. Uber feels that their drivers are correctly classified as independent contractors but has also tasked company volunteers with developing new app features specific to California. These new features would allow drivers certain new abilities, like being able to see estimated trip fares and rejecting trips with no penalty.

Reaction From California Businesses

Businesses are upset about the new bill because the benefits they now must offer to former contract workers can add 30% to their labor costs. It also limits the flexibility they once enjoyed by hiring freelancers to perform many necessary tasks. Some companies, such as Uber and Lyft, are saying that their workers still qualify as independent contractors under the ABC test. They are planning to argue their case in court, stating that they will not reclassify their workers unless a judge compels them to do so.

Most businesses fear that they will see an increase in independent contractors bringing wage and hour law claims and class action suits. These claims could include meal and rest break claims, overtime, and wage statement claims, among others.

Reaction From Freelancers and Contractors

Many contract workers are suing the state of California to protect their livelihoods. Organizations that represent freelance journalists and photographers argue that AB5 limits free speech under the U.S. Constitution. The bill affects workers in industries from technology and trucking to entertainment and music. Over 5,000 interpreters and translators signed an open letter to California lawmakers, asking to remain classified as independent contractors but were denied.

The California Trucking Association sued the State of California in an attempt to prevent the application of the ABC test in the truck driving industry and challenge the AB5 law. They have been granted a temporary restraining order on the enforcement of AB5 against motor carriers until the court resolves the motion they have, along with two owner-operator co-plaintiffs for a preliminary injunction.

Virtual Assistants Are a Great Hiring Alternative

If your California business is struggling to adjust to the new changes associated with AB5, you may want to consider the option to hire virtual assistants outside of California. This alternative allows your business to work with freelancers and save money on your bottom line. You can also avoid the added costs and complications of adding staff to your payroll as part-time or full-time employees.

Remote team members save companies thousands of dollars a year on overhead expenses. General Virtual assistants take phone calls, make outgoing calls, handle scheduling duties, and perform a variety of bookkeeping tasks, which can save your company’s actual employees valuable hours that they can spend on more productive work. Virtual assistants work remotely, and oftentimes outsourcing work to one makes you their client, which saves you the trouble of payroll taxes, benefits, and fees.

The Reason Why Virtual Assistants Can Avoid Compliance With AB5

When we take a look at the way in which a company can show that a worker is “not” an employee, we find that hiring a personal virtual assistant from Latin America becomes a viable choice in filling company needs, without having to classify a worker as an employee under the new law. Since virtual assistants are not under the direct control of your company, they are essentially performing their duties under the control of a third party entity, such as Virtual Latinos. This rules out the first condition of the ABC test.

Virtual assistants also perform duties for various other companies, which is not at all related to the work they would be doing for your company. This satisfies the second marker that we can use to determine that your assistant is not an employee of your company. Last, virtual personal assistants, such as those available to your company through Virtual Latinos, are engaged in an independently established trade. The duties they perform for your company are the same ones that they perform for various other companies around the country, which classifies them as independent contractors, acting as assistants to multiple businesses besides your own. This satisfies the last part of the ABC test.

Save Your Business Money by Hiring a Virtual Assistant From Latin America

Quality personal assistants from Latin America offer a variety of services that benefit your company in a multitude of ways. Virtual Latinos virtual assistants are experienced college graduates, who are fully bilingual and prepared to meet your clerical needs. This allows your employees to accomplish important tasks, devote time to satisfying clients, and meet company goals on or ahead of schedule.

Virtual Assistants cover time-consuming tasks for your company, such as digital marketing, social media, and email blasts. They also complete online research, marketing automation, CRM management, and a host of bookkeeping tasks that can eliminate multiple full-time employees—or replace contractors who live in California.

The ways in which virtual assistants can save your company money are numerous. As they are not legally required to be labeled as employees of your company, you as a business owner are not required to invest crucial company funds in paid employee benefits. The social security tax, unemployment insurance, workers’ compensation, expense reimbursement, paid sick leave, and myriad other perks that come out of company revenues for actual employees do not have to be paid to virtual personal assistants. So, as you can see, the money your company will save over the course of a year leads to a direct increase in your business profits. Virtual Latinos can cover the tedious duties your company needs to accomplish every day, without costing you the expense of employee benefits you would need to pay in-house employees.

Let Virtual Latinos Do Your Recruiting for You

Virtual Latinos can connect you with passionate virtual assistants, allowing your company to focus on running the business efficiently. With Virtual Latinos, you will find talented and motivated workers who have completed a demanding, high-quality training program.

