Working as a property manager requires being capable of addressing a variety of issues at once. While one property faces requests for repairs to structural damage after a storm, another property may need trash removal scheduled, while a third is in need of routine maintenance after being vacated by the previous tenants.
With so many responsibilities to handle, a property manager can become overwhelmed by the more time-consuming, day-to-day tasks, interfering with their ability to do their job effectively. Hiring a virtual assistant can allow you to shift your focus from trivial, routine duties to those most worthy of your time.
How Virtual Latinos Can Help Your Property Management Company
Though working remotely, virtual assistants can handle the same workload as in-person assistants, without the need for office space. However, our virtual assistants go a step further. As one of the top virtual assistant companies, we take care to pre-screen all our applicants to ensure they are qualified for the position. Only 7-8% of our applicants make it into our Virtual Latinos community, and only 2-3% become agency certified. Those selected are educated professionals, tested, and ready to help you get a leg up in the business.
We are prepared to help you find a virtual assistant perfectly suited for your needs. However, you might be wondering how adding an assistant to the team can actively help you improve your business.
What Can A Virtual Assistant Do For A Property Manager?
Our assistants are skilled and flexible and can be placed in a variety of positions to help streamline your operation. Here are just a few of the things one of our assistants could do for you:
1. Handle phone calls
Spend less time answering phone calls. Our assistants live in countries like Nicaragua or Mexico, with very minimal time difference from the US and can handle minor questions, prioritize important requests, and schedule callbacks when necessary.
2. Send emails
Outside of phone calls, property management companies rely on emails to communicate, whether that’s externally to tenants, or internally to staff. This is another task easily handled by a virtual assistant.
2. Book property viewings
Keep your properties visible by allowing assistants to handle booking, ensuring you get as much exposure to potential tenants as possible.
3. Maintain a social media presence
Nowadays, prospective renters often turn to social media to find properties in their area, and they are far more likely to engage with an active site than one that is seldom updated. Assistants can keep your social media sites updated with fresh content.
4. Increase points of interaction
Employing a dedicated virtual assistant allows you to expand the ways in which someone can contact your company, such as through a live chat on your site or direct messages on social media pages.
5. Offer bilingual services
In an increasingly multicultural world, it is crucial to be able to effectively communicate in multiple languages. Our assistants are fully fluent in English and Spanish, and they can help clients navigate the intricacies of contract language in a renter’s agreement.
6. Schedule routine maintenance
Though some maintenance operations may require more involvement, routine repairs can easily be handled by an assistant.
7. Handle bookkeeping
Assistants can provide basic accounting services to ensure your staff is taken care of.
8. Process bills and invoices
Get organized by allowing an assistant to keep track of the various contractor and maintenance worker invoices, and stay ahead of your payments.
9. Gather information
Given the nature of their work, virtual assistants can note trends in the types of questions and feedback received. This can, in turn, help you optimize your website or make changes to the information your company provides online.
10. Keep track of renters’ status
In addition to recording responses online, virtual assistants can also maintain a record of the various renters’ statuses, ensuring all rent and fees are paid on time, then sending out late payment notices when necessary.
Other Advantages Of Working With Virtual Latinos
Not only are our services top quality, but they are also extremely affordable. Because of the differences in the cost of living in various countries, a young professional living in Ecuador can earn a stable income at a much more affordable rate for US employers. In fact, our virtual assistant services are 40-75% less costly than those who do the same job in the US, and 30-50% less costly than US freelance marketers or in-house employees. The money saved can then be invested into rising property values.
Looking to save money and improve the quality of your services? We’d be more than happy to help you hire a virtual assistant today and give yourself the time you need to focus on what really matters.