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Privacy Policy

1. General

At Virtual Latinos Super App, we care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Virtual Latinos Super App mobile app (“Service”). By using the Service, you agree with Virtual Latinos Super App’s collection, use, and sharing of your personal information per the terms of this Privacy Policy.

Please note that Virtual Latinos Super App is constantly testing and improving our product features. Any features discussed in this Privacy Policy may not be available to all users or in all jurisdictions.

2. Information We Collect

When you use the Service, Virtual Latinos Super App may collect the following personal information about you:

a. Account Registration

You may register for a Virtual Latinos Super App account with your Google account or your Apple ID. If you register for Virtual Latinos Super App using your Google account, Virtual Latinos Super App may receive information about you from your social login provider (Google), including your email address, user identifier, and IP address.

If you register with your Apple ID, we may receive information such as your account details, including email address, devices registered, IP address, account status, and age.

 3. How We Process Your Information

Virtual Latinos Super App may process your personal information to comply with legal obligations and with your consent. In particular, Virtual Latinos Super App may process and share your personal information in the following ways:

a. Complying with the law and preventing harmful activities

Virtual Latinos Super App may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Virtual Latinos Super App may share personal information when we believe it is necessary to comply with the law, protect our interests or property, prevent fraud or other illegal activity, assist law enforcement, or prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.

4. How We Use Your Information

We may use the collected information from Google and Apple ID for product personalization and app functionality.

5. Third-Party Services

We may use third-party services for creating your account. These services may collect and process information as governed by their respective privacy policies.

a. Google: Google sign-in uses the following pieces of information for the following purposes:

i. User identifier, to record OAuth grants created with your consent.

ii. IP address, which may be used to estimate the general location of a device for fraud prevention.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

7. User Rights and Controls

a. Retention of Your Data

Virtual Latinos Super App will retain your Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Virtual Latinos Super App will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

b. Transfer of Your Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Virtual Latinos Super App will take all steps reasonably necessary to ensure that Your data is treated securely and per this Privacy Policy and no transfer of Your Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

c. Delete Your Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about You.

Our Service may give you the ability to delete certain information about you from within the Service. If you choose to sign in with a social account, here’s how you may unlink your data from our app:  You may update, amend, or delete your information at any time by signing in to your account if you have one, and visiting the account settings section that allows you to manage your personal information.

i. Google account: If you have linked your Google account with our app and wish to unlink it, you can refer to this link for instructions on unlinking your Google account.

ii. Apple account: If you have used your Apple ID to access our app and wish to unlink it, you may refer to this link for instructions on how to unlink your Apple account.

You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

8. Children’s Privacy

Our app is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified by email of any changes by updating the “Effective Date” at the top of the policy. We may obtain consent for these policy changes through email as well.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at developer@virtuallatinos.com.

Please note that the Privacy Policy was last revised on February 28th, 2024