As a top virtual assistant hiring service, we hand pick the best applicants available after sifting through all the applications we receive. Our top applicants have the opportunity to join our US-based digital marketing and certifications programs. We offer the flexibility of hiring assistants directly with no middleman, or through our assisted hiring services. We work in countries like Mexico, Costa Rica, and Chile, which are in or close to your time zone. This eliminates confusion over deadlines and schedules.

Most importantly, we are one of the most affordable options you will find. Our virtual assistants are 40%-75% less expensive than US-based assistants, and our marketers are 30%-50% less expensive than freelance and in-house marketers in the US.

Virtual Assistants Offer an Alternative to CA Freelancers

Contact Virtual Latinos now to find out how we can meet your company’s needs and give your employees extra time to focus on your clients and help your business to grow. Best of all, our virtual assistants afford your company the opportunity to contract these duties out, with no consequence to the AB5 Law. Virtual Latinos are one of the best-kept secrets in the business world, but we would love to share our experience and quality work with you and your company.

Top 30 Tasks to Outsource to a Virtual Assistant in 2020

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Business owners in every industry face countless concerns every day. Handling customer relationships, building a strong internal team, cultivating solid business connections, marketing, payroll, and so many other things require time, attention, and resources. For example, the average small business owner will take on many tasks to get a new business up and running. This can be exhausting for any business owner. One of the best ways to overcome this stress is to find a virtual assistant.

Virtual Assistants Can Lighten the Load for a Business Owner

If you have struggled to handle the myriad concerns that come with building a business, virtual assistant companies like Virtual Latinos can be fantastic assets that lighten your burden and allow you more flexibility to build your company with top virtual assistant services. If you’re overworked, you may be costing your company money in lost productivity.

Virtual Assistants Can Assist With Business Communication Tasks 

When small business owners hire virtual assistants, they can start delegating these tasks to ensure timely completion and the consistent attention they require. Some of the business communication tasks most commonly outsourced to virtual assistant services include:

  1. Scheduling meetings and appointments
  2. Prioritizing your emails, responding to emails, setting up email filtering, and weeding out spam email or other unimportant emails
  3. Posting job ads, fielding job applicants, recruiting other team members, and preparing training manuals for new staff members.
  4. Attending webinars and reporting back to you
  5. Creating, launching, and maintaining email marketing campaigns
  6. Sending thank you cards and invitations
  7. Liaising between you and other team members
  8. Participating in online discussion board conversations, acting as your brand expert, and establishing professional connections.

These are just a few of the possible ways your virtual personal assistant can help with your daily business-critical tasks.

Allow Your Virtual Assistant to Help With Content Management

A marketing virtual assistant can be a tremendous asset to any business owner struggling with content development. Many business owners have found greater success with their content marketing strategies by investing in virtual assistants and delegating content-related tasks to them, such as:

9. Handling social media updates and responses.
10. Creating and maintaining a content calendar to schedule and post content.
11. Writing and editing blog posts, press releases, and other published content.
12. Conducting online research, analyzing consumer and customer trends,
and increasing SEO impact with keyword research.
13. Bringing more people to the business website by implementing sound SEO strategies.
14. Examining competitors and developing content that capitalizes on market trends.
15. Creating graphs from spreadsheets and presentations for team members and clients.

Virtual assistants can assist with content management in countless ways, but their capabilities do not end there. The best virtual assistant services can also handle various personal and administrative tasks for business owners.

Delegate Administrative and Personal Tasks to Your Virtual Assistant

Many business owners focus so much on the nuts and bolts of running their companies that their personal obligations may fall to the backburner. A virtual personal assistant or virtual admin assistant can assist with these tasks and offer relief in some surprising ways, including:

16. Organizing your calendar and creating and maintaining your everyday to-do list.
17. Purchasing items for personal or business use.
18. Conducting basic data entry.
19. Helping with sales tasks
20. Helping with financial management, paying bills, setting up automatic payments, and managing bookkeeping.
21. Organizing files, building databases, and creating basic reports.
22. Analyzing performance statistics and results.
23. Prepping for meetings and recording meeting minutes.
24. Transcribing messages or other deliverables.
25. Conducting travel research and booking travel arrangements.

Business owners won’t need to worry about neglecting their personal obligations or handling too many administrative tasks at once when they invest in top virtual assistant services.

Virtual Assistants Can Assist With Customer-Facing Tasks 

Of course, one of the best benefits of hiring a virtual assistant is ensuring better customer experiences. Virtual assistants can help accomplish this in many ways, such as:

26. Creating, sending, and tracking invoices.
27. Representing your brand.
28. Gathering customer feedback.
29. Answering phones.
30. Engaging with potential and current clients on social media.

If you’re a business owner feeling overwhelmed by the sheer number of daily tasks you must complete to keep your business running, stop trying to handle everything yourself and delegate some of these tasks to a dedicated virtual assistant.

Take Advantage of Virtual Assistant Services to Grow Your Business

Stop losing productivity due to spreading yourself too thin and hire a virtual assistant from Virtual Latinos for a cost-effective and reliable addition to your team. Our virtual assistants are bilingual and very familiar with working in the US as well as Latin American markets like Costa Rica, Mexico, and El Salvador. Contact Virtual Latinos today to learn more about our online virtual assistant services for business owners today.

3 Ways to Reduce Organizational Stress With a Virtual Assistant

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Work-Related Stress Affecting Other Areas of Your Life?

Avoid Bringing Your Work Home With You With a Virtual Assistant

Entrepreneurship can be rewarding, but it can also be a source of stress. A recent survey found that 60% of small business owners reported an increasing amount of stress in their work lives, with 33% of those citing managing finances as one of their main sources. Other stress triggers included managing employees (20%), logging long hours (11%), and handling customer/client relations (17%). Unfortunately, work-related stress can have a synergistic effect on other areas of your life, as job-related stress can create lost productivity for your organization and even increase your health care costs. In fact, work-related stress costs the US economy $500 billion in lost productivity every year.

It’s no secret that small business owners often take on multiple roles in the same workday, from serving as accountant and payroll manager to a marketing specialist. There is, however, a better way. Hiring a virtual assistant is affordable and provides a significant return on investment. Here’s how they can reduce your job-related stress.

1. Find Time to Focus on Business and Personal Growth

Managing the daily realities of running a business can leave little time to brush your teeth and take a shower, let alone focus on growing your company or take the time for self-care. Virtual assistant companies can help by taking some tasks off your plate, so you can dedicate your energy to where it is most needed – to your burgeoning business. Here are just a few things a virtual assistant can do for you:

  • Create and schedule social media and blog postings that help you stay engaged with your customer base.
  • Take over organizational tasks such as scheduling customer appointments.
  • Field client calls or acts as chat support on your website.
  • Create and automate email blasts or marketing campaigns.

Work on lead generation through multiple channels.

What could you accomplish if you could delegate some of these tasks to someone else, even if just for a day? Having top virtual assistant services allows you to focus on the innovation of new products that help your business grow. You may even have extra time to pursue another passion or hobby (or maybe get a shower).

2. Take the Stress of Finances Off Your Plate

The majority of business owners report that managing finances is a source of business-related stress. The top virtual assistant companies employ college-educated, qualified individuals capable of helping you with this demanding aspect of running a business. For example, a virtual assistant can help you maintain your quarterly budgets or prepare PowerPoint presentations or reports for stakeholders. Meticulous recordkeeping services can even help you ensure compliance with any regulatory requirements. A virtual assistant can also help track expenses with your preferred bookkeeping method, so you can relax knowing that this aspect of your business is in good hands.

3. Find a VA for Any Business Task That Troubles You

Every business owner is unique. Some hate the bookkeeping aspect of running their company, while others stress over customer relations or focusing on the management of employees. Thankfully, a virtual assistant can help you with all of it. To take full advantage of a VA, ask yourself:

  • What is the biggest cause of my work-related stress? Is it something I can delegate?
  • What do I wish I had more time to do?
  • If I could eliminate one task from my day, what would it be?

You can train a virtual assistant to take on any business task. Best of all, you will save money on employee costs in the process – our Virtual Latinos assistant services start at $5 US dollars an hour. You’ll save time by taking tasks off your plate and save money on benefits you would normally have to provide employees, such as insurance and payroll.

The virtual assistants at Virtual Latinos are meticulously trained, well-qualified, and college-educated. They work across multiple countries – including Costa Rica, Peru, and Honduras – and are available in the time zones where you conduct business.

You will receive high-quality services across multiple fields, such as SEO, digital marketing, and administrative assistance – but at a fraction of the cost of an additional employee. Our Virtual Assistant Directory is also full of remote virtual professionals uniquely suited to your industry or next project. No matter where you work or what you do, there is a virtual assistant within our directory that can make running your business easier.

Virtual assistants are quickly becoming one of the most valuable tools in a small business owner’s toolkit. By taking organizational, financial, and general business tasks off your plate, you can reduce your business-related stresses and focus on following your passions. Learn more about Virtual Latinos and the services we offer.

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